The service here is awesome! They are so efficient and qualified for vehicle repairs and do them in…read moresuch a timely manner. I will continue to have them maintain my vehicles due to their trustworthiness also. Patricia G.

Just high quality service! From bumper to tail pipe they have handled everything on our cars and…read moretrucks over the years. From gas to diesel just great work.

I was trying to fish Bear Creek and on the way back I took the wrong path and ended up getting my…read moretruck high centered. Was completely my fault and I couldn't get it out so I called Big Bear off-road recovery and they were out and under an hour, he was able to get me unstuck and get me back on the road very quickly. Definitely recommend him if you're in a jam!

While visiting Big Bear a few weeks back, I had a cabin that had a pretty steep driveway, and was…read morewondering if someone could deliver chains.. I read about this guy through Yelp and most of the reviews seem positive so I thought let me give them a call and see how this goes, well, that's about as far as it got. I made three phone calls to the guy and never got a response. No one answered and nobody called back. I know he offers in recovery service but if I was really in a bind, I would've been really stuck because nobody even returned my phone call after I left a message, I can't recommend the service because I never got to use it.

After calling a few spots for roadside assistance all around the SB National Forest area and not…read morefinding many available or reasonable spots for service I gave this gentleman a call quoting on a flat tire replacement and possible towing since I thought something had broken; he gave me an ETA of more or less 2 hours, (I was at Lake Silverwood), he was quick to come in 1:45 minutes and attentive as soon as he arrived, he got the replacement done in less than 20 minutes and he also helped me realize my battery had died after we accidentally left a light in, thankfully we did not need a tow back to the lake which he was always transparent about. With all this being said I can assure you you're in the best hands with this gentleman. PSA beware of off road trails and don't hesitate to call for help once it's too late to turn around from a sketchy trail

From the owner: We'll get you out! If you're stuck and need rescue or if you're wanting to continue your 4x4…read moreadventure but have something broken, we'll go out there and get it fixed (includ. welding and/or fabrication). We're on call 24/7 and go farther than the beautiful San Bernardino Mountains:)

On time. Focused and efficient. Very nice. A bit of a hefty mark up on the tire prices but we…read moredidn't have options.

From the owner: At Mobile Roadside Tire Assistance, we understand that car troubles can happen at any time. That’s…read morewhy we’re available 24/7 to ensure you’re never left stranded. Our expert team specializes in tire repair and replacement, offering a wide selection of both new and used tires to suit any vehicle. But that’s not all – our fully equipped mobile units also provide fuel delivery and battery jump-start services, making us your all-in-one roadside assistance provider. Whether you’re dealing with a flat tire, running out of fuel, or need a battery boost, we’re just a call away, ready to get you back on the road quickly and safely. Choose us for convenient, reliable service that brings the tire shop to you, anytime, anywhere!

I had a tire pressure sensor come on our car while here. I tried putting air in the tire at 7/11…read moreand it did nothing other than take my three dollars. My wife saw this place on Yelp so I drove our car there. The shop is small and easy to drive past if you aren't paying attention. I walked inside and the owner/ manager was on the phone with someone. He advised me to wait and I did. He told me his tire guy was at lunch, but I could pull the car to the bay and was welcome to use his air. I used their air with the pressure gauge and my tire filled up. He told me if you use 7/11 it will just drain air from your tires. He didn't charge me anything and I was so grateful. Someone could have easily taken advantage of me, especially being from out of state. Based on his honesty and integrity I would highly recommend this place.

DO NOT GO HERE! They will take your money for diagnostic, and then parts you don't need. Then they…read morewill tell you they can't fix your car, "you have take it to the dealership for that." and "we can't do this, take it to a tire shop for that." and still want to charge you $550 even though they didn't fix anything, can't fix anything they can diagnose. Then when you complain they will tell you "Talk to the boss on Monday", hang up on you, and hold your car for ransom.

I appreciate West Tow timely service. The first tow company…read moreI called price was high, I did a quick price check second call was West Tow the service price was reasonable for a mile tow thank you West Tow :) I ask for a Hemet to Hemet tow. West Tow delivered. Note to any customer tips when any company saves your packet ( this still bets the competition).

PROMPT, PROFESSIONAL & COMPASSIONATE. i love those things!! Thank you and may God bless you both…read moreGene and Julie !!)) #allstars

I just had a great experience at Phil's Automotive. My girlfriend and I moved to Big Bear Lake…read morealmost 3 years ago, and Phil's has been working on our three vehicles anytime we've needed repairs. Recently, a check engine light came on in one of our cars. I took it to AutoZone to have a diagnostic check run. They said I needed a new alternator and a few other parts serviced or replaced. I took it to Phil's. They thoroughly checked the car and ran their own diagnostics, and it turns out it wasn't the alternator. This isn't a ridicule ​or slam of the folks at AutoZone. It's just a vote of ​confidence and appreciation, knowing that there's an honest mechanic here in Big Bear Lake; they could've easily taken advantage of us. Needless to say, ​the crew ​at Phil's will be servicing our cars as long as we live in the BBL --

Needed a quick plug after picking up a nail in our tire. The…read moreservice was quick and professional. The price was more than reasonable. We were able to finish our stay and drive home with peace of mind. Thanks!

Unfortunately, we ran into trouble tonight -- our car broke down in the mountains. We called around…read moreto several towing services in the area, but since it was Sunday, many didn't answer or quoted us ridiculously high prices, even though we only needed to go about 12 miles. Thankfully, a wonderful woman picked up our call, quoted us a very fair $200, and had a tow truck at our location within 30 minutes. From start to finish, the whole process took about an hour and a half -- super fast and very organized. Huge thanks for such quick and reliable service. They truly turned a stressful evening into a smooth experience. Highly recommend!

I have to say how impressed I am with this towing service!…read moreWe have all been there, we get a flat tire, and in the midst of trying to call a tire shop on a Saturday morning that carries the very specific tires that my car requires, and has the ability to install them plus trying to find a tow truck at the same time to get my car can be tricky! Valadez Towing called me back in less than five minutes and was able to arrange a time to pick up my car which leaves plenty of time to get it to the tire shop for the one installation appointment they have left today. And the prices are so fair and reasonable! I had other companies calling me an hour or hour and a half later, and wanting to charge crazy prices for a tow that's a little less than 5 miles. Not to mention, Melissa, provided excellent service, communicates well, and gave me a nice narrow window time of when to expect the driver! AAA couldn't even guarantee me what time they could get to my car, and the other places that called me back either sounded super shady and could barely speak, or wanted to charge ridiculous prices . So glad I found Melissa , Jose and the Valadez towing company!