Don't bother buying premium parking... I've had many people park in my spot and neither does…read moresecurity or parking answer their phone(s). Feel free to park wherever.., absolutely not worth the hefty price.

On the plus side, the location is convenient to the University. they bill students individually…read more Overall, this seems like a fun experience for the students who live here. The rent is a little steep, but that's just to be expected for apartments near a college campus. That's not just here, that's anywhere. Folks complain about the furnishings and quality of construction, but honestly, you have to expect this when you rent one of these "rent by the bedroom" close to campus apartments. On the negative side: security here is lax or non-existent. Residents are robbed in the parking lot. After an armed robbery, the cops showed up, but security never did. Never. So, take their claims of 24 hour security with a grain of salt. Make sure your student knows that this may be a legal issue if they're harmed by Edge's negligence, here. The security company shows up if and when they feel like it. You stand a good chance of being mugged or worse if they don't feel like working that night. After a series of muggings, they sent out the attached letter. Basically telling residents to be extra careful. What was missing was something to the effect of "we've spoken to the security company and they won't be blowing us off in in the near future." Now? They're sending out notices to people saying they're late with rent. In our case, we're actually paid ahead. But we're still getting e-mails that say things like: "We are sending a third friendly reminder that April rent has been posted to your resident portal account, and you currently have a balance of (an amount that shows that they owe money to us.)" "*This email was sent because you have an outstanding balance on your account. Please work to pay it asap or contact the office if you believe there is a mistake on your account." If you call the office, they'll just tell you that this is a mass e-mail. Pointing out to them that "...was sent because you have an outstanding balance on your account" doesn't seem to make an impression. Either the staff was told that management knows and doesn't care, or staff doesn't feel empowered to push these issues up the chain. I feel bad for the staff. They're probably students. But the lack of attention from management is alarming, and the staff probably doesn't feel they can push these issues up so they can get resolved. All in all, people like living here. It's convenient and fun. The residents are basically all students. Just realize that the management of this property cares about as much as management of this type of apartment usually care. The apartment complex is dangerous. Security really isn't there if they don't feel like it. You will get hounded with e-mail after e-mail demanding rent after your rent is paid. Their accounting and IT functions seem wholly incompetent. If they stick you with late charges after you've already paid your rent, realize that the calls you make are going to be to people who can't help you. If they mess you up too bad, call campus legal. Is this similar to other campus rip-off apartments? Unfortunately, yes. The owners are off in some other state. They don't care about the residents that much because there's always an inflow of new residents. So, you take the good with the bad. It's not the wrong decision to live here. You just need to be aware that there are downsides. Personally, I think your choice is to either suffer with the downsides, or move to a complex a mile away where you'll get a much larger apartment for much lower rent. But then, you're not right next to campus, living with mostly students. The aggravating part is that it shouldn't be that hard to have security on premises. It's needed in this neighborhood. And it shouldn't be that hard NOT to hassle people who have already paid their rent. By the way, take a peek at the "not currently recommended" reviews. I think this complex's rating would be lower if those were factored in.

Love this property! Nice, clean, quiet apartments. Very friendly new property manager, Charlene…read more Since she started working here, it has improved quite a bit! I would highly recommend this complex to anyone looking for a new apartment!

keanna gave me a tour and helped me with my application. Very informative and you could tell she…read moregen enjoyed her job and the env she was showing. 10/10 recommend touring with keanna

The on call 24 maintenance service is wonderful! Fast effective efficient and great communicationread more

Quick and thorough as always Great team and great place to live. Have lived here for 7 years and…read morethere is no other apartment community that compare. All staff are very professional and quick to respond to any and all requests. Grounds are also well maintained year round. If you're looking for a great place to live, this is the place. Would rate all categories a 10.

Fast and efficient. Polite. Great service. Very quick response. Almost immediate responseread more

best maintenance program anywhere. I didn't expect our kitchen light problem to be taken care of…read moreuntil Monday but he was there Thursday early afternoon and replaced the fixture. Great service!!!

our maintenance man is the BEST EVER. Jesse is so caring…read moreand does he very best to get your problem taken care of just as quickly and efficiently as he can. we have to realize he is only one person w 90 apts. HE DOES A DARN GOOD JOB AND WE ARE SO BLESSED TO HAVE HIM. THANKS JESS for all your hard work Deb and Charlie

Rebecca is a great property manager. My daughter moving company did something terrible that could…read morehave gotten her evicted but she chose start on a new journey today. Thank you

Very nice apartments at pretty low rent. Very near to all grocery stores and hospital. Staff is…read morewonderful. They are ready to help you anytime . Thanks a lot Peggy and John, You guys are amazing.

I just moved out about a week ago. After living there for around 6 years I feel that the place is…read moretruly comfortablethe office staff is very courteous and polite. Whenever I had an issue with something they would help me expeditiously thank you guys so much.

My Grandmother has been living here in Oakwood townhomes for 14 years and they have been doing…read morepretty good. If your looking for a nice and peaceful place to settle down.

University Hills is an amazing place to live at for both students at the university of Toledo as…read morewell as young adults! They host a lot of events and programs that try to foster a sense of community and they attempt to get residents involved with their neighbors. There's this little plaza area for residents to come out with their friends. Staff is very supportive and kind! They try to remember names and faces. They also send out alerts for their residents to help them attend events, to make them aware of weather conditions, and to also show that they care about their residents that are students. They've got many options for housing, and can help you choose one that is the most appropriate and affordable.

Tia is a good community manager and Caleb from maintenance is always helpful and works hard to…read moreresolve work orders in a timely manner. The neighbors here are respectful and usually keep to themselves. No big parties if you're looking for quite. Also, Megan the account manager has the cutest baby in the world!

Thank you Toya and Maintenance Man! For a Job well done! After many attempts to remove a Bee hive!…read moreYou did it! Bessie McClair resident

Love these apartments!!! The manager was so helpful and professional!! Thank you Ottawa Landings!!read more

Having lived in two different units over a period of six years, I wish I'd had the information I'm…read moreabout to post below before I'd moved out. If you're a current resident, please take advantage of this so that repairs are actually made. Ohio Rent Escrow Procedure Under Ohio Revised Code Section 5321.04, landlords are required to put and keep the rented premises in a fit and habitable condition. If they don't, then the tenant has remedies under Ohio Revised Code Section 5321.07, which says that if the tenant is current on his/her rent, then the tenant can write the landlord a letter about the substandard conditions. Once the landlord receives this letter, the landlord has only 30 days or a reasonable amount of time (whichever is sooner) to fix the problem. If the landlord does not fix the problem within 30 days or a reasonable amount of time, the next time that rent is due, the tenant can go to the local municipal court having jurisdiction over the area (or if there is no municipal court, then the county court of common pleas) and start the process of paying the monthly rent to the clerk of courts. Every court's procedure will be a bit different, but the broad outlines will be the same. The clerk of courts will have the tenant fill out some forms, set up a rent escrow case file, and accept the rental payment. The clerk will then notify the landlord that the rent has been paid into escrow and will be kept there until the tenant agrees that the problem at the rented premises has been fixed. It is best to call the clerk's office before you head down there to see what, if anything, you will need to bring with you to get the escrow process started. Some Courts want to see a copy of the lease agreement and a copy of the letter you sent to the landlord about the problems. You also don't want to be late with the rent when paying the court. Nothing will stop an escrow process quicker than being late on the rent. If there is a disagreement over whether the problem still exists (or ever existed) or whether the tenant is allowed to escrow the rent, then the clerk will advise the landlord that the landlord can contest the matter at a hearing before the court. At such a hearing, both sides can bring in evidence and put on witnesses to prove their case. The Court will use the escrowed rent as a hammer to force the landlord to make the repairs if the court finds that the repairs need to be made. The landlord can petition the court for a partial release of the rent so long as that portion of the rent will go to making the repair.

I have lived here going on 3 years. I like the area. I live in the townhouses and haven't had…read moremuch of a problem. I can honestly say that if I had a problem I go right to the office and they try to make it happen. I run an office so I know how people can be demanding. I was always told to treat people the way you want to be treated. I'm hoping they keep this round of office personnel longer than a few months things would run smoother for for them and others. I've met the office manager today (Alexandria White) and she crosses as someone that knows her stuff and respects what others have to say and I respect that. She took the time to listen to my issues and she corrected it. Again, thank you. Brenda