I was recently in need of a last minute haircut and highlights. The Alchemist salon was very…read moreaccommodating to my busy schedule. Vonna asked the right questions and understood what I was looking for. She has great attention to detail and truly did an amazing job. Vibes were warm and friendly, I will be back! PS: I also met Sheila while I was there. Just like Vonna, she was lovely!

I had a hair extension service done last year at this salon. During the consultation, I discussed…read morethe look I wanted, but the final result did not match what I expected. The color was not a proper match to my hair, and I was not given a clear opportunity to review or approve the length before installation. After the service, I noticed that some of the extension bonds were visible and the overall application did not blend naturally with my hair. At the time, I left a positive review shortly after my appointment, but I later felt it did not reflect my actual experience. I was also dealing with personal circumstances that made it difficult for me to address the issues right away. I am sharing this update so others have a more accurate picture of my experience

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I came in for root color and toning and specifically requested a cool tone. Instead, my hair came…read moreout even more orange/brassy than before, and I had to pay another salon to correct it. When I requested a full refund because the service was not performed as agreed, I was offered only a partial refund. The owner later called me and said that even this partial refund was a "favor" because they normally don't issue refunds. She also made a point of telling me that she has a legal education, which I found particularly surprising considering her apparent lack of understanding of basic consumer protection principles when a paid service is not delivered as agreed. Very disappointing service and an even more disappointing response to a legitimate customer complaint.

Great place and service. Ask for Sam and you will be very pleased She is very experienced and…read moreprofessional.

want to share my experience at this Drybar location. My 13-year-old daughter had an appointment for…read morea blowout, and she's particular about her hair -- she wants it sleek and straight, but a previous visit left it frizzy and not styled the way she wanted. So this time, I let the manager, Sabrina, know in advance that my daughter preferred a different stylist. Sabrina became defensive and accusatory, telling me she wasn't going to let me "blame and dismiss" her stylist. I calmly explained that wasn't my intention at all -- I was simply requesting a different stylist for my daughter's appointment, which should be a reasonable request. Instead of listening, she was dismissive and rude throughout the conversation, and stood there chewing gum the entire time, which came across as disrespectful and unprofessional. This isn't an isolated incident -- this location has consistently had staff who are rude and dismissive. It's disappointing to pay for a membership and never know whether I'm going to get a good experience or a frustrating one. Drybar needs to do a better job training staff at this location on basic customer service.

I absolutely loved my experience at Drybar today usually I'm hesitant with people dealing with my…read morehair because I have 3B/3C hair and it usually never holds a blowout but today I booked the day of and I didn't get her name, but the girl at the front desk was an absolute angel and was so sweet. My stylist Karyn was absolutely amazing and so sweet made great conversation in the entire time. I told her about my worry of my blow dry and not holding, and she made sure of that not happening. My hair looks amazing and I would 1000% come back to this one.

This location has zero integrity or ethics. The location takes advantage of customers, offering no…read moreaccountability for the shop itself. With responsibility resting on the location and possibly the customer to a lesser extent, they charged an Alheimers person full charge when the location alleges they called, text and emailed the person, despite no history showing on the persons cell phone or email. The store would not adjust the charge, recognizing the patron is no longer in proximity to the store, had not visited in almost two years, yet sought service at another Dry Bar location. This location will use any means to charge for services NOT RENDERED or provided, without accepting responsibility for their errors, AND make false statements and accusations they attempted communication when there is no record of the same. When asked to confirm the email and phone number on file for the patron, their computer mysteriously and conveniently froze, while on the phone attempting to remedy the situation. EVERY Person states it needs to be escalated to another and they (DRY BAR ENCINO) will deny responsibililty, accountability or to do what is right. BUYER BEWARE----- Do not patronize a Rude, Condescending, business that makes false accusations against the customer to offset their owner shortcomings.

I heard great things about this salon, but Tal Hanam saved my hair!!!…read more I caused some serious damage to my hair and you'd never believe or see it because he made it better than I could have ever dreamed! He's such a professional and his price was epically amazing for all the work he put in! Highly recommend!!!

Wow! Sean and Mor are AMAZING! They are super friendly and…read moreprofessional. It's extremely difficult to find a hair stylist that not only knows how to color but also cut hair very well. Sean surpassed my expectations. Sean and Mor did such a great job!

Rain never disappoints! I always love how my hair turns out! I absolutely appreciate that she truly…read morelistens to what you like and provides suggestions on your hair needs. I always look forward to my hair appointments with her Thank you, Rain!

Rain has always done a great job with my family. My kids love going to her. We always leave happy!…read moreHighly recommend her.

Can I just start by thanking the staff and Ada for making me feel like a million bucks!! You all…read moreare the best!! I was referred to Ada by a family member and thank god she was able to take me in because I came in with black box dye hair, quarantine hair and in desperate need of a cut. I showed Ada a picture of what I wanted and she went above and beyond to make it happen!! Pandemic and all Ada and her team are an amazing, humble and talented team! Mayn Salon is located in Sherman Oaks, you are greeted with warmth and kindness, you can feel the positive energy! I HIGHLY RECOMMEND Mayn salon! Ada, and with the help of Ivonne both worked on my hair. I'm EXTREMELY happy I finally found my hair salon and my hair dressers!! Can't wait to get my hair done again!

Unfortunately after just a couple of visits, business proved inconsistent…read more Some of the circumstances were due to some unfortunate mishaps with the salon itself, but mostly this review reflects communication with ownership. It's certainly been a difficult time for everyone; Customers and businesses alike. Some businesses post-Covid like to share their difficulties with new customers that they've traversed; without truly recognizing and honoring that times have been equally hard for the customers who are now spending their hard earned money in good faith on businesses. Again: it's been a challenging time for everyone, Ownership might remember that they're there to provide a service, and a client is there for business, not interaction that crosses boundaries into "too personal". A customer by necessity needs to sometimes share information to better assist a beauty service; for example, if they've had surgical procedures in a certain area, they should let the technician know that certain areas are sensitive; If they've gone through treatment for an illness, it's best to be transparent about how that may affect the area of service; This is NOT an invitation for the technician to share completely unrelated personal information about their own challenges. The client is there for a business service, not to be feel helplessly captive while a beautician shares deeply personal, inappropriate information. Requesting appropriate professional communication was dismissed and ignored. Further request for communication after the business suffered setbacks was likewise dismissed. Out of discretion I'll say: A customer should feel comfortable at all times in a place of business; Conversations should remain professional, and welcoming, particularly for new customers; it's ALWAYS best when owners and technicians respect boundaries of communication for everyone's comfort and productivity. A customer visits a place of business for a service, and should not ever be made to feel uncomfortable by personal information being shared by those that administer a service, especially when paying for that service. I wish this business and ownership every good thing, and thank them for the couple of services a few months ago. Thank you.

I've been coming to this salon for about 10 years and no matter how many other places I've tried…read moreover the years, this is where I'll always come back to. Juan has become a close family friend and someone I would recommend to anyone - my entire family uses him for cuts and color! He always listens to what I want and while I don't personally color my hair, he's the only one I'll trust when I do decide to take the leap. Love Juan and his salon!:) Attaching pic of most recent cut!

I've been seeing Marisa Malmsten for a couple of years now and I have nothing but good to say about…read morethis woman. She is patient, kind, listens well to what I want and always adds her expertise to how we can make things even better. I always walk out looking ten times better than when I walked in. I'm an adventurous spirit when it comes to my hair and she had to fix up a few messed up cut and colorings from other places for me. She never complains about my crazy choices and even if I don't come in often during a certain period, she always greets me with grace and positive energy. I consider her a friend by now and trust her when I sit in her chair. Bravo Salon Juan for having great hair experts there. Marisa, I appreciate you!

Excellent and friendly stylist that got me in when I really needed it. Did a shampoo, blowout and…read morecurls.

My first time at this salon and it was so great. Danielle the owner was very accommodating and gut…read moreme in last minute. Alexis who did my extensions did an amazing job. My hair hasn't looked this good in so long.highly recommend.

Unbeatable prices for the care you'll get!! Joe is so caring and careful with my hair. He truly…read morewants to make sure I'm happy with every step and he's so easy to talk with. I bought his conditioner because my hair just glows health!! Park in the back if there's no space in the front, cool relaxed vibes

Horrible blowout and trim it's more of a barber shop . He didn't use any blow out products or heat…read moreprotection my hair was left damaged I asked for the ends curved in like a normal blow out and he was doing was complaining about my hair being to long and to full that his shoulder was hurting even tho I told him prior that I had extensions in and why are u doing blowouts if ur shoulder hurts ???? Left the salon with a poofy hair