Extremely helpful and friendly, stopped in for some help with a mechanical issue and they had me on…read moremy way extremely quickly and were friendly throughout the process

Had Robirts Auto repair replace the brake light switch in my 1995 Chevy Silverado today. They were…read morehighly professional, efficient and charged a reasonable price for the switch replacement. Customer service was excellent, owner and staff professional and my truck was back on the road in a few hours. I highly recommend this family owned, customer oriented business.

What a great company! We outfitted multiple family vehicles with remote start and a rear view…read morecamera for my wife's Explorer. Great job and they all love the new features of their vehicles! I put a new grill on my F150 KR with LED lights and had a problem with one of the lights and the manufacturer of the grill changed the LED lights and the team here went out of their way to make it right on their own. What a great team and family run local business! Thank you, Jamie, Skyler and Anton! They have many cool options for Overland Bound and accessories for towing, lighting, stereos, etc. Too much to list here. Check it out! I highly recommend them and will be back for more!

Went to the store to talk about stereo replacement for my RV. I sent pictures a few days later. I…read morecalled and left a voicemail. No reply. Called a few days later, left another voicemail. Still no reply or call back. Disappointed to never get a return call Went to a competitor in Bend instead

Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

My granddaughter has a 2004 Suzuki XL7 and she was having trouble with some alternators that were…read morenot working correctly that she purchased online. I had previously used Hagemeister's on a Nissan pickup and they solved a problem with an alternator that wasn't charging my battery correctly. Once again we were amazed at the level of expert same day service and the quality of professionalism from Bill Duncan and staff. Thank you from Lee Roseno and family

Super helpful and isn't afraid to share knowledge. Affordable and super customer service. Old…read moreschool business values. Definitely my go-to for batteries and alternators.

I'm a new customer and am already so impressed with the service and all the happy polite customers…read moreleaving and picking up their vehicles.

I have had EXCELLENT interactions (multiple) with Andy and some of the technicians. I have never…read moremet anyone else at the front of the shop. They have worked on my truck multiple times and diagnosed multiple issues on multiple cars for me. Andy has made me happy to give my business to Auto Experts. The one issue that I have is the quality of parts used by the shop. I had a distributor put on my truck and it started having issues recently (roughly 7 months later). My family's longtime trusted shop (in Eastern Oregon) looked over the truck and noted that this distributor was a subpar quality part. Other than potentially low quality parts, I have been happy to be a customer here and plan to continue visiting them. But hopefully not too often, haha!

Great customer service. And excellent service on my F350. Our go to dealership in Central Oregon.read more

Terrible Terrible experience. My husband's truck broke down in nearby Bend Oregon and it was…read moreunrepairable . He had all his camping gear and kayak. He went to online to find a used truck to purchase from a local Ford dealer which we figured was reputable . We were extremely wrong . The truck while beautiful on the outside was sold to us with a rear axle seal failure . We have tried contacting the dealer who wants nothing to do with this since we bought it . Their servicing department will not return the calls of our local service agent who wants to try and figure out why the warranty is not covering it that they sold us. We are heartbroken . We thought we had found a reliable Ford dealer and come to find out from the reviews I have found since our purchased shows us that this is certainly not true . I think anybody who purchased vehicles from here which there have been several and have had terrible experiences should start a class action lawsuit ! I am absolutely tired of not having phone calls returned service people giving us the runaround . No one ever being able to pick up their phone and speak to you about an issue that you're having . I am grossly unhappy and hope this dealership tanks . ​

I bought this car in Dec 2020 with 4miles on it. It has 6 miles on the registration because of…read more2mile test drive. It's only been to 3 shops ever. 2 of them kendalls 1 kings oil and lube. My car also has been getting terrible gas mileage since the oil change. It usually gets 38 average now it says 32 or 31. Will post pic Made contact with Dave Harris at 0856 He said he would contact owner (11/13/2022)I had my oil changed 4 days ago and Friday I had my car in to get a drain and fill. I remember asking the lady who brought me in to make sure i got the right oil this time. The last time i was there they did my service by license plate instead of even looking at the vehicle and i got the wrong oil. They were about to let me leave and the girl stopped me and told me what happened. I have all that documentation. My car is missing the inspection shield and the drain bolt came out at some point on my way back from work in Bend last night. I need you to call me. I spoke with Dave Harris this morning and he said he would tell the owner to get ahold of me and that was at 0856 this morning. My car is a 2021 and has 45000 mile on it.......and this place can't be bothered on a Sunday to help. I was able to get contact information for Mike McCutchen. He said he was on vacation until Tuesday and gave me Dave Wiess number and said he would text him to call me. I called Dave Wise and got his voice mail. I bet they would care if it was their car and their job. Do not ever go here. I am editing this review as time goes to illustrate how much they care when they make a mistake. Mikeccutchen  can't be bothered because he is on vacation. And I am certain Dave Wise know and he has made no effort to pick up the phone or call me back. It is now 1646 and nothing. Not a care from the manager on vacation or the co owner Dave Wise. I got in contact with Dave Wise after I called Mike McCutchen from many different numbers many different times. He kept hitting the ignore button. Dave said the threads and pan look great in the picture I sent. He said if I can get it towed he will look at it tonight. 1710. I've called 3 tow companies and they all go to Jay's voice-mail. Dave said I could rent a car and they would comp me if he determined this was their fault....... 18:21 11/13 Dave Wise came out to car. Jacked it up and put new drain plug in the car. Dave brought 4 ot 5 drain plugs. Dave came out from under the car and said "I grabbed one Size over stock I'll be right back" he left and when he came back installed the drain plug. The Car took 4 quarts and verified full on dipstick. (The car takes 3.5 to 4 quarts) he said it still probably had 2 quarts in it.......... Dave said in about 300-500 miles Bring the car back in and will send off oil samples. The cars milage is 46307 and service will occur at 46807. Dave shook my hand and said "just like my dad used to say, if you make, don't be afraid to admit it and try to fix it" . When asked about why or how the drain plug came out he said it was possible it was not tightened in or sabotage. Dave said he was the one that performed the service on friday. But i rember him asking if whoever was in the bay if they got the skid plat off yet..when asked about the change in gas mileage, Dave said winter additivescan change fuel mileage. But ive never had this bad gas mileage and i bought it in December and have went through 2 winters with it .Will update accordingly

So far I have been impressed with their service. Efficient, fast and from what I have seen a great…read moreplace to have the oil changed in your vehicle!

Very clean shop. Fast and professional collision repairs through insurance. They also do really…read moreimpressive custom painting and custom mods.