On the plus side, the location is convenient to the University. they bill students individually…read more Overall, this seems like a fun experience for the students who live here. The rent is a little steep, but that's just to be expected for apartments near a college campus. That's not just here, that's anywhere. Folks complain about the furnishings and quality of construction, but honestly, you have to expect this when you rent one of these "rent by the bedroom" close to campus apartments. On the negative side: security here is lax or non-existent. Residents are robbed in the parking lot. After an armed robbery, the cops showed up, but security never did. Never. So, take their claims of 24 hour security with a grain of salt. Make sure your student knows that this may be a legal issue if they're harmed by Edge's negligence, here. The security company shows up if and when they feel like it. You stand a good chance of being mugged or worse if they don't feel like working that night. After a series of muggings, they sent out the attached letter. Basically telling residents to be extra careful. What was missing was something to the effect of "we've spoken to the security company and they won't be blowing us off in in the near future." Now? They're sending out notices to people saying they're late with rent. In our case, we're actually paid ahead. But we're still getting e-mails that say things like: "We are sending a third friendly reminder that April rent has been posted to your resident portal account, and you currently have a balance of (an amount that shows that they owe money to us.)" "*This email was sent because you have an outstanding balance on your account. Please work to pay it asap or contact the office if you believe there is a mistake on your account." If you call the office, they'll just tell you that this is a mass e-mail. Pointing out to them that "...was sent because you have an outstanding balance on your account" doesn't seem to make an impression. Either the staff was told that management knows and doesn't care, or staff doesn't feel empowered to push these issues up the chain. I feel bad for the staff. They're probably students. But the lack of attention from management is alarming, and the staff probably doesn't feel they can push these issues up so they can get resolved. All in all, people like living here. It's convenient and fun. The residents are basically all students. Just realize that the management of this property cares about as much as management of this type of apartment usually care. The apartment complex is dangerous. Security really isn't there if they don't feel like it. You will get hounded with e-mail after e-mail demanding rent after your rent is paid. Their accounting and IT functions seem wholly incompetent. If they stick you with late charges after you've already paid your rent, realize that the calls you make are going to be to people who can't help you. If they mess you up too bad, call campus legal. Is this similar to other campus rip-off apartments? Unfortunately, yes. The owners are off in some other state. They don't care about the residents that much because there's always an inflow of new residents. So, you take the good with the bad. It's not the wrong decision to live here. You just need to be aware that there are downsides. Personally, I think your choice is to either suffer with the downsides, or move to a complex a mile away where you'll get a much larger apartment for much lower rent. But then, you're not right next to campus, living with mostly students. The aggravating part is that it shouldn't be that hard to have security on premises. It's needed in this neighborhood. And it shouldn't be that hard NOT to hassle people who have already paid their rent. By the way, take a peek at the "not currently recommended" reviews. I think this complex's rating would be lower if those were factored in.

Don't bother buying premium parking... I've had many people park in my spot and neither does…read moresecurity or parking answer their phone(s). Feel free to park wherever.., absolutely not worth the hefty price.

Love this property! Nice, clean, quiet apartments. Very friendly new property manager, Charlene…read more Since she started working here, it has improved quite a bit! I would highly recommend this complex to anyone looking for a new apartment!

keanna gave me a tour and helped me with my application. Very informative and you could tell she…read moregen enjoyed her job and the env she was showing. 10/10 recommend touring with keanna

The on call 24 maintenance service is wonderful! Fast effective efficient and great communicationread more

My maintenance request was handled promptly and scheduled as soon as possible. The maintenance man…read morewas prompt, respectful, and polite. My problem was fixed.

Fast and efficient. Polite. Great service. Very quick response. Almost immediate responseread more

Always great service and support. They are always so nice and fix things immediately. love it here!read more

best maintenance program anywhere. I didn't expect our kitchen light problem to be taken care of…read moreuntil Monday but he was there Thursday early afternoon and replaced the fixture. Great service!!!

Rebecca is a great property manager. My daughter moving company did something terrible that could…read morehave gotten her evicted but she chose start on a new journey today. Thank you

Very nice apartments at pretty low rent. Very near to all grocery stores and hospital. Staff is…read morewonderful. They are ready to help you anytime . Thanks a lot Peggy and John, You guys are amazing.

WARNING! Do not spend $200 on an application for this shady establishment. My son has less than…read moreperfect credit and I was assured we could co sign if needed. Instead of letting us co sign they just flat out refused and kept the $200 application fee. He has a full time job and has already had a one year lease. This place takes advantage of young and or low income individuals. Just look at their Google review and you will see that this place is unscrupulous. The positive reviews are obviously fake. No one loves a run down apartment that much!!!!

Do not move here!!! They are shady company. Moved in 06/2021..increase rent every year.. Then will…read morenot renew after a couple of years. Will charge "move out charges " won't give back your security deposit. Ignore under new management, he's reselling to himself as georgetown 1, 2,3

I just moved out about a week ago. After living there for around 6 years I feel that the place is…read moretruly comfortablethe office staff is very courteous and polite. Whenever I had an issue with something they would help me expeditiously thank you guys so much.

My Grandmother has been living here in Oakwood townhomes for 14 years and they have been doing…read morepretty good. If your looking for a nice and peaceful place to settle down.

University Hills is an amazing place to live at for both students at the university of Toledo as…read morewell as young adults! They host a lot of events and programs that try to foster a sense of community and they attempt to get residents involved with their neighbors. There's this little plaza area for residents to come out with their friends. Staff is very supportive and kind! They try to remember names and faces. They also send out alerts for their residents to help them attend events, to make them aware of weather conditions, and to also show that they care about their residents that are students. They've got many options for housing, and can help you choose one that is the most appropriate and affordable.

Tia is a good community manager and Caleb from maintenance is always helpful and works hard to…read moreresolve work orders in a timely manner. The neighbors here are respectful and usually keep to themselves. No big parties if you're looking for quite. Also, Megan the account manager has the cutest baby in the world!

Thank you Toya and Maintenance Man! For a Job well done! After many attempts to remove a Bee hive!…read moreYou did it! Bessie McClair resident

Love these apartments!!! The manager was so helpful and professional!! Thank you Ottawa Landings!!read more