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    The Flats at Douglas

    2.8 (10 reviews)
    Closed 10:00 am - 6:00 pm

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    4 months ago

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    2 years ago

    The on call 24 maintenance service is wonderful! Fast effective efficient and great communication

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    Coastal R.

    Jacquelyn, your wonderful feedback and rating mean a lot to us!

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    6 years ago

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    7 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    7 years ago

    Best bang for your buck in Toledo! Updated units with the charm of Old Orchard! The office staff are super friendly and I love the dog park!

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    6 years ago

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    Ask the Community - The Flats at Douglas

    Edge 1120 - the "professionally installed and always maintained" flooring sticking to my foot.

    Edge 1120

    (36 reviews)

    Don't bother buying premium parking... I've had many people park in my spot and neither does…read moresecurity or parking answer their phone(s). Feel free to park wherever.., absolutely not worth the hefty price.

    On the plus side, the location is convenient to the University. they bill students individually…read more Overall, this seems like a fun experience for the students who live here. The rent is a little steep, but that's just to be expected for apartments near a college campus. That's not just here, that's anywhere. Folks complain about the furnishings and quality of construction, but honestly, you have to expect this when you rent one of these "rent by the bedroom" close to campus apartments. On the negative side: security here is lax or non-existent. Residents are robbed in the parking lot. After an armed robbery, the cops showed up, but security never did. Never. So, take their claims of 24 hour security with a grain of salt. Make sure your student knows that this may be a legal issue if they're harmed by Edge's negligence, here. The security company shows up if and when they feel like it. You stand a good chance of being mugged or worse if they don't feel like working that night. After a series of muggings, they sent out the attached letter. Basically telling residents to be extra careful. What was missing was something to the effect of "we've spoken to the security company and they won't be blowing us off in in the near future." Now? They're sending out notices to people saying they're late with rent. In our case, we're actually paid ahead. But we're still getting e-mails that say things like: "We are sending a third friendly reminder that April rent has been posted to your resident portal account, and you currently have a balance of (an amount that shows that they owe money to us.)" "*This email was sent because you have an outstanding balance on your account. Please work to pay it asap or contact the office if you believe there is a mistake on your account." If you call the office, they'll just tell you that this is a mass e-mail. Pointing out to them that "...was sent because you have an outstanding balance on your account" doesn't seem to make an impression. Either the staff was told that management knows and doesn't care, or staff doesn't feel empowered to push these issues up the chain. I feel bad for the staff. They're probably students. But the lack of attention from management is alarming, and the staff probably doesn't feel they can push these issues up so they can get resolved. All in all, people like living here. It's convenient and fun. The residents are basically all students. Just realize that the management of this property cares about as much as management of this type of apartment usually care. The apartment complex is dangerous. Security really isn't there if they don't feel like it. You will get hounded with e-mail after e-mail demanding rent after your rent is paid. Their accounting and IT functions seem wholly incompetent. If they stick you with late charges after you've already paid your rent, realize that the calls you make are going to be to people who can't help you. If they mess you up too bad, call campus legal. Is this similar to other campus rip-off apartments? Unfortunately, yes. The owners are off in some other state. They don't care about the residents that much because there's always an inflow of new residents. So, you take the good with the bad. It's not the wrong decision to live here. You just need to be aware that there are downsides. Personally, I think your choice is to either suffer with the downsides, or move to a complex a mile away where you'll get a much larger apartment for much lower rent. But then, you're not right next to campus, living with mostly students. The aggravating part is that it shouldn't be that hard to have security on premises. It's needed in this neighborhood. And it shouldn't be that hard NOT to hassle people who have already paid their rent. By the way, take a peek at the "not currently recommended" reviews. I think this complex's rating would be lower if those were factored in.

    Georgetown Village - Spacious Layouts at Georgetown Village Apartments in West Toledo, OH

    Georgetown Village

    (5 reviews)

    Do not move here!!! They are shady company. Moved in 06/2021..increase rent every year.. Then will…read morenot renew after a couple of years. Will charge "move out charges " won't give back your security deposit. Ignore under new management, he's reselling to himself as georgetown 1, 2,3

    HORRIBLE I was living in Georgetown Apartments for 7 whole…read moreyears, Forcefully. Yes it's a friendly neighborhood that's only because it's out Central and Secor BUT other than that this place is not cool, The manager Brenda is not cool at all, She don't care about NOTHING but how the outside look, The inside is HORRIBLE, Maintenance is horrible don't know how to fix anything, Everything is cheap from the cabinets to the blinds, ALL SHE WANT IS MONEY MONEY she quick to put a eviction on your door and if you pay the extra she still will talk smart to you, We had a few fallouts, Ppl hours of work increase and decrease so sometimes the rent may be late but she don't care she want MONEY, I was late a few times BUT paid her and yet I have to move because of 1 month behind and it's not 30 days yet. SHE IS RACIST and it clearly show. BRENDA GOD don't like ugly and I'm so sorry but they way you treated me for 7 years was UGLY and you know what is 1 month behind when I told you my job went on vacation instead of contacting me so I can let you know but no you rather put my kids and I out in the cold when I told you I HAVE the money because you care about nothing but MONEY

    Spring Hollow Apartments

    Spring Hollow Apartments

    (15 reviews)

    Having lived in two different units over a period of six years, I wish I'd had the information I'm…read moreabout to post below before I'd moved out. If you're a current resident, please take advantage of this so that repairs are actually made. Ohio Rent Escrow Procedure Under Ohio Revised Code Section 5321.04, landlords are required to put and keep the rented premises in a fit and habitable condition. If they don't, then the tenant has remedies under Ohio Revised Code Section 5321.07, which says that if the tenant is current on his/her rent, then the tenant can write the landlord a letter about the substandard conditions. Once the landlord receives this letter, the landlord has only 30 days or a reasonable amount of time (whichever is sooner) to fix the problem. If the landlord does not fix the problem within 30 days or a reasonable amount of time, the next time that rent is due, the tenant can go to the local municipal court having jurisdiction over the area (or if there is no municipal court, then the county court of common pleas) and start the process of paying the monthly rent to the clerk of courts. Every court's procedure will be a bit different, but the broad outlines will be the same. The clerk of courts will have the tenant fill out some forms, set up a rent escrow case file, and accept the rental payment. The clerk will then notify the landlord that the rent has been paid into escrow and will be kept there until the tenant agrees that the problem at the rented premises has been fixed. It is best to call the clerk's office before you head down there to see what, if anything, you will need to bring with you to get the escrow process started. Some Courts want to see a copy of the lease agreement and a copy of the letter you sent to the landlord about the problems. You also don't want to be late with the rent when paying the court. Nothing will stop an escrow process quicker than being late on the rent. If there is a disagreement over whether the problem still exists (or ever existed) or whether the tenant is allowed to escrow the rent, then the clerk will advise the landlord that the landlord can contest the matter at a hearing before the court. At such a hearing, both sides can bring in evidence and put on witnesses to prove their case. The Court will use the escrowed rent as a hammer to force the landlord to make the repairs if the court finds that the repairs need to be made. The landlord can petition the court for a partial release of the rent so long as that portion of the rent will go to making the repair.

    I have lived here going on 3 years. I like the area. I live in the townhouses and haven't had…read moremuch of a problem. I can honestly say that if I had a problem I go right to the office and they try to make it happen. I run an office so I know how people can be demanding. I was always told to treat people the way you want to be treated. I'm hoping they keep this round of office personnel longer than a few months things would run smoother for for them and others. I've met the office manager today (Alexandria White) and she crosses as someone that knows her stuff and respects what others have to say and I respect that. She took the time to listen to my issues and she corrected it. Again, thank you. Brenda

    The Flats at Douglas - apartments - Updated June 2026

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