My pharmacy doesn't have the option to mix or make compound medicine, and this is the reason I had to have my doctor send my new compound prescription to Bear's Compound Pharmacy. The location is great. Limited parking spaces since it is in the middle of downtown Georgetown. "The square" My insurance didn't cover my medicine, and so I agreed to pay $160 which was supposed to include four (2.5ml) injections. Which means would give myself a shot once a week. The medicine didn't come with syringes, but I bought a bag of 10 syringes for $1.00 from them with my prescription. No issues with my first three injections. I went to take my fourth injection and nothing would come out of the bottom no matter what I did. I called the store to ask what I could do since I paid $160 for four injections and only was able to give myself 3. Young lady told me really not much that can be done since I had already left the store with the medicine. I told her I would be happy to bring in the bottle and show that there was still some medicine in the bottle but I wasn't able to get it out for whatever reason. She told me I could come in the following week and have someone take a look at the bottle but there wasn't nothing that could be or would be done. I was frustrated, irritated by the amount of money I paid and feel I wasted money since I didn't even receive the 4 shots I was expected to for $160. Because of the lack of empathy and the money wasted I do not recommend using this pharmacy. I plan to chat with my doctor and ask for refills to be sent to a different compound pharmacy. read more

I wanted to support local business, but my experiences have been consistently negative. On a previous occasion, I was told delivery was unavailable because the owner--who is also the driver--was pregnant. While I am sympathetic to personal circumstances, a professional pharmacy should have a backup plan or hire additional staff to maintain promised services. Most recently, I was told on a Thursday that delivery wasn't available until the following week. Despite being fully prepaid and waiting 24 hours to have to pick it up myself while unwell, the prescription hadn't even been started when I arrived. After being made to wait, I was then informed the order was short and I would need to return a second time the following week. To top it off, when the medication was finally ready, I was handed four separate containers without a bag. I actually had to ask for one, as I wasn't sure if I was expected to just shove them into my pockets. What makes this more frustrating is that there is never a line or other customers present when we go into this pharmacy/boutique/retail shop, so there is no excuse for such poor turnaround. Maybe their interest leans more on selling jewelry. If you have to wait, maybe you'll shop too. I truly don't see how they have positive reviews based on these unprofessional experiences. Between the logistical issues and the lack of professional courtesy, I can no longer recommend this pharmacy. read more

Our friend, her sister, and the sister's infant son, went into bears compound pharmacy and ended up buying a cute 30ish dollar ring and a pair of earrings between the two of them. On their way out the shop owner started screaming at them for stealing and KICKED THE NEWBORN BABYS STROLLER WITH THE BABY INSIDE IT. The owner had them empty both their purses out and lo and behold found no stolen property anywhere. Background info: this friend has been around and watched my nephew since he was born, she has been in our home, gone on family vacations with us, and is the most responsible trustworthy person I know. They 100% are not a thief. The shop owners story has changed upwards of 5 times, and they switched up who was the thief as he accused them. The police arrived and took a look at the tape and one of the officers even told them they were not the ones who had stolen anything. As of today they claim one of the cheap stacking rings they were already wearing upon entering the store was the stolen property. The girls have the receipt with pictures of the rings from their online purchase of it from January. Not to mention photos of their hands during their birthday manicures in the morning proving it's their property. This whole ordeal put a huge cloud over my friends birthday and in the end she didn't even want the ring she bought anymore. The owner wouldn't take the return "for people like her", so we're suspect that there's been some profiling here (our friend presents as an Asian/white/hispanic). Idk if anyone else has had issues with this shop but the part that freaked me out the most was putting the baby in harms way to intimidate the girls. The owners of this shop are on a fast track to a harassment lawsuit from someone if they keep this up! read more

Bears was recommended by my doctor after having a not so great experience with another pharmacy. They called me the same day my RX was sent in. (The other pharmacy waited an entire week before calling me.) Bears had the Rx ready within a day! Great service picking up! Cute boutique feel! Fun jewelry, shirts and other healthy crip crap read more

BSW was sending my compound prescription to a pharmacy in Austin. Driving in Georgetown is dangerous enough so no way will I drive to Austin. I searched for a compounding pharmacy in Georgetown and found Bear Compounding Pharmacy on the square. I called the doctor and had the Rx sent to them, picked it up next day and what lovely young ladies helping me. They were very polite, understanding and knowledgeable. Thank goodness! read more

Lorin is the best! Changing pharmacies was a breeze. Getting the medication was quick & easy. The price was reasonable and the entire experience was 5 STAR. Thank you! Kind regards- Valerie Houghton read more