Justin, i would like to extend nothing but kudos to you and your body shop staff. Outstanding…read morerepair and paint work on the specified areas of damage. I'm very happy with the final product. Addionally, I appreciate that your staff stayed psst closing to allow me time to look at the repair job before paying the bill. I salute you, Will and the body shop staff for outstanding service and professionalism. I am certainly spreading the word to others in my neighborhood, my friends and family. Well done!!

Very happy to have found them on our travels. Friendly, accommodating, and honest. Highly…read morerecommend them.

I cannot review the quality of Collision Pros workmanship because they did not work on my vehicle…read more They outsourced the job to a shop in Ruidoso, NM, Sierra Blanca Collision. They sent my vehicle there without my knowledge. Sierra Blanca Collision did a great job. I would rate Collision Pros based on communication and customer service as terrible. They may also own Sierra Blanca Collision but there is a big difference between the people and customer service. Take my advice, avoid Collision Pros at all costs and go straight to Sierra Blanca Collision. Ask for Nick. If you want your vehicle to stay in town, chose any other business. Collision Pros is dishonest.

Wish I could rate them zero stars for all I've had to endure. I wouldn't recommend anyone to take…read moretheir vehicle there EVER! I have never been treated so poorly my entire life. I was hung up on by Victor not once, but 3 times, a paying customer and he, a manager was so irate, dismissive, spoke over me and hung up 3 times. I was lied to on multiple occasions about my car being ready to go, then day of, they were still waiting on this, or something else, or alignment. This went on for months. Then I get ahold of Sergio the owner so I can let him know how poorly his "manager" spoke to me and he basically said he already spoke to 3 people in the office about me, so are they lying or am I. I told him I never even spoke to Vincent on the phone so how can he say how I was on the phone, and the front desk girl Lita, only spoke to me after I was hung up on and treated so badly by Victor and asked to speak to a manager. Its not even the fact that it's been forever, and it has, but I was lied to and treated worse than I've ever been treated IN MY LIFE! They have a huge sign when you walk in the door about how they treat and value their customers yet I experienced the exact opposite. By the way, meant to ask Sergio if all the bad reviews on here and on yelp are lying or are they? The reviews speak for themselves. Do NOT recommend! They repeatedly told me my car was done only to tell me the day of pick up that it wasn't. Just got off the phone with my progressive rep asking me how the repairs went and I said as if it could get any worse, it's still not done and she had just spoke to them and they said repairs are done and vehicle was picked up. I've attached pics of how my car was when I went to pick it up. This is soooo unacceptable! Who does this and leaves customers cars like this and has the audacity to treat their paying customers so so poorly. Yelp reviews are terrible as well.

I went to get my car repaired at Quality Paint & Body after someone rear ended me. I worked with…read morethe owner he explained every step and made everything so easy. The Body work and Paint look impeccable thank you guys for the hard work!!

I received excellent service today at Quality Paint and Body! They were super friendly and helpful!…read moreI appreciate you taking the time to check into all possibilities before having me spend money! I will most definitely be back if my issue isn't resolved after recalibrating my pre-collision sensor! Thanks again!

I own a 2020 vehicle and someone damaged my vehicle. My insurance covered it as I had full…read morecoverage. I called three different shops in Alamogordo Body Masters quote was not the cheapest however Johnny sounded on top of it. I was quoted 4 days work on a job that was quoted a day and a half work so insurance covered a rental and the cost of repairs and decided to go with Body Masters. The job took longer than quoted so I extended the rental car three more days. Upon going to retrieve my vehicle the owner Johnny said it was going to be $750.00 more than he had quoted. I replied then let's call the insurance company and he says well it's okay I will eat the extra costs. This made me quite suspicious and as time went on the side view mirror they replaced became bleached a completely different color as you can see in the photo. Unhappy however untrusting a business that wants to up charge you upon pickup I decided to live with the unpleasant reminder of a poor job than go back and barter with someone over work not being done right. Recently on social media asked whom they would use and of course I retorted any except Body Masters. To that I got horrible back lash from ex employees as well as present ones of how I am a liar and my photo is bogus. Well after all of this and now knowing how attacking the employees can be in the defense of this company has urged me to post my experience now. I would have just moved on however the ridicule and badgering by former and current employees leave me no choice to post the truth about your company as a whole. I will live with the below standard work you have done as I don't feel comfortable to put my vehicle in your care considering the back lash I received when trying to explain what happened. You might try first working with your team of employees on how to show customer service and how to handle complaints if you wish to go forth successfully. Not impressed will never be back living and driving your work and experience every day. Now why am I posting so far down the road harassment and bullying from your employees shameful just shameful

I went to Body Masters today, my first time. I parked my vehicle in their parking lot.I went into…read moretheir office. There was a male seated behind a computer at the desk in a room at the very back of the office. I explained I needed a body work repair on my vehicle. He wanted to see photos I had taken and uploaded to my insurance. I had difficulty pulling those up. He then suggested I go out and take more pictures on the parking lot there at Body Masters and then bring them back in to him. I am 70. I have had knee surgery. It's painful right now to walk. I thanked him for his time, and apologized for disturbing him. I walked out. Oh, by the way, if you want to buy tall, skinny metal cups with sports logos and whatnot on them, he makes those. They are lined up across the entire front of his desk like a little wall. Good luck to you if you go to the business. I wish I could give zero stars as I got zero service.

I recommend body masters. They are all very professional and precise in what they do. Only place I…read morewill be bringing my car and future cars for now on. They are affordable and honest with pricing. They did an excellent job on my Taurus. I have put some before and after pictures to show they're great work.

After them having my car for a total of 8 weeks I eventually got it back with part of the work…read moredone. I am very displeased. They did not do everything I requested, the paint where they did paint is cracking, and I was WAY overcharged for their "service". I will never be going back. Do not waste your time or money with them.

Took my silverado 1500 in after an accident and Gabriel was quick to give me a quote and order the…read moreparts needed for the truck. Highly recommend this place if you are in need of repairs quick. The whole job took them less than a week to finish and my truck was like new again. Hopefully i'm never in need of these services again but if I am I know to hit up Gabriel.

I took my car in to get a quarter sized dent fixed and the scratches around the dent repaired also…read more After getting a quote of how much it would be to repair I was able to take my vehicle in the next day. I don't know if such fast service was luck or a regular occurrence but either way I'll take it. When I picked up my vehicle the dent and scratches were repaired with zero issue.

Like a moron I got stuck in the snow at the end of a rental driveway. I called my roadside…read moreassistance and Walker Wrecking was dispatched. It took less than an hour for the driver, Teddie, to show up. He was friendly and professional. He was easily able to free my vehicle and we were both on our way. Outstanding service

Had used them several times before and the always seems reasonable in their pricing. Well not…read moretoday. They charged me $150 to tow my vehicle approx 13 miles. Will never use them again.