Quick, knowledge and professional service. Cristian changed ou9t my battery. He is very pleasant…read more Explained everything in layman's terms.

All Customers, please be aware of doing any business with Palms 2 Pines Towing. They are…read moreresponsible for breaking a tie rod on my vehicle. I had to pay out of pocket 456.00 for parts and labor to repair my vehicle. Spoke to the Manager/Owner(Brian) he refused to reimburse me for the damages done. Really disappointed with this company, they take no accountability for mistakes and damages occurred. No matter if Customer has actual physical proof such as photos and invoices for out pocket expenses. Palms 2 Pines very good at covering mistakes with poor excuses, instead responsibility for horrible workmanship made by employees...

I called the Auto Club for towing and they called Plaza Towing -…read more it was later in the afternoon and so I really appreciated it that they were able to come out to take our car over to Jessup Auto Plaza in Cathedral City (from Palm Desert) and get there before 6. Daniel was the driver and he was very nice and demonstrated experience, know-how and courtesy. Thank you, Plaza Towing, for having great people - I should say, including the nice young lady who called us on the phone to let us know the driver was on his way - she was very polite and demonstrated great customer service aptitude, because I was all nervolated and worried about getting the car on the way. Thank you, Plaza Towing!

I had broke down at the casino and they came out right away gave me a jump. It all worked out very…read moresmoothly and efficiently

I would highly recommend this company and Armando picked me up, collected my stranded car and was…read morebeyond helpful in getting to tire shop and assisting. Beyond pleased, not that I want to call again, but if ever needed I would only call R&R and hope to get Armando again.

Awesome tow company if you are ever in need. Do t hesitate to call R and R. Fair pricing and great…read morestaff

Very fast response time and reasonable pricing for being on Hwy 74. Great service and I recommend…read morethem if you're stranded. They have a nice flatbed and very clean inside. Thank you for great service!

Dispatch was terrible. The truck arrived over an hour later than the already long 1.5-hour promised…read morewindow. On top of that, they tack on a so-called "convenience fee"--which feels more like a penalty for not carrying cash during an emergency. The staff were unnecessarily aggressive about collecting personal information that wasn't relevant to the service. Their tone and approach added to the frustration. In addition to the $6/mile charge, there are surprise add-ons like a "hook-up fee." How else would they tow the car if not by hooking it up? These charges feel like nickel-and-diming during a stressful situation. And if you don't have a wad of hundreds in cash because of your poor preparation, I'm not anticipating a car breakdown you get to pay a "convenience fee" of 35$ for using a credit card. Overall, the experience was late, overpriced, pushy, with worrisome collection even demanding of your personal information. (Beware and be vigilant) and to deal with an unpleasant attitude in the process. Woolf have been cheaper and faster to get a friend to rent a U-Haul trailer and pull you to the shop

My son had his vehicle towed as an abandoned vehicle, I spoke to Veronica and she did everything…read moreshe could to help us out. Even called a driver who was off for the day, Alberto, who helped us tremendously. Although the experience of having it towed was not positive, it makes the experience much better when the staff go our of their way to help. We couldn't have ended up at a better tow yard had we selected one ourselves. No one wants to have their car towed by law enforcement, but if it does happen, hope you can find it at TNV Towing. Veronica and Alberto, I can't thank you enough.

Nice and honest people quick response took care of us verified before letting us enter Vehicle…read more Very helpful and informative

Southwest Towing was around when all the other guys weren't. This is a highly professional company…read morewith many many years in this valley. I would call them before anyone I did business with here in the Coachella Valley.

They towed my car and charged me $600, less than 10 minutes drive. I would never recommend their…read moreservice.

Waited for 2 hours for someone to open the gate at their Indio lot. Kept saying I'm on my way!!!…read moreGet better customer service! After calling 2days ahead of time, still charged for lien paperwork. Obviously office needs to give better information to customers please screen the calls before and after arranging a pick up and communicate effectively !!!! Or they will leave you waiting so they can bill for unnecessary paperwork!!! Reporting to BBB

They are charging $600 for same area towing without letting us know they towed the car from our lot…read moreas parked in wrong spot by mistake

Excellent service and pricing---fast and courteous. Alex is very nice…read more Muchas Gracias

So great to find a local tow truck company that's fast, reliable, and trustworthy. Alex is a great…read morecommunicator, showed up exactly when he said, and went above and beyond to take care of my car. Two thumbs up!