If I could rate this facility higher than five stars I would…read more I have been working on cars for 50 years now and for the first 20 years I would not let anyone else even check my oil let alone work on my car. Due to a break down along the highway between Albuquerque and Alamogordo we made it into town with a bad wheel bearing. This was on April 27, 2017. The shop was very busy but Xavier gave us priority to get our car fixed since we were traveling through. His mechanic was very knowledgeable and did not try to sell us on anything that we did not actually need. As a contractor I have run my business very much the way Xavier runs his and I appreciate his service. If I were in that area ever again whether it was an emergency repair or not I would not take my car anywhere else. I wish I could get him to move his business to Salem Oregon so I could continue to use his services.

Needed front brakes, rear shocks and a coolant flush. Alamo Auto charged $151.15 each for KYB…read moreExcel-G shocks, part # 3430055. That was for the part only; labor was an additional $203.63. I could find these shocks online new for $50-60, so what, a 150% upcharge? C'mon, Alamo Auto. You can do better than overcharging on parts.

My experience with SH Automotive has been incredible. The long process to fix my 280SLK has been a…read moreturbulent ride. When I took "her" in, WE thought it would be a relatively quick turnaround. For several months, Jimmy and his Crew worked tirelessly to get "Her" fixed. The genuine care, professionalism is unmatched. I have never experienced a repair place that has gone to this extent to make sure that every step was explained, every issue that was found, was completely addressed. Down to the bill, I was given the opportunity to ask questions. My car has never driven better since I bought her, thanks to Jimmy and his whole Crew. I will recommend SH automotive to Anyone!! Thank you, Jimmy and the Crew, for getting "her" back up and running like a dream

My husband and I are selective when it comes to choosing a business to care for our vehicles. Jimmy…read moreand his staff are top notch. From routine care, to establishing relationships in the local community to hand off your vehicle for finishing touches, they do it all. Most recently we unintentionally ordered the wrong part ourselves and provided it to his team as part of our requested repair. His team worked behind the scenes and were able to get the job done. Wish we could bring them with us to our next duty assignment. Thanks to you and your team for all you do!

Justin, i would like to extend nothing but kudos to you and your body shop staff. Outstanding…read morerepair and paint work on the specified areas of damage. I'm very happy with the final product. Addionally, I appreciate that your staff stayed psst closing to allow me time to look at the repair job before paying the bill. I salute you, Will and the body shop staff for outstanding service and professionalism. I am certainly spreading the word to others in my neighborhood, my friends and family. Well done!!

Very happy to have found them on our travels. Friendly, accommodating, and honest. Highly…read morerecommend them.

When I moved to town 13 years ago, this was the place that I used for oil changes. Then for…read morewhatever reason, I don't remember, I started using a certain regional chain tire store on White Sands that shall remain nameless. I used them for a number of years until they did one screwup too many, and this one endangered my car's transmission, so that was it for them. The fact that I received no apology or remuneration didn't help. I returned to Southrock, and I wish I'd never left. These guys are great. They're open six days a week - Saturday until noon and closed Sunday, so it's easy for me to get oil changes. I've never had a problem or a significant delay getting a service done, it's usually been drive right up to the entrance and they take my car right away. I've had to wait at The Other Place for upwards of 3-4 hours for an oil change, I can't imagine how many hours I would have saved over the years if I'd continued coming here. Most recently they changed my headlight bulbs for the cost of the bulbs! These guys are, in my book, simply the best. Very professional, and I plan on using them if I ever need engine work. Sadly, I drive late model Subarus, and they don't need a lot of work done on them. But if they do, I'll bring 'em to Southrock. Definitely recommended.

From the owner: We do change oil six days a week, we also do brake's, tune-ups, computer diagnostics, timing belts,…read moreengine and transmission work, no job too small or too big

Just brought my Ford Edge in to get some servicing done and couldn't be more happier. Dropped it…read moreoff and was given a ride home and a few hours later it was ready. Vehicle is running great. I have never been disappointed with their work. Alan and his crew does a great job, thanks guys.

Consistently top notch service. Probably the best in Alamogordo, although I don't go anywhere else.read more

Excellent mechanics. Saved my otherwise very good 10 year old S10 and walked me through the…read moreproblems without condescending or disregarding my concerns about repair/rebuild and price. They had a conversation with me about pros and cons of rebuild vs new tranny and showed me old parts next to new with explanation of damage. I was relieved and confident. Went on test drive with mechanic before and after. I have put 5000 on truck since and it runs like a dream. You can trust these guys, they are honest, intelligent and go the extra mile. They know it is a tough decision to spend this kind of money and take the time to help make the decision wisely without being pushy or slick. Skilled AND thoughtful mechanics. And comes with a 1 year guarantee. I am very pleased with my choice to go with these guys after getting another estimate. They are fast too! Three days! AND they picked up the truck from a distance. Thank you, Guy's Transmission.

Excellent customer care, Jeff and John are both above reproach when dealing with customer tire…read moreneeds, be it flat repair or complete vehicle tire replacement. I needed to replace a complete set of tires on a vehicle; Jeff handled the transaction; all aspects were in a professional and timely manner; the price was well in my budget and received a gift card from Michelin. Jeff is a man of few words, however his course of action(s) pertaining to my situation speaks in volumes. Alamo tire and its staff are the epitome of what other businesses should strive for.

GREAT service and pricing!! The best in town! I use these guys for my tractor, trailers and vehicle…read moretires. They do it all.

The workers here are so nice and helpful. We are visitors to NM and had a flat tire on our rental…read morevehicle. We came to Big O Tires to get it patch. They patched it up, put the tire back in and didn't charge us for all the service. They even offered us cold water while we waited. Thank you fellas for your great hospitality!

Manager refused to give me the veteran's discount offered by Big O company and cost me an extra $70…read moreon the bill. Do not go here. The new manager is unknowledgeable and uncooperative.

I really love the professionalism and courtesy of these guys they are effecient and explain…read moreeverything to me as I really need it thanks!!!

I came here for an emergency diagnostic after I went to Valvoline for an oil change and they…read morediscovered my oil was all over the engine and told me to get it looked at immediately, the team here at Master Tune checked my car out right away and made sure I understood exactly what was wrong. My oil cooler had broken, and they were able to get me in the next week to get it fixed and charged me what I believe was a fair price! They treated me well and I'd recommend them.

First of all my car is old 2005. Parts wear out. Repairs are needed. I love the gals at the front…read moredesk. The mechanics are awesome. I damaged my radiator somehow, plus the A/C was out. I didn't have an appointment with them yet they scheduled me in. Josh saw me walking home and offered me a ride. In this heat, it was greatly appreciated. They found the problems and had my car back to me in 3 business days. I haven't had air conditioning in 3 years. I am ecstatic! When they called to say the car was fixed, I said I would be right there. No ma'am we are bring your car to you. I am so grateful. Thank you, Josh, and your staff. It's like having a new car!

Showed up to pickup my vehicle! Parts weren't put together, car fully dead, can you guys believe…read morethey broke something with my seats to get into my trunk..... I asked the " owner " of the shop why isn't everything like I had it???" she gets an attitude.... I do not recommend this shop! I also came to them with a problem of one thing, they call saying it more than one thing! when I went to another shop to confirm and they told me everything was fine! I told her I will be giving one start she said she doesn't care WHAT A DISGUSTING ATTITUDE! I DO NOT RECOMMEND MY CAR HAS MORE TROUBLE THEN WHEN I GAVE IT TO THEM! COMMUNICATION IS BAD! UNNECESSARY CAR WORKING(MORE LIKE EXPERIMENTING) !!! I HOPE THIS HELPS ANYONE! I DO NOT RECOMMEND