Great neighborhood hardware store. They might not have the selection of a larger big box store, but…read morethey have the friendly service you can't find there. Great for daily items you need in a pinch, unique items, and for a hands-on experience.

My father (who passed at age 94) would drive down to this store several times per week to "check…read morewhether Shoe City has..." whatever item he "needed that day:" whether large or small, he knew after centuries of shopping there that they carry unique goods not found in most hardware stores. Even though their prices are generally HIGHER than elsewhere, he knew what he needed, wanted, and was a LOYAL & LONGTIME customer. After he passed, I would walk to Shoe City whenever I needed something, or walk in and browse as I passed those opened doors. I soon found for myself that their Customer Service is "spotty" & the stock they carry has diminished over the years. ON MY LAST VISIT, I stopped in to ask whether it was possible to special order components for an obscure/vintage "Weiser" doorknob. The older gentleman, who I believe is the owner, came up to me, rudely & very dismissively insisting that in 30+ years in the business he had "NEVER heard of the brand!" BOTTOM LINE: Perhaps Shoe City Hardware was once a great local hardware store with staff that helped customers find hard-to-find pieces nowhere else available. But now their GENERAL MERCHANDISE items are pricey & limited to 1 or 2 brands. And sadly, those unique/ classic "gems" that once kept loyal customers coming back have become leftovers from "old inventory" & no longer replenished. They have not had the simple, common items/solutions I'd been shopping for during my past 5 visits. I fear they are biding time until they go out of business. I wish them well. - a Disenchanted "Father's Little Girl"

Great store! Great staff. They're very attentive to customers. Very knowledgeable staff and the…read moremanagement is great. Love this place.

Great store, they have everything you need. Great service, they'll point you right where you need…read moreto go. Don't drive to the big box store, they're close to home. Price and selection are the same as the big box, without wandering around. You can be in and out in 5 minutes!

Pet ran through the front door screen window. Needed it repaired ASAP b/c of upcoming party. Brian…read morewas able to do a quick 24 hour turnaround. GREAT quality reconstruction / replacement of door and screen. Highly recommended (as seen on this page)...but, seriously, great service that shows they care about the customer.

Needed my favorite lamp fixed and he got the job done! Great prices and customer service! You have…read moregained a new happy customer! Highly recommend!

A great neighborhood store with one or a few of everything out there. I have purchased plants,…read morelandscaping stuff, a lawnmower, and a few odds and ends there. The folks who work here are helpful and friendly!

I purchased on 3/15/12 and then returned on 3/20/12 an item at this store with my debit card. I am…read moreSTILL waiting for the money to be returned to my account. I have called this place several times and keep getting a run-around. In several of these calls my credit union was blamed, I was even told "I don't know why your credit union can't find it", my response was they couldn't find something that was never sent! The last time I called the man hung up on me and said he'd have the manager call me tomorrow, I'm still waiting and that was 2 days ago. I WILL NEVER do business here again and I hope this review prevents someone else from having this same problem! They didn't wait to receive my money, but they're making me wait to get MY money back!

Awesome family and family business. So refreshing and personal unlike those big Orange companies…read more Dana and his team are attentive and caring and they want to make your home project the very best. Thank you GBS!

My husband and I purchased our first home together in February and decided we wanted to redo the…read morepatio. The entire Georgetown Building Supply team went above and beyond with making sure our dreams came true. Donna put up with my constant indecisiveness with a smile and gave great design advice when I was clueless. Everything we needed we had right on time. I will definitely be recommending GBS to everyone in the area!

It is the go to place for fasteners of virtually any type, whenever I need nuts, bolts etc of any…read moresort this is the place I go first to just get exactly what I need in a one stop shop.

For a small store up the street from Home Depot they have a remarkable selection of stuff. Very…read morehelpful staff to boot. They've got you covered.

Service isn't all that great, but there is a bit more stock at this location than others.read more

I purchased two gallons of paint along with other painting supplies. I had done some shopping…read morebefore that, including some new baby clothes for my new grandson, and had them in the trunk of my car. My last stop was at the grocery store, and when I went to put my groceries away, one of the paint cans had tipped and opened because it was not securely sealed at the paint counter. The paint spilled all over my trunk, my new purchases, and other things stored in there; I filed a claim, but it was not approved because "it didn't happen while I was at Home Depot". So my trunk is ruined, as well as my purchases, and I guess it doesn't matter that it was not my fault, but the girl at the paint counter's fault. I'm done with Home Depot, and thank goodness there is a Loews nearby. I had receipts, sent photos, etc. Shame on them.

Almost never open when I go there, even during actual operating hours. Weak selection of juices,…read moreand they got rid of their rewards program with no notice even though people like myself had hundreds of points to be used. There's better vape shops in the area, go to them instead.

I stopped in the other day after stopping at bake and vape , and I only did so because they were…read moretrashing talking them badly, so I had to see for myself on the way to one my normal shops in plaistow. I will say that vaporlicious is definitely way better than the bake and vape. I will stop in if I am in the area again. I bought a bottle of juice. I will say while they have a large selection they also have some bottles with some sketchy labels. The sour batch should not be carried. The fight we are in as vapors against the government and the child labeling they are so worried about, it is kind of careless to carry these juices. I do understsnd the demand for them though and the revenue it must bring in. It would of been a 5 star review other than that. Everyone seemed professional. I didn't hear any other bashing even though I kind of baited them. Good to see that!

I was in your store on Sunday, May 14 to buy a power strip with surge protector for my window AC. I…read moreasked one of your associates said I should be buying a power cord. If I wanted a power cord I'd use one I owned. I told him I'd think about it and left. I went to your competitor instead and bought what I was looking for. I've used power strips before and they work fine. You just have to make sure you get the right one. You need to make sure a customer can find an associate that understands what the customer wants.

We had a great experience here! We came in looking for help on a fencing project and Khyle (an…read moreemployee) was extremely helpful. He told us exactly what we would need, helped us price it out, gave us plenty of options and answered all of our questions. Plus, it's a very dog friendly place, but I think all Home Depot's are.