Very professional and knowledgeable team of veterinary care professionals. Clearly communicated…read moreoperation and after care for our dogs ACL surgery. Transparent on costs involved before procedure was performed. Highly recommend.

A few negative episodes happened in the care for our bullmastiffs lymphnode high grade MCT cancer…read moretreatment & surgery. Communication and listening to me the owner was lacking. 1st he caught an infection that delayed his surgery to remove tumor I called 3xs saying things had gotten huge and they told me to relax surgery was around the corner. I called back again and demanded to get in with his oncologist AND he had a rare infection so we had to cancel life saving surgery. It was rescheduled 3 weeks later we picked him up from surgery and was never informed about the pathology results from his surgery or how surgery went. 3 weeks later AND they told us at appt NO the dr did not get clean margins with NO explanation of what happened. But we are going to start vinblastene today it's aggressive. So weekly we got chemo 3 xs and on 18 they said it had shrunk "a bit". Next appt 2 weeks later sorry it's not working we need to stop chemo and you need to think about euthanizing him you need to let him go. WHAT? I will leave you here in the room and shut door and go get him. Cold, uncompassionate type care delivering the most incredible heartbreaking news you can hear. And why didn't they take time to explain the results of his surgery? And no call on what pathology results were I asked at his appt and ALL they said was "nope no clean margins surgery was a failure!" $4300 surgery. communications/meetings and listening to the owner are lacking on a huge scale and now our boy is going to lose his life w/o given the chance of a bit more time.

We've been with these guys for years and have always had a great experience. They are a small…read moreclinic, so they can't fit in everyone immediately, but they took our cat for an emergency during regular business hours when we called that morning. I believe it was because we were established patients. He has chronic urinary tract issues and they completely healed him with diet and medicine. If they aren't able to see your pet and there is an emergency, they refer you to BEVS in Williston. BEVS is like the ER for pets in the state.

went in young female pup with urinary infection nurse was very good made my dog feel relaxed doctor…read morewas the same way I'm sure my pup won't mind if she needs to go back. I was surprised when I received the bill I thought a little bit more than I expected but I did get excellent care for my pup

incredibly rude receptionist - would now allow us to setup an appointment. I would not advise.read more

Fortunately, our family can pay for quality veterinary care; apparently, though, IT ISN'T ACTUALLY…read morePOSSIBLE to pay for quality veterinary care if by quality one includes continuity of care and transparent discussions of testing and treatment outcomes.

I am so lucky to have found this practice. All the staff, from the front desk, to the techs, and…read morethe dock, truly care about their patients and human caregivers. I was a bit skeptical about off hours access, but when I did need to use after hours assistance, they were there for me. These doctors listen.

Discriminated against for being queer and new to the area. I'm a nurse new to the area was turned…read moreaway and told to find a new Vet, told they won't see my cat. Stay safe and stay away from this place!!! I Just moved to the area, saw a female Vet during the summer who was rude and condescending towards me about my cat, clearly discriminating against me for being queer, and for bringing him to in, he's 12, has feline HIV, so when something goes on I don't hesitate to have him seen. I wrote a review about it at the time and didn't think much of it. As someone who works in healthcare, as a nurse taking care of humans, generally speaking we aren't allowed to be rude to people when they seek medical care. Afterwards, I didn't establish care anywhere else for him and woke up today with green discharge coming from his eye, made an appointment because I don't know where else to go. I got a very strange return call from a Vet tech who told me in a very cryptic and round about way, that the Doctors don't want me to come to the clinic and for me to find a new a Vet. So I guess now we aren't allowed to stand up for ourselves and call people out for poor behavior and discrimination? Shouldn't have even thought about coming back to this place to begin with but you all can do better. If you are new to the area, and queer, they will discriminate against you and refuse your business. run! Run! Run! Also I was charged A LOT of money for the initial visit to begin with. Run!

When my veterinarian closed her practice in 2020, I needed a new veterinarian and have been very…read morepleased with the care and attention my cats receive from all the vets and vet techs at Waterbury Veterinary Clinic. I feel they go above and beyond to do post visit follow ups, really take the time to listen to your concerns and to answer all questions. My main vet is Dr. Miranda and she is just wonderful. I have a special needs cat and Dr. Miranda always takes the extra time with her as needed, to ensure we have her on the right wellness plan. When my parents were staying me long term and their boys got sick, the hospital allowed them to become patients and they took really good care of them. Dr Farrell was helpful when my mom's one cat needed more urgent care. I have met Dr. Crawford and she is also a delight. This entire team is so compassionate and caring; I feel fortunate that this practice is so close to my home.

Have been taking our old guy here for a while now- can't say enough about the quality of care. They…read moreare wonderful. We feel fortunate to have found them.

Dr Brennan or LVV'S is excellent ! She is knowledgeable and kind to our dogs. She answers our…read morequestions and follows up with in depth emails following the visit. We highly recommend the LVV'S and Dr. Brennan.

I walked in and was told my cost would be $300. When I went to check out it was over $500! No…read moreupdate or communication during the 10 minutes with a Vet. DO NOT GO HERE. Im from out of town and they will rip you off. STAY AWAY!!! They did nothing.

I first went to their clinic two months ago when it became a hardship to take my dog to his last…read morevet due to transportation issues. I don't drive. My dog is a guide dog and I'm blind. He received an exam and all of his booster shots and when I asked for a prescription for his flea and tick and heart worm meds, the vet was resistant to allowing me to fill it at the pharmacy I had been doing business with before. She insisted I try a different med stating it would do the same thing, and be much cheaper at her pharmacy. I agree to try it and she gave me a free sample that he would try in December (this month). He hated it and this chewable medication was as hard as concrete. I called the office to request prescriptions for the meds he'd had been on, and was met with resistance because I was going to have them filled at Chewy's pharmacy. the difference between the vets pharmacy and Chewy was $125.00. when I spoke with Chewy, they told me that Essex Vet refuses to work with them as far as confirming prescriptions is concerned, and I would have to send in the prescriptions myself. Essex vet refused to send me the prescriptions stating that it was against corporate policy to do so, and if I wanted them I would have to pick them up in person. Did I mention that I'm blind? Sometimes it can take a week or longer to get rides. I did finally got them and sent it in by mail to Chewy. I meanwhile called Essex Vets corporate office, and the person who called me back assured me that there is no policy against sending prescriptions to customers. By the way they are owned by Blue River. The corporate person I spoke to asked if I minded if she spoke with the vet about my complaint and I said that would be fine, and maybe it would improve the level of service provided. I never heard back from either one of them. I got the prescriptions from Chewy without any problem, at a much better price, and in time to continue his meds without interruption. The only hitch was that Essex Vet only wrote it for six months, not the usual year that vets normally do. so I will have to pay for another vet visit from someone else in six months to get his meds prescribed again. I'm 76 years old, had dogs most of my life, and have never run into this kind of treatment from any of my dog's vets. I've since spoken to other vets who have assured me that they do business in a very different way and would be happy to have my dog as a patient. To describe what this vet did as petty and unprofessional is an understatement.

I definitely recommend Essex Vet for any animal medical care you might need, especially exotic pet…read morecare. I've been going here for my rats for a few months now, and they've always been kind and considerate no matter what's going on. They're also extremely knowledgeable about the care of specific animals under the small pets category, not just "pocket pets" as a general category. It's clear that they see many exotics regularly and don't treat all small pets like the same animal. They even offered nebulizing for my pet rat that had a URI, and seemed very familiar with treating this common issue in rats. Though no vet care is cheap, I always feel like I'm getting my money's worth here; I've seen multiple exotic vets at Essex (at least 4?) and they're all top notch, I feel comfortable with all of them. Essex Vet has also been able to get me in on short notice before, which while not expected, is always a nice bonus. They've also got a text line that can be used to check in post-op, ask questions, or schedule appointments which is incredibly helpful. I've had to get two of my pets put to sleep, and I'm glad that I was able to do it here. Everyone was extremely kind and considerate. The vet who had seen one of my boys previously (for the issue I put him to sleep for) even came in to validate my decision to let him go, which was really comforting and a huge relief to me. The staff at Essex Vet are very qualified and I'm happy to trust them with my pets' care. In addition to their knowledge, they're able to provide flexible appointment scheduling and a warm environment. I'd definitely recommend anyone, especially those with exotic pets, to go here for their pets' care.

Front desk is awesome. So helpful and knowledgeable. The Drs are very compassionate and patient…read more Thank you.

Stowe is my regular vet clinic and so far I am very happy with them. Highly competent and…read moreknowledgeable, plus just nice guys who really care. Gregg correctly diagnosed my dog, who sadly had chronic renal failure. Megan at the front desk is great, and my new puppy loves her. I give Stowe Vet my top recommendation because they are professional, care about the animal, and know what they are doing.