Just had my first visit to Beauty4U and I'll definitely be back. The store vas neat and clean, had temperature checks upon entry and mask required as COVID precaution, awesome customer service and all around gave me a great experience. The cashier knew exactly where items were and could make suggestions for products. The products were neatly placed and didn't look "old" or uncared for. This is a great store and you have a new regular ‼ read more

I've been shopping at this beauty supply store for years without any issues -- until today. I went in with my daughter, who was excited to try on some wigs. As soon as we walked over to the wig section, an older Asian woman began following us closely. Every time we touched a wig, she was immediately there, hovering and watching us like we were doing something wrong. When my daughter picked out a wig to try on, we were told we had to buy a wig cap for $1.09 (which we did, giving them a dollar). While we understood the policy, what was uncomfortable was how this woman continued to stand right next to us the entire time, watching every move as if we were going to steal something. It was humiliating and made both of us feel unwelcome. We were treated with suspicion for simply shopping -- something no customer should experience. I expected. I will never go back to this Beauty supply store again. read more

I come here all the time because the selection for hair, costume jewelry, makeup etc. is excellent and their prices are very reasonable. Another bonus is the actual volume of merchandise to choose from. I highly recommend!!! read more

I do not give this business my money. They don't care about their customers some of the employees do.... but not management. You walk in and they don't see a customer or guest who may have questions or want specific product or service. They see a pesky person from whom they just want to obtain money in the quickest meaningless way possible. Give them money and get out... that's the vibe from management so no. They don't get anything from me. read more

Only gave them one star because its fully stock, but the prices is ridiculous!!!! Their customer service sucks, their attitude towards US black folks are ridiculous I hate to spend my money in their. We making them rich off our black dollar$$ I feel sorry for the black young girls that work in it. They are there because they know about the hair and products that we use, basically helping everyone and they get paid low wages, they don't look happy at all!!!!! read more

Let me tell you why I like this place, it is huge and you can most of what you are looking for and some things you hadn't thought of. I order a lot of hair products on line and for the most part I have had good results but this let me see all sorts of products at great prices! They offer a 5% discount for your first purchase when you join their club. I purchased so much and I spent so little!!!!! If it was closer, I would be there more regularly but it was worth the trip. read more

This location managers are absolutely rude, ignorant and thieves. I went to return 4 packs of hair I bought on Sunday for my mother, she didn't like the style. Upon arrival I told the manager I will like to return and exchange for different hair, he agreed but stated he can only return 3 out of 4 packs because one of them is not in original condition. I was furious because the only time I opened the pack was at the store with his employees. Another manager came and stated the same thing. They talk down to customers and don't appreciate your dollar spent. My original goal so to go there and buy Senegalese twist hair in boxes or 40packs or more. Thank god this happened because I can definitely take my business somewhere else. I will never go to this location ever in life again and I hope others that have experienced this will learn and take their business somewhere else. read more

I have been here numerous times and had a good experience each time.I don't know what other people have come for and had issues however usually when I come I'm looking for natural hair products and or Marley hair so I have found that this beauty supply store has the most selection of Marley hair of natural hair tools conditioners and accessories. Therefore my rating is based on me coming to get an item and finding it and having plenty of options available. In addition I have never had an issue with customer service. Anytime I have asked for something the associates of known where they are and I been able to pick it up and pay for it and head home. read more

Robbed - I went in to purchase a weave, my 1st since 1992 - mind you I do not wear weaves, but I figured for my brothers wedding I would make an exception. I spoke with a sales girl and explained my situation she recommended 5star wet and wavy, not cheap I believe the regular price was $106.00 a pack. With this 100% human hair I am supposed to be able to wash it comb it, wear it wavy or straight. It is supposed to be very low maintenence. This is the WORSE weave ever. It's falling out in clumps, it tangles and it's non manageable. Honestly I believe the employees or someone may have put synthetic hair in this package because this is horrible. I have added pictures for your review. I bought this hair about a week ago when you see the pictures you will not believe it. And my pictures at my brothers wedding were RUINED!! read more

I shopped here in mid January 2015, I was looking for tight rubber bands and clips for my hair. I couldn't find any that I liked at target or ulta and I figured I'd try beauty 4U. I was in there for 10 min and the store had maybe two other customers and it least five employees. I asked a girl if I could get someone to help me and she walked by as though I didn't exist. I will never go back here. read more

I wouldn't buy anything in this store! Mr. Hahn is rude, their following you around the store, had the nerves to say something to my child because she knocked something down. read more

Pretty much everything you need for hair and face care. They even have blades for your various clippers. The prices are reasonable as well.

This store wants your money with no regard for the customer. I waited in line to purchase 2 wigs and other items. The register was broken, so the frazelled female Asian manager asked me to come back and she would give me a discount. I asked her to keep my items together. I came back and they put my items back. The young ladies in front were rude and insisted that go get my stuff all over again. The Asian female manager said she never agreed to give me a discount. I took my stuff and left. I will NEVER ship there again! read more

This beauty supply has a large collection of hair products for women who are natural or have chemicals in their hair. They also have a decent selection of weaves and wigs. The customer service is okay if you have questions about the hair extensions, and they may offer you a discount at the time of purchase. If they don't have what you are looking for, you should be able to find something to substitute. read more

This is a nice beauty supply store but I didn't feel like I was helped until I asked "certain" employees for help. it would have gotten 4 stars if the Asian woman that was SUPPOSED to give me good customer service didn't act like I was annoying her. i think it is sad that I have to blatantly say this but I feel that it is necessary, if you go in there to shop, you will be better served by asking one of the younger black girls for help. The Asian man was helpful with my return but I can't vouch for his assistance of customers since I didn't ask him for help. I asked the Asian woman for help finding a coarse texture weave or wig under 50 bucks. I asked how much one was and it was over 100, she led me to believe that there were none under 50 since she didn't show me any. She works there, not me so I didn't second guess her. Come to find out when she walked away, one of the younger girls helped me, and I asked how much a coarse texture hair was, she said 39.99, I was like whaaat!? Why didn't the other lady tell me that. On top of that, the hair was buy 1 get 1 free. Seriously?! Why didn't the Asian woman help me out. Guess she was too busy standing on her stool watching people, very obvious. read more

This is warning to never purchase electronic products from here. There are absolutely no refund or exchanges. I witnessed a customer trying to return or exchange a set of clippers. He said when he got home they didn't work. He said he paid $89 for them. They told him no refund or exchanges. That policy alone is a red flag. read more

This store has beautiful products and top notch line for weaves etc. When you go during "off peak" hours, the staff is very helpful but not knowledgably but their products. Be sure/specific about what you want before you go there. They are very suspicious of customers and do follow you around the store. I assume there's been a lot of shop lifting but it would help if they invested in cameras instead of assuming that everyone is a shoplifter. All in all, it's clean, organized and has a lot of beauty products. There is another hair supply store of Gordon Blvd, the stores across from Salvation Army (sorry, can't remember its name). They have beautiful hair and they are professionals in every sense of the word. There is a lady called Kim who not only knows about weaves/wigs and other products but helps you choose the right fit for you. She even trimmed my wig to suit my face. They go above and beyond to make sure you are happy. read more

Bottom line.. horrible customer service. Management (Danny) don't know how to speak to their customers or employees and I will NOT give these people another dime. This review would be so long if I shared scenario after scenario. At first they were good but after a couple years there products got more expensive and the quality of some of there products went down. Shop somewhere else to save you the headache. read more

The worst costumer service I've ever experienced. All the employees act as if you're a burden to them, they'll lie about their products to get you to buy ANYTHING. They won't allow you to return anything once you realize they lied about everything. Their district manager has horrible people skills, doesn't understand English, and is okay with his employees lying about products & wigs to get a sale. DON'T GO IN. You'll waste your money, and your time. Worst experience I've ever had in my life. read more

Beauty 4 U is the best hair/supply store in Woodbridge VA. A large selection of hair and many different choices for hair care products.

I was in the establishment about a week ago and young lady named Ariana was very helpful and knowledgeable about the wigs that I was inquiring about.. She helped me select one that fit my face and style.. As far as the management and other staff - not very helpful what so ever but this young lady (Ariana) was great!.. read more

It is disappointing when store owners lack basic fairness in dealing with longstanding customers. Based on a simple incident that involved my request for assistance on an exchange and locating a product, Beauty 4U not only wasted my time by sending me on a wild goose chase for a product they do not carry at their other store location; they also refused to appease me for this error. They refused my request to simply exchange a small item that they could re-sell. To this end, Beauty 4U managers created an antagonist relationship with this client. Beauty 4U managers have poor customer relations, especially in cases where the customer is clearly sincere. There are other beauty supply shops that provide comparable services and after severing my relationship with Beauty 4U, I plan to patronize smaller beauty shops and Mom & Pop facilities that respect client satisfaction and fairness. read more