I worked with Scott 3 years ago to purchase a home in the area. He was very responsive throughout…read morethe process (much appreciated during the pandemic) and generous with his insight. I'm currently working with him again for investment property. I would recommend him to anyone looking for assistance, leads, and even to gauge whether real estate is right for them.

We just recently bought a home and have only great things to say about Scott and our experience. He…read morewas so responsive and available even given our challenging availability as we navigated moving long distance. He helped make this process as seamless as possible and would recommend him to anyone in the market for a home.

Welcome Home has managed many of my rental properties for several years and its extraordinary team…read moreleader and real estate broker, Erika Lamb, has helped me buy and sell homes as well. I could not be more satisfied with the company's services. What makes Welcome Home an exceptional property management company--and Erika a superlative broker--cannot be stated in a few words, so please bear with me. For starters, I've never known anyone to spend as much time keeping herself apprised of trends and laws that pertain to property management and the real estate market as Erika. She is forever surprising me with her knowledge of the legal rights of tenants, landlords and homeowners associations, which has saved me many headaches and a great deal of money. Likewise, Erika's bottomless knowledge of Reno's best painters, locksmiths, handymen, landscapers, electricians, plumbers, roofers, and other specialists has ensured that work performed on my properties was done right the first time, which has kept my costs down. Erika's certifications, lofty positions, and awards, which can be found on the "About Us" page, impressive as they are don't do her justice. They don't tell you, for example, that Erika is brilliant when it comes to telling you which tiles, paints, LVP flooring, light fixtures, carpeting, backsplashes, sinks, etc., should go into a new or remodeled home to meet the tastes and expectations of tenants as well as buyers. Based on her advice in these areas I was able to obtain a record-setting sales price for a condo I sold in a huge complex near Midtown (more on her strengths as a broker later). Because of that experience and others, I'm eager to get her design advice on a 4-bedroom house that will be my first rental property in Verdi when construction of it is completed in several months. I could write a short book on all of the ways Erika has helped me with my rental properties--and how she'd likely help you if you chose Welcome Home to manage your rentals. But I'll move on because Welcome Home is more than Erika. The company consists of an excellent staff that calls upon excellent independent contractors as the need arises. For instance, the importance of an expertly crafted lease cannot be overstated, and I'm thrilled to report that Welcome Home works with one of Reno's top lawyers to keep its leases in line with current laws and to protect its clients from new laws that favor tenants. Put another way, Welcome Home has got your back on legal matters. A great lease, as some of you no doubt know, can protect a landlord in 1,001 ways, so to speak, and Welcome Home's lease is decisively the best I've ever seen. I have inspected the work of every member of the Welcome Home team, including its contractors, and have been impressed by all of them. Whether it's the team member who scrutinizes lease applicants and puts excellent tenants in my properties, or the team member who inspects and videotapes the condition of my properties before and after a tenancy to ensure that I'm not charged for tenant-caused damage, or the team member who smartly responds to a tenant request for a repair, or the photographer and the Photoshop masters who make my properties look gorgeous online (and generate above-market rents), there isn't a single person at Welcome Home or among its contractors that I don't hold in high regard. On a personal note, Welcome Home gives me peace of mind that when I pass on, my wife won't be burdened with all of the work and hard decisions that our rental properties require. Welcome Home will continue to manage them, even to the extent of providing my wife with annual tax statements she will only need to mail to our accountant. Preparing such statements is something Welcome Home does for us now. It's included in their host of property management services. How wonderful is that! Welcome Home is not the first property management company that I've hired in Reno, but it will certainly be the last. I cannot imagine how a property manager could improve upon the services offered by Welcome Home, and I'm a ridiculously finicky person. Back to Erika Lamb as a real estate broker. I've been very fortunate. I've owned real estate in Panama, Costa Rica, Pasadena, Altadena, South Pasadena, San Francisco and Reno. In Reno, I've owned no fewer than a dozen houses, townhomes and condos. Before listing a property in each of the above-mentioned markets I spent many hours identifying some of their best real estate agents and/or brokers and I'd give none of them a grade below B+ in hindsight. That said, Erika stands head and shoulders above the rest as representative for the buyer or the seller. I'd love to include the many examples of why I think so highly of Erika as a broker--and I had written the examples--but to my dismay I just now discovered that Yelp limits the length of reviews posted here and I exceeded the limit by about 900 words. You may find the rest of my testimonial at Welcome Home's website.

Avoid This Property Management Company - Dishonest and Aggressive…read moreI would strongly advise against renting from this property management company. Our experience was incredibly frustrating and ultimately felt like we were being taken advantage of. We were charged $250 for a pipe repair without ever being contacted, consulted, or quoted for the work. When we tried to schedule a meeting to discuss the charge, they refused to meet, ignored our calls, and eventually threatened us with eviction unless we paid. We were forced to pay for something we had no opportunity to approve or dispute. When we moved out, we gave more than 30 days' notice, professionally cleaned the carpets and the home, and even touched up the walls. Despite this, they withheld $2,100 of our security deposit. Their breakdown included: * $300 for drywall repair (not previously mentioned or shown to us) * $1,100 for painting the entire house (even though we left it in great condition) * A charge to replace a lightbulb they falsely claimed was out * $260 for cleaning (even though we had the home professionally cleaned) Throughout the process, this company was unresponsive, evasive, and became aggressive when we questioned the charges. It was clear they had no intention of communicating fairly or ethically. They do not treat tenants with respect and seem to rely on intimidation and avoidance to force compliance. This company took advantage of us and treated us dishonestly. Renters, beware--they will take your money and ignore your concerns.

We had a really good experience working with Jack Coate. Jack is definitely more of a hands-off…read morereal estate agent, which initially took me a little while to get used to. He never pressured us, wasn't constantly calling or bothering us, and didn't rush us into signing paperwork. At times he was so relaxed about everything that I wasn't even sure how badly he wanted us as clients! When we first met, though, Jack came very prepared and gave us a great presentation and booklet explaining the process. When it came time to list our house, the listing and photography were done very well. Our biggest challenge was that the market simply wasn't producing many showings. I'm pretty proactive, so I decided I wanted to get aggressive with the price rather than sit around waiting. Jack was completely supportive of that strategy and, more importantly, was willing to be flexible and work with us to make sure we retained as much of our equity as possible. That's ultimately where I really appreciated Jack's style. He didn't fight us for control of the process or try to convince us that he knew better just because he was the agent. He listened to what we wanted, gave us room to make decisions, and supported us when we wanted to move aggressively. Looking back, what initially felt a little hands-off actually had some significant advantages. Jack wasn't pushy, didn't make the process about himself, and was willing to adapt to how we wanted to sell our home. If you're someone who wants an agent who gives you space, listens to you, and is flexible when circumstances change, Jack is a great person to work with. Five stars from us.

We interviewed a several realtors as part of our due diligence, but the moment we met Jack Cote, we…read moreknew we had found the right fit. We signed with him that same day, and it was one of the best decisions we made. Jack sold our home in just two days--and for over asking. From start to finish, he went above and beyond. Without us asking, he surprised us by dropping off 40 boxes, tape, and bubble wrap on our front porch that very night. We have to give a lot of the credit to Jack's top flight photography and drone team. They were outstanding and very instrumental in getting the number of eyeballs on our listing. We truly could not have asked for a better experience especially during such a stressful time for us. Jack made the whole process feel seamless, and we are incredibly grateful for his dedication and professionalism. We highly recommend Jack

Chris and Renee was recommended by one of our good friends. We were very happy we gave hime a call…read morewhen we were ready to find a home in South Reno. Chris helped and guided us through our home buying process. His is very responsive and knowledgeable in the area. His knowledge and patience made the whole process very smooth and efficient. He would point out some of the things we had missed during home viewing and also gave good advice for things to consider for our best interest. His thoughtful gift on the closing day was a cheery on top and made us very welcomed at our new home. We 100% recommend to contact him if you are in the market to sell or buy! Thank you, Chris!!

One the best realtor "duo's" out there - deep knowledge of the market and sound advice throughout…read morethe process plus going above and beyond every step of the way. My wife and I found our dream home in a single weekend much thanks to the efforts of Chris and Renee and they skillfully negotiated an amazing deal and closed within a month all while we were mostly remote and out of state. Kudo's to this amazing couple and team - highly recommended!

Amanda and Scott were fantastic to work with. They clearly explained the selling process, provided…read moreexcellent staging advice, kept everything on track, and sold our townhouse quickly and smoothly. Their communication and professionalism made the entire experience stress-free, with no surprises along the way. Amanda has an incredible eye for presentation and detail--if you're looking to buy or sell a home, Amanda is your girl!Together, she and Scott make a great team and truly go above and beyond for their clients. We highly recommend Amanda and Scott to anyone buying or selling a home. Thank you both for making the sale of our townhouse such a positive experience! -- Duane & Susan Spade

Amanda and Scott Gunter are the most amazing agents I've ever worked with! They saw the potential…read morein my home right away. They were excellent at knowing what areas of the home required improvement and which areas were fine as they were, and they helped me navigate the required improvements as they arose. They way they staged the home is 1,000,000,000% the reason that the home sold for such a high price. They helped buyers see the beauty and potential that I could see! I would highly recommend them for your real estate needs, for dinner guests, for best human beings on planet!

We had a great experience with Jonathan. He was quick to respond to any item that came up. We would…read morerecommend him!

We had a fantastic experience working with Jonathan to buy our condo in Reno! He was always there…read morewhen we needed him, and when what should have been a simple deal developed some twists and turns, he was calm and reassuring, and his experience and support got us through. We could not have been in better hands!

My wife and I were introduced to Harmony Steingrebe by a real estate agent we had been working with…read morein another area. We are planning on retiring soon and have decided to make the Reno/Sparks area our home. Because of this decision the agent we had been working with recommended Harmony and we feel very fortunate for this recommendation. We arranged to meet Harmony on our first "scouting" trip to the Reno/Sparks area and she was very professional and personable as well. She listened to our "dream list" and our concerns as well and took the time to give her thoughts about our proposed move to the Reno/Sparks area. Harmony spent time answering our many questions about living in the Reno/Sparks area and gave us great insights about areas to focus on and what the different areas offered. Harmony is a very kind and patient real estate agent and she is also genuinely interested in our successful relocation. Her guidance was instrumental in our gaining true comfort and confidence that the Reno/Sparks area is going to be a great retirement home for us. Harmony met with us on a follow up visit and we toured many homes and refined out target area and our wish list. As we are not local Harmony sent us tailored listings and she always added a personal note about the listing that targeted our "dream wish list". Many agents send listing after listing that in no way would work for us and Harmony does not do this. The listings she sent us have all been homes we could actually see as possibilities. This is really something that sets Harmony apart from the crowd. If you are looking for a fantastic real estate agent in the Reno/Sparks area I strongly suggest you give Harmony a call and see how she can help you with your real estate needs!

From the owner: Driven to succeed on her clients’ behalf, Coldwell Banker Global Luxury agent Harmony Steingrebe…read moreblends modern technology solutions with classic relationship building strategies in order to provide her buyers and sellers with outstanding consultation and support—setting the standard for customer service throughout the residential property transaction process. Harmony is licensed in both California and Nevada, to ensure her clients have the full scope of accessibility and support in the Reno|Tahoe region. In California, Harmony has partnered with the acclaimed Khrista Jarvis Team - the #1 All Female team in the country. After working together for a few years, we’re excited to offer this extension of the KJ brand and provide the same high level of service to the greater Tahoe area. With extensive experience in contract negotiation, marketing, luxury home development, and sales, Harmony possesses an edge envied by competitors. And her network of hand-picked trade professionals makes her an indispensable liaison for both buyers and sellers. The Biggest Little City has been Harmony’s home since attending the University of Nevada, Reno in 2010, but she’s been a part of the Reno|Tahoe community for nearly three decades—offering her clients invaluable insight on the nuances of its highly sought-after neighborhoods. So, when you’re ready to list or buy your next Reno|Tahoe property, ask for Harmony, and get the experience you deserve!

We had the pleasure of working with the Kylie Kennan and her team at Dickson Realty for the sale of…read moretwo investment properties and the purchase of one over the last few months. From the beginning, we were impressed with the level of service and overall thoughtfulness that Kylie put into each transaction. She provided market analyses, which greatly assisted in arriving at a competitive price for the listings and the offer on the new property. For the sales, she arranged for professional photographs to be taken and developed an exceptional property marketing strategy that including virtual staging and web listings. While the property was active, we received regular weekly statistics of greater market movements, updates on showings, and feedback from prospective buyers. From the beginning, Kylie set clear expectations, was transparent, responsive, and gave us well-grounded and concise advice. Once under contract, Kylie and Julie provide a list of milestones and were highly communicative as the transaction progressed. One of the transactions involved a like-kind exchange, which Kylie and her team smoothly facilitated through one of their-trusted partners. For inspections and repairs, Kylie had licensed contractors and home inspectors available to quickly and professional inspect the homes and/or make necessary repairs. We cannot speak highly enough of Kylie, Julie, and the entire team at Dickson Realty who participated in assisting us through what otherwise may have been an extremely stressful few months and will certainly be reaching out to them for any and all future real estate needs.

If you're looking for a home in the insane Reno/Sparks market, you definitely need Kylie on your…read moreside! We have been so happy with both of our experiences with Kylie (buying our first home, and now selling that home and buying our second home). She's extremely responsive which is important when you're trying to get an offer in as quickly as possible, and knowledgeable about every step of the process. She made everything extremely easy for us. The market right now is so competitive and fast-moving, that I have no doubt we wouldn't have gotten our offer accepted on our home without Kylie's expertise. She knew the right questions to ask, and ways to structure our offer, to make it the most competitive possible. Despite the extremely low inventory, we were able to buy a home meeting all of our needs, and in the exact small radius we wanted to be in. Although there were a few hiccups during the inspections & appraisal, Kylie's connections to some of the quickest and most professional teams throughout the home buying process helped us to work through each and close on time. She has great recommendations for who to work with, and the entire process went very smoothly. She was also incredibly helpful to have on our side with selling our previous home. Given she knew we could find a home at any time, she proactively had photos taken of our home when we began our home search. This played a huge role in being able to list and sell our house within 48 hours of our offer being accepted on a new home. We feel confident we got the best offer possible on our home, and it allowed us to close on our new home despite a quick timeline. On top of all of that, Kylie and Dickson realty go above and beyond to make the moving process easy. With help such as photos for the sale of our home, moving boxes to prepare, and cleaning of our old home during a hectic move - we wouldn't chose to work with anyone else. We will definitely be using Kylie in the future if we ever need to move again and would recommend her to anyone.

My husband and I worked with Brie to find our perfect forever home in Reno, and we did! We cannot…read moresay enough wonderful things about Brie. From the very beginning, she was knowledgeable, patient, responsive, and genuinely committed to helping us find the perfect home. She guided us through every step of the process with professionalism and care, answered our questions quickly, and made what could have been a stressful experience feel smooth and manageable. What truly set Brie apart was how well she listened to our needs and understood what we were looking for--not just in a house, but in a forever home. Her dedication, attention to detail, and steady guidance gave us confidence throughout the entire journey. Thanks to Brie's hard work and support, we found the home we had been dreaming of, which was even more than we had hoped for. We are incredibly grateful and would highly recommend Brie to anyone looking for an amazing realtor. She really cares about her clients and does not want you to settle for anything less than what you really want. We let Brie know that we feel like we made our first friend in Reno! The only downside to finding our new home is that we will truly miss talking with and seeing Brie! P.S. I wish we could give Brie more

Our real estate agent Brie Forrester gave us a wonderful surprise, and she sent us a package of…read moreboxes that really helped us with our move. Brie is such an amazing real estate agent who is knowledgeable, kind, welcoming and professional. Thank you so much Brie for finding us our new home!