Five stars. From the moment I contacted OT wigs all the way through the process they have been…read moreincredible. Offering me options, knowledge and support. Beautiful options that can fit any budget. Since this was my first visit I started with one and by the time I got home I texted them and the next day they delivered two more right to my front door. No one has this level of excellence any more. I can't say how much I appreciate OT wigs. Xoxo

Olivia is an expert and wonderful to work with finding and styling the right wig. She is a true…read moreprofessional. She is kind and gracious with her advice. Olivia educated me and my mother on wig care and helpful tips in styling. We had a wonderful experience spending time with Olivia today. Thank you!

Laura is amazing! She knew immediately what wig would look good on my Aunt. It was the only one she…read moreneeded to try on! Then Laura shared her expertise in wig care, going so far as to write everything out for us. I can't speak highly enough of her knowledge and compassion! And her prices are quite reasonable too!

I purchased a wig from Laura and thought the experience was okay. However, afterward when I…read morerequested her tax ID to allow me to get medical reimbursement from my insurance company (I am going through chemo), she completely ghosted me. I have followed up multiple times and she has ignored every single one of my emails and phone calls. That was in July and I have since given up on hearing back. This soured the experience for me and left me with picking up the entire $750 cost while I'm already dealing with high costs of treatment (my insurance would have reimbursed me half the cost of the wig). Disappointing considering she markets herself as supporting education for wig care in cancer patients.

Walking into Bravadas was incredibly intimidating for me because I'm completely new to toppers and…read morewigs after experiencing significant hair loss from GLP-1 medications. From the moment I met Mequeda, she made me feel comfortable, understood, and genuinely cared for. Her customer service is absolutely amazing. She immediately knew which human hair topper would work best for me and custom-colored and blended the roots perfectly to match my natural hair. She has an amazing eye for color! When I picked it up a week later, I was honestly amazed - it was an exact match and blended so seamlessly that no one can tell I'm wearing a topper. The entire process was professional, timely, and exactly as promised. I do want to mention that this is not an inexpensive, mail-order or mall store wig experience, and there are certainly more affordable options out there but not of the same quality. In my personal opinion, with wigs and toppers, you truly get what you pay for. The quality, customization, expertise, and confidence this gave me were absolutely worth it. I even brought in a topper purchased online (which I loved!) and Mequeda offered to wash it and adjust the color. The end result is also perfect perfection. Mequeda's talent, honesty, and kindness made what could have been a very emotional and uncomfortable experience feel easy. I truly cannot recommend Bravadas and Mequeda enough. I foresee a long-term relationship with Bravadas!

Great service from Mequeda and the gentleman at the front desk! I bought a gorgeous platinum blonde…read moretopper from here today! I am very pleased with my new hair and she was very helpful and knowledgeable! Thank you I will be back!

I LOVE LOVE LOVE this store, the last time I went it looked like they were closing or moving and I…read morehaven't been back over to check. I SINCERELY HOPE this store is not gone for good. I will even take an email response from anyone who knows what happened www.asoulinadress@gmail.com that is how serious I am! I love the woman there, she was always nice and very helpful. She actually got me out of my comfort zone as well with my style. We were able to try on and handle the wigs with no issues. We could try them on as well. She is the reason I kept returning.

Still in love with this place! Very friendly! Owners are great! Must check this place out if you…read morehaven't yet !

Love this place ! Reminds me of the beauty shops in NYC. The staff is really polite also .read more

I've been shopping at this beauty supply store for years without any issues -- until today. I went…read morein with my daughter, who was excited to try on some wigs. As soon as we walked over to the wig section, an older Asian woman began following us closely. Every time we touched a wig, she was immediately there, hovering and watching us like we were doing something wrong. When my daughter picked out a wig to try on, we were told we had to buy a wig cap for $1.09 (which we did, giving them a dollar). While we understood the policy, what was uncomfortable was how this woman continued to stand right next to us the entire time, watching every move as if we were going to steal something. It was humiliating and made both of us feel unwelcome. We were treated with suspicion for simply shopping -- something no customer should experience. I expected. I will never go back to this Beauty supply store again.

I come here all the time because the selection for hair, costume jewelry, makeup etc. is excellent…read moreand their prices are very reasonable. Another bonus is the actual volume of merchandise to choose from. I highly recommend!!!

Michelle was very attentive! Really good selection! She has books that you can order from also! I…read morewill be back!

This hair store inadequately serve the African American community and its very disappointing. The…read moreonly wig/hair store in this area that: 1) Doesn't supply a variety of hairs for all types women; 2) Poor customer service and support from the women who works in the store. They are either on the phone or in the back relaxing. Having to take down wigs and put them back on the shelf as a customer is ridiculous. 3) The quality of wigs ...omg atrocious... and do not have an options of various colors that reflects on the tags. All in all I would not recommend any woman of color to visit Michelle's unless you are looking for I'll-fitted, hot mess colored, clown wigs.