I had new gutters and gutter helmet installed three years ago. I used a professional company, paid…read morea decent price, and thought I could relax about one thing on my older home. With heavy rains this spring, I started to see water damage inside my home in my dining room (on an outside wall). I called a trusted roofer thinking it was the roof but only to find out it was the gutters/gutter helmet. He showed me by using a hose as we watched the water fly over the gutters. The gutter helmet didn't allow the water to go into the gutter but behind it and over it. It damaged the siding, wore away the mortar on the bricks, and damaged a large window outside. Inside I had to have my entire wall tore out. Base plate, insulation, paneling, flooring, all had to be replaced. I had to deal with mold and mildew as well. When I called them to come and look at it, they came, they argued with me until my carpenter showed up. At that point, they finally agreed to do as I asked and rehung the gutter, along with a spacer behind it (as I had requested in the beginning), fixed a bad corner that clearly wasn't coped in or sealed correctly, all while still stating their product worked. Doing a water test with the hose, when I got home, after they said it was fixed, the water still did not go into the gutter! They never checked! We ended up tearing off the gutter helmet and will probably have to rehang the gutter higher and put on new screening to keep the leaves out. I will have to tear off the gutter helmet other places on the house and rehang the gutter as well before more damage occurs. I thought they were experts. They were not. This is a cautionary tail for others. Do not think that just because they have an advertised company and can talk a big talk that they know what they are doing. They clearly did not. This was an expensive lesson to learn. Please be warned.

HEADS UP. We just recently had our gutters replaced by "The Gutter Guys." STEER CLEAR! This is what…read morewas left laying ALL OVER the perimeter of our house after they left. Long nails, shredded metal, downspouts, and general debris. After following up to be sure clean up was included, we let them know about the mess that was left. These huge nails were where our dogs go outside & where our children play. When we let them know, they took almost a week to get back to us, no apology or phone call, and a canned email response with a whopping fifty dollar "clean up fee" discount. If you're looking for sloppy work with no customer service, use this company. If you're looking for a company who takes pride in their services and provides actual customer service, keep on looking. Update: The Gutter Guys never attempted to call us between us waiting on a response & the canned email response with the $50 refund. They are simply lucky that my two dogs did not go outside and end up with a nail in their foot. Of COURSE I picked up the shards of metal and nails from the ENTIRE PERIMETER OF MY HOME immediately. It wasn't until I posted the review that the owner called my husband. He was INCREDIBLY rude, pretentious and dismissive. I stand behind my negative review and money refunded was never the goal, which is why $50 or $500 wont pay to remove my review (which was their goal "what will it take for you to take the review down?" Which is why my husband threw out a ridiculous number. I will continue to share with my friends and local community the incredibly poor experience we had with this company.

Responded almost immediately. The estimator inspected, took pictures and showed them to me and…read moreexplained the wind, hail and the 2 holes in the roof damage. He explained how they can finance the insurance deductible if needed. He also checked my gutters for damage. I was shown beautiful architectural shingles and various colors. I was shocked to learn there is a life time warranty and pro-rated if I sell my home. The crew showed up on time and covered all my bushes and plants from debris from old shingles, underlayment and nails AFTER they cleared the roof of snow. The crew was small to compare with the roofing crews quite a few neighbors had with their roof replacement. Dispite a small crew, they worked as one and in less than half the time spent by the other crews, they cleared the roof of snow, protected the shrubbery around the home, stripped the roof to the bare wood, layed new underlayment, and completely reshingled my roof, cut attic vents, cleared up the debris, cleared property of nails, and before packing up, they even replaced the shingles on the roof which protects my heat pump. Then they packed up, did a final inspection and left. I've left the company sign on my lawn because of how beautiful and better the home looks. I believe the quality and choice of shingles have increased the homes value. I live on the main street of my development and people continually stop while walking and while driving. They all admire the color, quality of work, the beauty of it and how fantastic the home looks with this new roof. This Company is well known by my Insurance Company's estimator and he commented on the honesty and quality work Blue Collar Restoration does and how he trusts their evaluation, estimates, quality work and superior personnel involved at all levels.

We contracted blue collar restoration to do a new roof on my garage, I financed the project and…read morethere was some money left from the loan, I ask if we can do new rain gutters in front of the house. Well it turn out to be a total tear down. Everything is new on the front porch new roof new rails everything new from top to bottom. Well from a distance looks good but from close it is another sight. The details are really really bad big chunks of caulk on celling on the aluminum facing and the stair post not aligned way off. And now the caulk is now peeling off. And the owner and sales person never came to see if I was happy with the job. Very disappointed.Would I will ever contract blue collar? The answer is no way. Not a good business

They installed a new roof on my house in Owings Mills. The price, service and outcome were…read moreoutstanding. Will definitely use again for other home renovations.

Never replied after getting all my information. They said they would be calling back in 24 hours,…read morethat was a lie. Good thing I found someone more reliable

Great experience! The team was friendly, professional, and did an excellent job. Their pricing was…read morefair, the work was completed on time, and everything was cleaned up afterward. I highly recommend them for any roofing needs!

Needed a piece of metal siding put back on my house that blew off after a storm, and a gutter…read moreunclogged. They came right on time, put my siding back up you can't even tell where it blew off. Fixed my clogged gutter, and sealed my other gutters. They were very reasonable. I have a literally hired over six different contractors/handymen over the last year to get this done. These people that I hired, either never showed up or told me they don't do homes that high, after I sent them pics of the work.This little project quickly turned into a big pain in the butt! I am so happy to have this done! I am telling everyone I know what a great job they did, and reviewing this company promptly, because they fixed with no one else would!!! Thank you so much for doing such an awesome job!!!! I would definitely use them again in a heartbeat!!!! Almost forgot to mention, they even showed up in the rain!!

In a world with many options in terms of quality/professionalism, and a vast range of In a world…read morewith many options in terms of quality/professionalism, and a vast range pricing, Mr. Fix It Home Services fell squarely in the optimal intersection of the two. Terry and his team did a complete bathroom renovation for our special needs son. The quality of their work and professionalism is stellar. The bathroom remodel was exactly what we had wanted and their work is a true masterpiece. I feel 100% confident in the quality of Mr. Fix It Home Services work, and appreciated his wide network of trusted subcontractors which he leveraged to ensure my project was completed on time. 1000% recommended! pricing, Mr. Fix It Home Services fell squarely in the optimal intersection of the two. Terry and his team did a complete bathroom renovation for our special needs son. The quality of their work and professionalism is stellar. The bathroom remodel was exactly what we had wanted and their work is a true masterpiece. I feel 100% confident in the quality of Mr. Fix It Home Services work, and appreciated his wide network of trusted subcontractors which he leveraged to ensure my project was completed on time. 1000% recommended!

Needs a better receptionist very argumentative on what I'm asking for a estimate like how do you…read moreargue or repeatedly over talk someone on an estimate to tell you the details about the work that needs done