I own 1971 VW Bus. It's my daily driver. I live local. Older V-Dubs are quite easy to work on,…read morebut have engines seen less frequently by local mechanics. I Asked Mark's Auto to install a thermostat kit and clutch. They indicated they're not afraid of Volkswagens and had experience with Porshe engines. I provided parts. They provided labor. I took a chance with Mark's Auto because they are nearby. I'm seeking mechanics I can trust. They looked the bus over and provided a quote for kit installation. Their estimate was Extremely High due to lack of experience with air-cooled VWs, and to cover their butt for unexpected obstacles. I agreed to give them an opportunity, rolling the dice, so to speak. Unfortanately, they struggled to do this timely. My bus stayed at their outdoor hoist for 12-days. That is not a reasonable in any stretch of imagination. But it is what it is. They charged me a great deal more than their original quote. So I paid double dearly to keep it local. Their high-end quote was for $1,400.00. 13 Days after they began, they presented a bill for $1,675.00 dollars. Their markup on common worn parts they order are literally - Astronomical. If I provide them more business, a more reasonable learning-curve labor charge is requisite in earning my trust. Otherwise, it's a short jaunt to Bend or Eugene, of course. So far, I suspect they did quality work (albeit expensive) on my bus. Only time and distance will tell.

Got a rock stuck between my brake and dust shield on my way to Bend. Pulled in to Marks on the…read morerecommendation from the cashier at Auto Zone. As I pulled up, heads turned - they heard the screeching as I approached. Before I could even get out of my car and ask for help, a guy came over with a tool and freed the rock in under a minute. Nicest and most helpful guy. Thank you! I love Madras. And Marks.

Car came out with more problems than when i took it in. They are not a shop that cares about you…read morevehicle. Over charged and now car doesnt start well. Earps is a much better shop

We have used Marshall's a handful of times throughout all of our different cars. They have always…read morebeen easy to work with and fairly priced. I have a high level of trust when they tell me something needs to be replaced. They are currently troubleshooting a head scratcher on our Suburban but they are communicating their findings well and doing everything they can to help steer us down the right path. Thank you for all your help! We appreciate your hard work.

I have had transmission work done there before and the folks did a great job at a reasonable price…read morebut, in the past 2 weeks going on 3 I have left 2 voice mails and a text message with no replies. I just wanted to know if you folks do a transmission service on a 2018 Toyota Rav4 and approximate cost? Maybe their out of town hunting or something, I guess I'll just wait for a phone call or a text.

I called for an appointment during business hours and got an answer machine so left a message…read more Answering machine said to message a text only number so I did that also. Called a couple more times for 2 days and never heard back from anyone. I could only imagine if they were working on my car and I needed to get ahold of them. Another shop answered right away and scheduled me immediately.

I was having transmissions issues with my '02 GMC 2500HD pickup. Diagnosed that various sensors and…read moresolenoids were malfunctioning, so they ordered them up. Problem arose because the parts distributor sent parts that would fit, but wouldn't have functioned properly. Joe and the guys caught the mistake and re-ordered the parts to make sure that the right ones were installed. Now, the truck shifts like it's brand new. I didn't realize how poorly it was actually working before it got fixed. Thanks for a GREAT job, Auto Experts.

I'm a new customer and am already so impressed with the service and all the happy polite customers…read moreleaving and picking up their vehicles.

Would not recommend this shop to anyone. The mechanic was extremely rude and tried to upcharge me…read morefor work that wasn't even completed. He became upset because the warranty company would not work with his preferred people on another engine, and then said he was going to increase his rate because of it. When I decided to take my vehicle somewhere else, I was charged $1,400 just for diagnosing the issue. The entire experience felt unprofessional and dishonest. I strongly suggest taking your vehicle to a shop that treats customers fairly and communicates honestly.

What a great shop!! Took my 2014 BMW in to get a few things…read moredone and was very happy with the communication and quality of the work! Jim explained everything they did, he was wonderful at explaining it. I would highly recommend this shop to anyone and everyone!! Thank you Jim and Ryan!! :)

Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

Sabins is the best! They are so good at what they do. Hardworking and honest. They have been my…read moretrusted mechanism for years. Thank you for fixing my car in such a timely manner.

We have been taking our vehicles here for over 10 years for a variety of issues . The prices have…read morebeen fair, the work done efficiently and customer service is great .

My son and I were driving my 2017 Jeep home (West Richland, WA) from South Lake Tahoe, when it…read morestarted acting up just South of Bend. The cruise control began kicking off, and then some warning lights came on. When I got to Bend in the late evening we stopped at a parts store and they put the Jeep on the diagnostic tester, and it gave several error codes, but they said it would probably be ok to drive the remaining 250-300 miles home through some desolate country, at night with a chance of rain. When we got to Redmond we decided to stop and get a hotel and have the Jeep checked out in the morning. I chose Earp's. Good choice!! I was greeted by Jason, and he immediately looked at the error codes, consulted his mechanics data base on common fixes for those codes, and cleaned and tightened the battery terminals and the ground connections, while checking the battery voltage readings. After spending 30-40 minutes working on the car, he told me he'd be comfortable driving it home. I asked him how much I owed him, and he said no charge...just get home safely! We were back on the road, and one of the best things to come from this was the peace of mind I had while traveling North. We drove all the way home with no issues, no warning lights...no problems at all! Jason: you are my hero! I would highly recommend this shop for your auto needs.

Thank you to Emily and Justin for going above and beyond to deal with my annoying Tacoma. The truck…read moreis driving the best it has in years, and thanks again for having the patience to help solve my truck's riddles. Thank god this shop exists and don't hesitate to give the team a try.