This was such a terrible experience. I've gotten sugared many times before and the sugar was sticky…read moreand terrible quality and wouldn't come off of my skin. I couldn't wait for it to be over

I am so glad I found The Sugar Room! The ladies were friendly, accommodating and professional!…read moreJessica was knowledgeable about the sugaring process and gave me great post treatment recommendations. It was my first time and I was really nervous but she made me feel comfortable and relaxed. I wish there was background music, which would be nice

Valerie is the BEST! As a Mediterranean/Middle Eastern gal, I have been doing electrolysis and hair…read moreremoval since a young age and no one does it like Valerie. She is quick, as painless as possible, and has great rates. Very convenient to get to and very friendly service. I trust her so much and you should to! I have had great results.

Going to see Valerie for electrolysis was the best decision I've ever made. After laser treatments…read moreruined my face by making the hair thicker and darker, I felt hopeless. I even tried waxing, but it was painful and only a temporary fix. She's incredibly knowledgeable, professional, and caring. She explained the process thoroughly and made me feel comfortable every step of the way. The results have been life-changing--my skin looks amazing If you've struggled like I have, don't waste your time and money on other methods. Valerie is hands down the best!

Ana is amazing! My mom and I were running over 35 minutes late for our facials today because of…read moretraffic and pouring rain, and she still managed to squeeze us both in. She's so thorough--asking all the right questions to really understand what you're looking for and to assess your skin type. She's incredibly knowledgeable, gentle, and just a really kind esthetician. I always feel so well taken care of when I'm with her!

I was extremely happy with the facial Ana had given me recently, she is a true professional, she…read moretook the time to talk with me about my skin, what I was looking to achieve by coming to her and my best course of action. I literally have been telling all my friends about her and telling them they MUST go to her for any facial or skin treatments. Ana is so sweet and an absolute doll! Her salon is amazing and so clean and decorated so adorably too. She does have some products in her salon but does not try to push them on you in any way!! I'm going back this week and I cannot wait!!

Great experience. Everyone in there is always friendly and I can always get an appointment and…read moreeasily book through their app. Specifically, I would book with Ana again! She made sure to ask my preferences and ensured I was happy in the end. One thing to be prepared for is they'll ask you to sign up for wax pass and book your follow up at your appointment but I think that's typical for chain places.

I've been coming to this location since moving to the area two years ago. I religiously saw Iris…read morewho was one of the best waxers. She made sure you felt extremely comfortable and was very personable. After she left this location, I tried another waxer (Miranda) who wasn't as welcoming and friendly as Iris. She came off standoffish, judgmental, and not comforting. I most recently saw a different waxer after that experience. Sam reminded me a lot of Iris - she was welcoming, social, attentive to questions and concerns, and comforting. I would definitely recommend booking with Sam for any of their services.

Found Kelly on a whim while visiting in Newton and what a wonderful experience it was. I had the…read morebest facial I ever had. She took the time to assess my skin and chose the correct facial for me. I can't wait to go bank again.

Highly recommend. Kelly was an absolute sweetheart and so knowledgeable in skincare treatments and…read moreproducts. She had my skin clean and glowing. I can't say enough about how amazing she is. 10 out of 10

I had my eyebrows waxed and it literally looked like nothing had been done. There was no shaping or…read moretrimming. And there were so many stray hairs left behind. The waxer didn't even have me take a look at my brows before I left. Very disappointing and frustrating experience.

I had a facial waxing done by Jessica Mann. She was approachable and professional in every way…read more Her touch was soft but sure. I had no sensitivity and she was able to get every hair and peach fuzz without pain - only gain. My skin actually felt smoother and cleaner after the waxing. I highly recommend her and will return to see her for any service required. Run - don't walk - she gets booked up fast!

What I love about Serenity in the City is the array of services they offer there! You can get your…read morehair done, nails done, you can get massages, injectables, facials, and you can even take a yoga class. It really is a wonderful place. I love the waiting area with coffee, tea, and sometimes mimosas! The service are priced fairly and I have been happy with my cut and colors. I see Dori, she is great.

My GO TO spot for brows, pedicures, and all things hair! Sam always does a great job with my…read moreblowouts and my balayage looks incredible even a couple months after it was done! Laureen is great for brows and always fun to chat with. Thank you to serenity for being my one stop shop! :)

Really nice experience. It was nice and cool on one of the hottest days of the month and was really…read morecomfortable. The service was very good, really kind, and nothing went wrong. In my opinion an excellent experience.

This is the only place I go to for threading/waxing now. I've also been having her do my henna and…read morethe color has always turned out fantastic! Shalini is quick but thorough, flexible with the appointments, respects your time - highly recommend!

I went to Kady for a brazilian wax this past week and had an amazing experience. She is great at…read moreholding conversation which is a good distraction from the little pain from the waxing. She was very detailed in her service during extractions. I will definitely be returning again, my bikini area looks and feels great almost a week later!

An amazing waxer with great service! I l had a great experience and would definitely recommend for…read moreanyone in the area.

I've been seeing Anh at BackBay Skincare almost every month this year for hydrafacials, and I can…read morehonestly say it's completely transformed my skin. It feels like one of those secrets you almost don't want to share because she's that good. I've been to all the "fancy" and overhyped spas in Boston, and nothing compares--those places feel like a lot of promises without results. With Anh, I get instant and lasting benefits every single time. My skin is clearer, healthier, and I've gotten more compliments this year than I ever have. She also takes the time to recommend products that actually work for me, which has made such a difference in keeping my skin on track between visits. If you're looking for results-driven skincare in Boston, this is the place. Anh is truly a hidden gem.

I got the HydraFacial MD® ($200) and Ahn was so kind and professional. She talked me through each…read morestep and was incredibly informative, I will definitely be back!