We had the pleasure of working with the Kylie Kennan and her team at Dickson Realty for the sale of two investment properties and the purchase of one over the last few months. From the beginning, we were impressed with the level of service and overall thoughtfulness that Kylie put into each transaction. She provided market analyses, which greatly assisted in arriving at a competitive price for the listings and the offer on the new property. For the sales, she arranged for professional photographs to be taken and developed an exceptional property marketing strategy that including virtual staging and web listings. While the property was active, we received regular weekly statistics of greater market movements, updates on showings, and feedback from prospective buyers. From the beginning, Kylie set clear expectations, was transparent, responsive, and gave us well-grounded and concise advice. Once under contract, Kylie and Julie provide a list of milestones and were highly communicative as the transaction progressed. One of the transactions involved a like-kind exchange, which Kylie and her team smoothly facilitated through one of their-trusted partners. For inspections and repairs, Kylie had licensed contractors and home inspectors available to quickly and professional inspect the homes and/or make necessary repairs. We cannot speak highly enough of Kylie, Julie, and the entire team at Dickson Realty who participated in assisting us through what otherwise may have been an extremely stressful few months and will certainly be reaching out to them for any and all future real estate needs. read more

If you're looking for a home in the insane Reno/Sparks market, you definitely need Kylie on your side! We have been so happy with both of our experiences with Kylie (buying our first home, and now selling that home and buying our second home). She's extremely responsive which is important when you're trying to get an offer in as quickly as possible, and knowledgeable about every step of the process. She made everything extremely easy for us. The market right now is so competitive and fast-moving, that I have no doubt we wouldn't have gotten our offer accepted on our home without Kylie's expertise. She knew the right questions to ask, and ways to structure our offer, to make it the most competitive possible. Despite the extremely low inventory, we were able to buy a home meeting all of our needs, and in the exact small radius we wanted to be in. Although there were a few hiccups during the inspections & appraisal, Kylie's connections to some of the quickest and most professional teams throughout the home buying process helped us to work through each and close on time. She has great recommendations for who to work with, and the entire process went very smoothly. She was also incredibly helpful to have on our side with selling our previous home. Given she knew we could find a home at any time, she proactively had photos taken of our home when we began our home search. This played a huge role in being able to list and sell our house within 48 hours of our offer being accepted on a new home. We feel confident we got the best offer possible on our home, and it allowed us to close on our new home despite a quick timeline. On top of all of that, Kylie and Dickson realty go above and beyond to make the moving process easy. With help such as photos for the sale of our home, moving boxes to prepare, and cleaning of our old home during a hectic move - we wouldn't chose to work with anyone else. We will definitely be using Kylie in the future if we ever need to move again and would recommend her to anyone. read more

I have just sold my home and purchased another (closed escrow February 1, 2024) with the outstanding assistance of Kylie Keenan of Dickson Realty. Kylie was strongly recommended to me by a close friend and neighbor who had sold her home 2 years previously under Kylie's guidance. I am grateful to my friend for her sage advice. Every detail of the home buying and selling process was handled smoothly with expertise and warmth. A house in an ideal location allowing me to be close to my loving family came on the market in the 2023 Holiday Season. Kylie made time right away to meet with me, go through the property, answer questions and submit an offer. She was in touch almost daily checking on details. Kylie would call a day in advance to remind people of appointment dates critical to the buying and selling of the two homes. On New Year's Eve we had several showings of the home I was selling and received 3 offers. Kylie was out of town for the holiday but stayed in touch and fully willing to handle the offers. She emailed me a comparison of the 3 offers with the details within an offer in a column on the left side and each offer's response to that detail in 3 columns across the screen. With Kylie's tireless effort, we responded to the best offer on New Year's Eve's afternoon. I owe the success of the transaction entirely to Kylie. All interactions with Kylie are to the highest standard. She extends herself to respond quickly with accuracy and grace. I feel I was privileged to be aligned with a first class individual in a first class realty. Thank you so very much Kylie Keenan/Dickson Realty read more

If we could, we would give her 10 stars! Kylie is an amazing realtor and we are so happy we selected her to purchase our first home. Kylie helped us navigate a challenging market and advocated for us each step of the way. We are so lucky she was able to find a perfect home and close fast! Kylie is kind, reliable and willing to work every minute for you and your family. We will definitely be using her again for any future purchases. 10/10 recommend to anyone looking for a great local realtor! read more

Kylie was an absolute pleasure to work with! We were new to the Reno market and buying from out of state during this absolutely crazy market. Her experience and knowledge of the local area as well as her ability to understand what we were looking for made what should have been a horrible experience smooth and seamless. We feel really lucky to have worked with Kylie and we would highly recommend her! read more

My wife and I would like to express how thankful we are that we had you as our agent in finding our very first home. We reached out to you and scheduled us right away! We went out looking for houses the next day! That was amazing! We like that when we find a newly listed house on the market, we just let you know we want to check it out and right away you get it done! My wife and I have different work schedule but you made it worked for us. Whenever we were checking a house, you did not make us feel rushed out. You listened to our concerns and you made us feel like we could be honest to you if we don't like the house. What we also liked about your service was that you were flexible and can be reach out with any question we have, even at night! You are very approachable, friendly, energetic and we felt that you were very happy to help us and guide us throughout the buying process. Everything we were looking for an agent, we found in you! You are very knowledgable in explaining every process to us as a first time buyer. There were hiccups but you went out your ways to make everything work. Additionally, even after we closed the house, you check on us if we need anything or if you can help us with anything. Thank you for that! Thank you Kylie for everything! We are so happy with everything! We finally moved in and settling down. We cannot thank you enough for making everything less stressful. We will have no doubts to recommend your services to our friends. We hope that in our next home buying journey, you will help us again. read more

Kylie was amazingly helpful in finding my house. She quickly understood what it was that I was looking for and was able to guide me toward the right house. She also knew to keep an eye out for certain things that I would have otherwise overlooked. And once I had settled on the house that I wanted to buy, she had excellent suggestions for home inspectors as well as other necessary services. She was very attentive and very communicative throughout the entire process. read more

Buying a home is a complicated and arduous process. In fact, we had been looking by ourselves for about a year and it wasn't until we received the help of a true professional, Kyle Keenan, that we found our new home! She truly listened to find the best home for our needs and helped us locate the right homes to fit those requirements. She went to every home we looked at and offered valuable insight and advice. When we chose our home and started the loan process, she was along every step of the way offering support. Apart from the complete professionalism, Kylie was so sweet and helpful. She made looking for a home fun again. Thank you, Kylie Keenan! read more

Kylie helped us sell our house, and we couldn't have asked for a better agent! She made the process as stress-free as possible, and she really made our house shine in both the listings and the in-person tours. She really pays attention to details and goes above and beyond getting the house ready for listing. The only bad thing is that we now live across the country and can't use her for buying! read more

My husband and I worked with Kylie to sell our first condo! She, of course, was fabulous! She was incredibly prompt to answer questions or requests; always kept clear lines of communication; and truly advocated for the value we saw in our property. Lastly, after we sold, SHE was the one thanking US for our partnership! We appreciate you, Kylie! read more

I'm so pleased and thankful for Kylie's support throughout purchasing my home. She worked with my needs, extremely flexible, honest and positive throughout this stressful process. She is fun and so personable which I appreciated as well. I cannot thank Kylie enough for being there for me to find my perfect home. Thank you to Jessica Ferguson also from Dickson Realty in Truckee (my previous agent for my Truckee home) for setting me up with Kylie! Appreciate all the hard work and support ladies! read more

My sister and I just closed on the sale of our late uncle's house in Reno. We were extremely pleased with Kylie Keenan, as our realtor. Her knowledge of the community, recommendations to prepare the house for sale and helping us to contract the services to use to complete the process of preparing the house were extremely valuable and allowed my sister and me to accomplish so much so quickly from over 1,500 miles away. Kylie made the process extremely easy, gave solid advice and was very effective in dealing with what seemed to be a much less experienced realtor representing the buyer. Kylie even went above and beyond in helping us deal with issues in Reno unrelated to the house. We could not be more pleased. Susan and Steve Dillard read more

I don't know if I even have the right words to express my gratitude to Kylie Keenan! She made our selling/buying experience such an amazing experience and breeze!! Her attention to detail and willingness to get the job done the right way will leave you in awe! She is always available for any questions you may have or even if you just want to chat about a house! She puts in the extra mile when it comes to the selling and buying of a house and it shows! From beginning to end Kylie was there every step of the way! I did not know that buying and selling a house could be so easy! If any problems were to arise Kylie took care of them right away, making this process so stress free! If anyone is looking for an amazing experience buying or selling or both contact Kylie! read more

From start to finish, Kylie was amazing to work with. In a housing market that moves fast you need someone like her on your side who listens, is responsive, knowledgeable, and flexible. Kylie and the Keenan Group offered a luxury buying and selling service. I felt very important, listened too and it was the little touches that set them apart from the rest. When listing they had cleaners come to my home, professional photography, a 3d walk through and home stager. They really have a great process! While looking for a new home any time I found one I wanted to look at Kylie would go to work and set up a showing. She help us write up solid offer. We had quite the wish list and we were able to find the perfect fit with her help. I loved that when our offer was accepted we got an email that said congratulants we want to help you move, and let us know moving boxes were on the way. Many thanks to Kylie and her Team we feel very fortunate to have worked with you! read more

Selling a house can be a stressful time. Kylie removed all the stress and handled the sale of my house better than I could have ever imagined. She not only priced it perfectly to receive multiple offers within the first week of posting the house for sale, she also managed to close two weeks early! She sent a detailed schedule of the process and left no ambiguity as to the next steps. She kept me updated at every step of the process. I had a great experience and I will definitely be using her for all my future real estate needs! read more

It was such a pleasure working with Kylie to help us navigate a very competitive market to purchase our new home. She was prompt, forward thinking, continually available for all of our needs/requests and on-top of every aspect of our transaction. She has a phenomenal network within the real-estate community, goes above and beyond for her clients, and is all around extremely professional. We are so glad we chose her. She made the entire process easy and enjoyable. Highly recommend her and the Keenan Group. read more

We absolutely loved working with Kylie on the sale of our home! She quickly answered all of our questions, even in the late evenings or weekends. In fact, I am still in contact with her three weeks after the close of our home. She checked in frequently with updates and continually filled us in on each and every step of the process on the sale of our home. She explained all documents clearly and make sure we were educated and knowledgeable regarding everything we were signing. She is truly so friendly and she made the process of selling as easy and seamless as possible. Would recommend her over and over. read more