I had a deeply disappointing experience with Oro Salon, specifically with Kristina. When I booked…read moremy bridal hair trial, I clearly stated I needed appointments for myself, my mother, and my mother-in-law, but she only booked two of us, making me feel at fault. I looked at the messages to confirm 3 people were booked. During the appointment, kristina left several times to attend other clients, which was frustrating, especially for a bridal trial that dosent require any pauses to let thing "set" so styling my hair took longer than necessary. I did not feel like a priority during my appointment, which is extremely frustrating and concerning as this was an appointment for my bridal hair. I showed her a photo of a sleek, small bun and made it very clear that I wanted something small simplistic and pulled back as I don't like anything large.(see photo 1) The result was extremely disappointing as it was a large, messy style bun. (see photo 2-4) When I brought this up she said my hair was the issue but only after she had already done the wrong style. I was very open to cutting my hair if needed and gave many opportunities during the appointment to set my expectation that we won't be able to achieve the hairstyle that I was hoping to achieve. I did also let her know the reason I was here today was because I had my bridal shower that evening and wanted to have my hair done for that. After a second attempt for my hair, it was closer to what I wanted, but still not right. By the time I drove home (just 20 minutes), the second hairstyle was already falling apart so much so I ended up having to wash my hair and redo it for my evening event. (see photo 5-7) In addition, my mother and mother-in-law were also unhappy with their styles. After emailing my concerns and giving her a better understanding of why I no longer felt comfortable or confident proceeding with her services, and requesting a refund not of the work she did but just the deposit for the wedding hair (especially given the ample time before my wedding), she refused a refund and only offered a partial gift card that had so many restrictions including: non-transferable, only toward salon services, expiring December 2026. Overall, this salon was poorly managed, unprofessional, had poor communication and an inability to follow client inspiration. I would not recommend them for bridal or any services.

Wonderful caring staff who listen to your needs, make recommendations and take the time you need to…read morefeel comfortable. Indian head massage is amazing! Thanks Mansi.

I found Annmarie randomly after searching for an electrologist online, and I'm so glad I did! I…read morecontacted her and sent photos of my skin, and she provided clear advice on what to expect during the process. As a Black person, one of my main concerns was scarring, but Annmarie reassured me that if I followed her instructions, I wouldn't experience any. She was absolutely right. I'll be honest: my pain tolerance is low (around a 3), but Annmarie was incredibly accommodating and helped me manage any discomfort. I've had over 5 sessions so far, focusing on chin and facial hairs, and the results have been amazing. There's been a significant reduction in hair growth, and I'm very satisfied with the progress. I plan to continue until I'm hair-free. My biggest piece of advice: LISTEN to Annmarie's instructions. For example, don't shave or pluck the treated area, and be sure to use Polysporin afterward. You'll experience some crusting, but it will fade within 1-2 days with the Polysporin treatment. Also I have done laser on the above specified area before, and I found for me it wasn't doing much, which is why I switched to electrolysis.

One of the few places that offers experienced curly cuts! I choose to go with Kerry Fleck. She does…read morean incredible job shaping my curls and styling to its full potential. Curl specialists are absolutely worth it especially if they actually know what they're doing. You pay for the time your services take (with Kerry it's 140/h) and tip is already included so tips are actually discouraged. If you're looking to refresh don't hesitate and book now!

So expensive, the owner told me over halfway through my hair cut she charges $200 an hourread more

During COVID I got on TikTok like so many others. Somehow the algorithm got me to curly hairtok and…read moreI realized my frizzy disaster hair could be helped by changing up my washing routine. The issue? There's an insane amount of information and it's hard to determine what works for one curly haired girl to the next. What I did learn though was that there are salons specifically catered to curly clients. I got to googling and found Ellenoire in my area. My first visit was a virgin cut where I learned so much about the dos and don't specifically for my curly hair. I walked away with all new products that I love and have helped my hair drastically and now I know hot to take care of my specific hair. I got a bunch of compliments and was able to share my new knowledge with others. I honestly can't recommend this place enough, especially for those who have no clue how to properly take care of their curls!

The stylist I had was very knowledgable and graciously answered my every little question-- so…read moregrateful! This is my second experience at a curly hair salon. The first shall go unnamed, but it wasn't NEARLY as informative about my hair as my visit to Ellenoir was. My stylist really took her time to talk to me about my specific hair type, and now my curls come out looking better every day. Can't recommend this place enough, especially those who've recently ditched the straightener and are struggling!

Acqua Hair Salon is a good salon with staff who know how to provide a good atmosphere and really…read moregood cuts. I went in on August 25th, and I was greeted by friendly staff who did not hesitate to spoil me in every way possible. Though was a "walk in" on a rainy day, I was quickly accommodated and I was given Taylor, a young stylist who is still learning. I was glad to have her and grateful for the head and neck massage I received with an Aveda product before washing and cutting began. SOOO Good!!! Other complimentary features included a hand massage and beverages on offer. The cut took a bit longer than some do, but given the circumstances, with a young stylist, I was fine with that. It was a great day to drink in and enjoy the experience. The cut turned out to be a very good cut, and I noticed that other clients around me seemed very satisfied also. Before the leaves fall off the trees, I'll be back!!!

Acqua is a pretty great spot to get your hair did in Guelph. It is an Aveda concept salon as well,…read morewhich comes along with a set of ideals and products that give the place a neat feel. Haircuts come with complimentary hot towel, scalp massage, and beverage (coffee/delicious herbal tea/Hot apple cider + spiced rum if you're lucky). I'm a guy so my haircuts aren't as complicated as many of the people reading this might be getting, but i can say that even for a simple "guy" cut, the stylists I have had take great care and have great attention to detail nonetheless. I have never been disappointed. Melissa is my regular hairdresser, but I'm sure the rest of the stylists are of the same calibre. I pay upwards of $25 for my haircut + wash. If you're a student, make sure to mention it, as there's a discount for this.

I've been looking for a waxing place ever since I moved to Waterloo and decided to check this place…read moreout. Although my wax was ok, the whole experience just made me not want to come back. When I first walked in, the receptionist was there and was talking to someone else and failed to say anything to me. Being new, I didn't know if i was suppose to check in or not or what to do. But after standing there and still being ignored. I finally asked and was told sit down. The waxer came out and just asked if it was me, and just walked off assuming I knew to follow her. Didn't say a word to me the entire time. Didn't ask how I liked my brows or anything. She did an ok job cleaning up my stray hairs and getting the job done. So that's why I'm giving it a 3 instead of a 2. Not trying to be mean toward the business in any way, I just wanted to give an honest account of my experience there to anyone who is looking for waxing.

I got a Brazilian done by Veronica and she was AMAZING! It was the fastest me I've ever had (not…read moreeven 5 minutes) and it was so thorough! 100% recommend!! Thanks Veronica! Make sure you book an appointment before you go- they're busy!

I found Meghan three years ago when I needed a makeup artist for my family photo shoot. I vividly…read moreremember how comfortable she made me feel. She is extremely professional and it was clear she has mastered her trade. We had a great consultation and she really listened to what I wanted. She chose makeup that worked for my sensitive skin and covered the imperfections. I was impressed with how clean and sanitary she is when working with her makeup and her clients. Meghan is extremely outgoing and I enjoyed my time with her. She is incredibly friendly and we had great conversation. Since then we have gone on to use Meghan within our business as we refer our clients to her for makeup applications. Meghan always delivers and it's such a pleasure to work with her!

If I could give 10 stars, I would. LOVE! LOVE! LOVE! Been…read moregoing to this salon for a bit over a year now and I love it, the staff are so lovely. I love that the salon is kid and pet friendly as well. I purchased my sister a gift certificate for a pedi and facial...she texted me after her appointment to say she is making this salon her 'go-to' from now on.

We are on vacation in Ontario and picked this place based on the pictures and other online reviews…read more We are so glad we did! Jenny, the owner, is so sweet and talented, and we love our nails! My daughter got her eyebrows waxed, and they also offer microblading and eyelash extensions at very reasonable prices. The space is nicely decorated, with a boutique feel rather than your run of the mill nail salon. Jenny picked the name "Lavelle" because she liked the way it sounded, and was happy when she found out that it meant "a cut above." I concur. If we lived here, I would be a regular client.