Do not recommend. Horrible service and work. They gave a quote and did not charge the same when…read morethe vehicle was picked up. They said the job would take a few days, it took them 4 weeks. They were supposed to set the tuner on the motor and it does not run correctly and has to be given to a different shop to fix it. Dusty, the owner will yell at you and scream when you question the amount they charge

From the owner: Family owned and operatedread more

I was on my way from the Oregon Eclipse back to Oceanside California when my alternator belt broke…read more Terry was very nice and took the time to find the custom belts for my 78 GMC Royale. He did a great job and topped off all my fluids. Back on the road again

I can't say enough good things about Terry! My daughter's car started having issues with the…read moreserpentine belt late Sunday on Memorial Day weekend and needed to drive home Monday. I left messages with 4 auto body shops in Prineville knowing it would be a long shot to find one open before Tuesday, given the holiday. Terry was the only one to return my call on Monday! He said he wasn't open but didn't want to leave anyone in a tough spot. My daughter's car was drivable but I didn't know for how long. Terry not only replaced the part but his sweet wife drove to pick up the parts while my daughter and her boyfriend waited. Terry was an answer to my prayers. I will be forever grateful to him for helping fix my daughter's car so she could make the three hour drive over Mt Hood without worry of her car breaking down. I can't recommend Terry highly enough!

My car broke down, I live 3 hours away in Portland. I had my CRV towed to Bear - I was desperate,…read morestuck, and know nothing about cars. Bear could have EASILY upsold me on many other issues. They only repaired what was needed, and were fair, honest, good communicating and reasonable. for sure.

We took our truck in to Bear Automotive in Prineville, Or in August of 2022 because of a front main…read moreseal leak. They repaired the truck and our extended warranty covered all but $100 ( the deductible). In March 2023 we arrived in Yuma, Arizona with the same front main seal leak. We took our truck into a local certified shop to have it repaired and advised them of the previous repair, providing them with the original repair order, Which states Bear Automotive has a 100% customer satisfaction guarantee and a three year parts and labor warranty. WELL NOT SO FAST, seems like Bear Automotive uses a nationwide parts companies warranty program. Bear Automotive does not/ will not pay to repair a problem, but wants the local shop to deal with the national parts companies insurance. The shop in Yuma, Arizona, they are a quality shop, will do the repair and make it right with us, however, Bear Automotive refuses to pay for repairs that they originally did and finds no problem with leaving the Yuma, Arizona shop or us hanging with the bill. What a truly terrible way to treat a customer. A "high quality shop" would have called the local shop, had them do the repair, provided a credit card, paid for the repair and then settled up with the insurance company. Sorry, but would not recommend anyone use this business.

I have had transmission work done there before and the folks did a great job at a reasonable price…read morebut, in the past 2 weeks going on 3 I have left 2 voice mails and a text message with no replies. I just wanted to know if you folks do a transmission service on a 2018 Toyota Rav4 and approximate cost? Maybe their out of town hunting or something, I guess I'll just wait for a phone call or a text.

I called for an appointment during business hours and got an answer machine so left a message…read more Answering machine said to message a text only number so I did that also. Called a couple more times for 2 days and never heard back from anyone. I could only imagine if they were working on my car and I needed to get ahold of them. Another shop answered right away and scheduled me immediately.

Really had an awesome experience buying tires thru Todd. Its great to have local homegrown folks…read morelike them to handle your basic tire needs! Best kept secret in this small town.

From the owner: We are a small family business owned company. We specialize in tires and wheels, We also do tire…read morerepairs. We thrive to beat all pricing in town or matching pricing. Please let us know what you're looking for!

Man you can't find better people anywhere. Good, honest, no beat around the bush people that…read moreactually care. They have helped me with 2 of my vehicles now. I recommend this shop 100%! Down to earth people that wants to make sure our wheels keep spinning. Prineville don't have much to offer to be honest but it does have some of the best mechanics around. Thanks guys!