I have a small tabby cat that I've been getting groomed for years. About 6 months ago, I moved to…read morePacific and needed a new groomer. After coming across Salty Dog, I decided to give it a try. Here's the breakdown: FACILITIES: The space is clean and well kept. I felt more than comfortable leaving my furball here. QUALITY: Average. My cat was clean with a respectable amount of stray fur removed, but quite a bit was left behind. I've been to better and worse places, and although not reaching grooming nirvana, Salty Dog did a pretty good job getting my cats fur under control. SERVICE: This is where Salty Dog failed for me. "Salty" is indeed an accurate description for this place, as the staff is incredibly unfriendly. I'm used to visiting groomers that are open and inviting. Salty Dog is just the opposite. Both times I have visited, I felt as though I was intruding, and it was very uncomfortable. I find this so disappointing for a business in such a small town. In addition, I have had considerable difficulty booking an appointment. Often when I call, the staff picks up the phone and then hangs up! When the phone is answered, I hear a few snippets of conversation and then they drop the phone back onto the receiver. I was shocked the first time it happened; however, it has occured multiple times since then so I believe it is a regular occurrence. It does not bode well for a business when their employees would rather chit chat than answer customer calls. OVERALL: I've taken my pet here three times for grooming and will not be returning. I understand that bad days do occur, but the continued unfriendly service has taken its toll. There are other grooming services in Pacific/Eureka, and I am going to take my business elsewhere.

Great, clean and organized service. We got our beautiful young cat from them…read more It is a great adoption place and is providing comfortable environment for all their pets.

Everything went well here despite ourselves. My boyfriend was coming into town to visit but he has…read morean anxious dog that hasn't met my anxious cat, so we thought it would be best to board him (he's REALLY good at "school") for the weekend while he was in town. His normal place sent him a last minute email that they had accidentally overbooked and he would be waitlisted. By last minute, I mean 30 mins before we were going to leave and drop him off. In a panic, we found Country Acres, who was able to take him last minute. They are incredible kind and patient, despite us getting every piece of information wrong. We knew his pup was in good hands, because all of the handlers we met were so nice and understanding, and at pick up explained he had actually ran out of food in the morning and they supplemented. The facility is extremely well maintained, offers additional services to really make your furry family member feel at home or pampered.

Very expensive but good help. The dr called twice to see how my cat was doing. The assistants were…read moreso good and helpful!

Manchester location rating: The staff here was just…read moreincredible while I was in emotional distress with my very reactive rescue. They did absolutely everything they could to keep us both calm and comfortable and the entire staff, including the vet informed me of everything and they took great care of my dog. The entire ordeal with my dog getting injured, being in pain and being distressed, had caused a lot of distress on my end. When we finally got my dog into the car, one of the vet techs embraced me and I just cried. She just stood there in the parking lot with me and was so kind. It's truly a blessing to know the people working here in Manchester. I wish I could have met them all under better circumstances, but considering the circumstances I met them in, I would not have wanted to go anywhere else with my dog in our time of need.

We started taking our pets here when we moved to Pacific in 2006. We were uneasy at first about…read morechanging vets, and about the quality of care our pets would get from a local "small town" vet practice. As soon as we met the veterinary docs, vet techs, and front office here we knew our pets health was in great hands. Pacific Animal Hospital has been taking care of our pets for almost 17 years now and we couldn't be happier. We're very thankful to have found them and look forward to many more years working together with them to keep our pets healthy and happy.

Today was the VERY worst vet experience of our life with ANY veteran, for horse or dog. I am 60…read moreyears old, have owned 3 dogs, two horses. My dog has a SERIOUS eye infection, in pain, and the Extremely incompetent Dr. Sparks did absolutely NOTHING for her. Dr. Jones and Dr. Ezel were fine. No pain medicine, no antibiotics, and a wasted $109 for "an emergency visit." Today has been an absolute nightmare in veterinary care. Please skip this place. Her eyes have been crusted over with an extreme infection. Absolutely neglectful.

Worked with me on dates, My dogs were matted and needed a lot of attention. Was amazing experience.read more

My 2 golden retrievers were groomed today by Furrtastic Cuts and I am beyond happy with the…read moreoutcome. They look beautiful and smell amazing and have the cutest new haircuts. They were here exactly when promised and it was so nice to know they were right outside of our home. We will be using their grooming services again and highly recommend.

I take my senior cat here. They don't keep her a long time. She has never seemed upset. Brought…read moreher in all matted the first time. She came back mat free.

I have been a customer of Prestige Pet Grooming for as long as I can remember, and I always feel…read morelike my dogs are in the best of care. Some groomers specialize in one type of dog verses another, but we have had both short haired larger dogs and fast growing hair with small dogs, and I can confidently say that they all receive the best quality treatments for their hair type. Two of my dogs have had anxiety and they work so patiently with them and always treat them with the utmost kindness. On another note, we are not cat owners, but I know the owner, Jennifer, has gone through rigorous training to be a certified cat groomer. I simply feel like you walk in as a stranger and you leave feeling like you have family taking care of your fur babies.

Awesomeness! My shy pup has been a little intimated by other doggie daycares. By the end of our…read moremeet and great Chewie had made so many friends and had a great time. Thankful for the amazing care. These guys really understand dogs and truly love them! We will back.

This is Courtney Frazzetta owner of Oakley Frazzetta. The male white golden doodle who digs/plays…read morein the water bowl. I just want to start off by saying that I am pretty disappointed in the staff and owner. We have been bringing him here since August of 2022. I know he was first in the Toy box room and has transitioned to the Gym room now. It seems like he started doing this when he was placed in the bigger room with the bigger dogs. But honestly, I don't know because no one communicated to me that he was doing this. We started to notice it when we picked him up and his feet were wet. Everyone at the front desk just acted like it was no big deal. So fast forward to March of 2023 and I sent an email to you all about why Oakley was being put in "timeout." Well turns out that the digging/playing in the water bowl is still happening and is getting worse. So you all ask about instating your three step process and I give you permission to do so. "We can also instate our three step process, where after the first incident we have them sit at our feet for 30 seconds, then after the second incident we walk them on a slip lead , and if it happens again THEN he would get the crate break." I have watched/recorded the webcams and the three step process is not a thing. All of the canine coaches are just done with my dog and he gets put in the crate immediately. Also, can someone explain to me why some of these canine coaches walk around the room with two metal bowls and bang them together? Or run a metal bowl across the top of the crate? I don't understand that and it doesn't seem like something a lot of dogs would like. So here we are today May 10, 2023 and I get a text message that "Oakley is taking an extended break right now" and "It seems like a game to him and we have used all the corrections & redirections that we are able to in this environment." I was told to call and basically was told that myself and Oakley should look elsewhere. So that is what we will do. I understand the annoyance of him digging/playing in the water bowl, but I don't see any real problem with it. He is a one year old puppy. We did 2 weeks of training at this facility and 8 weeks to prepare for his Canine Good Citizen and Canine Good Citizen Advance test, which he passed. Kit and Alex the trainers are awesome. He is not a bad dog. He just loves water! The bottom line is all of the canine coaches got tired of my dog. He was punished by being put in the crate any where between 10-40 minutes all because he was digging/playing in the water bowl. We were paying to have our dog socialized and he was not. If we wanted him to be in a crate all day, then we would have just kept him at home. It's just a shame that there was a lack of communication and broken promises. I wish the owner would have responded to my email, but here I am posting a Google Review that I am sure he will respond too. I hope you are able to find staff members that truly are dog people and care for them as if they were their own. I attached photos of bowls being banged together and Oakley always in the crate. P.S. We have already found a new place and they have little pools for him to play in! - Courtney & Mike Frazzetta

Have been coming here for years. Very accommodating, courteous and have the best productsread more

Is your little girl dog a, diva? Or do you have a boy dog who is a, divo. Whichever one you have,…read moreyou need to take them shopping at, Lola & Penelope's. Everything they dream of having will be here at L&P. Lola & Penelope's has an excellent selection of quality dog foods and treats. They also have a fun variety of toys that squeak and don't squeak. You can also find those toys that can't be destroyed by the chewers. If your dog likes to dress up (mine does), you'll find coats, sweaters and even little booties to make them the envy of other dogs. The staff is all dog lovers, so you know the customer service is going to be good. They'll assist you in finding what ever you need and will make over your dog as much as you do. Oh, every year they have a Halloween party for the dogs in their back parking lot and it is super fun. I hope to see you at next year's party.