Update: I have been attempting to talk to upper management since December 4th! They keep saying 1-3…read morebusiness days and yet they have failed to contact me. So girls don't waste your time or money here! Esp at this location because the manager doesn't give a shit and will just say "we're franchised so I don't know why they send those emails"

They are very accurate with time! I have been here twice and every time they maintained the time…read moreslot. Loved the service. Staffs are really nice and skilled.

Carly is great and very knowledgeable on skin care. Her advice on skin care, what would work best…read morefor my needs is highly appreciated. I enjoyed my session with her.

I haven't been able to venture out to this spa yet, but I do know Joy and she's amazing .she is one…read moreof the best aestheticians / colleague's I've worked with in the past. She's very kind and knowledgeable and takes her time trying to understand your skin.

Ally was amazing! Super helpful with my teen's waxing, kind and gentle! I will definitely be back-…read morethe experience was quick and painless and the place is clean and relaxing.

I saw Ally in the Reading location and she was amazing! She made my waxing as painless as possible…read moreand I love my tinted brows/lashes! Go see her!

First time getting waxed ever. The experience was pleasant and will definitely be returning…read more Kelly is very professional and very efficient. The casual conversation makes the experience enjoyable also. Arrived a little anxious since it was my first time, but I was quickly put at ease and will be looking forward to my next visit. The pain isn't all that bad!

Kelly is fantastic. I'm very picky about where I'd go for a brazillian wax, especially with…read moresensitive skin, but she had great reviews and I'm so glad I went! I've been here twice so far and been very pleased both times. She is great at talking throughout the service so it isn't uncomfortable at all. She is also incredibly quick while not feeling rushed. I'm always out within 30 minutes of arrival. The last time I went I was 9 months pregnant. She kindly explained that it would be more sensitive than usual and outlined her approach to ensure I was comfortable. When I needed a break from one area and to switch positions, she easily pivoted over to another area and helped me get comfortable. Bottom line: Kelly provides excellent, quality service with compassion and understanding.

Atmosphere; polish options are plentiful; friendly staff; and after coming for so many years I love…read morethat I have made a connection with Julia; and I am known by name when I walk in and the services itself are done efficiently and wonderfully

Woman at the front continued to answer calls as my son and I stood right in front of her .. didn't…read moreask what I needed just looked at me, I asked for gel builder and she said they didn't do that so I asked for a menu of their services offered.. she told me it was online and answered another call. I then said I would just get a regular gel manicure and assumed I had acrylics on which I didn't then went on to say they couldn't remove my gel builder either. Just very uncomfortable felt like I was not wanted there since the moment I walked in.

This review is for the massage only. I booked the hour Swedish with a scalp massage add-on with…read moreHeather. Oh my god, i'm so happy this place exists. It's such a mood - the calming area is so moody and mellow. It was $130 and it was absolutely worth it. I would recommend Heather - she is so fun and personable. We had so much in common that I was having a bit of a laugh even a few minutes into the massage. I am a light to medium pressure girly and she was super responsive and listened (winning). It definitely calmed me down a bit after a stressful week. Also, I need scalp massages added to all of my massages because what have I been missing out on!? Parking took me a second just because the small lot behind the salon was full, but it was also midday on a Saturday. I was able to get a street parking spot a few down from the door and it's 2-hr parking so that was perfect. I would say to make sure you have cash for gratuity as well as you can't add it to your card. I was told some people there do accept Venmo as well, but cash is your best bet. I will definitely book again because the entire rest of the day, I was relaxed. I also love this location because then I don't have to drive into the city at all on busy days!

This place is fantastic! Comfortable and beautifully decorated. Four of us went for a hairdo for a…read morewedding. Rhonda and Amy were fantastic! Did exactly what we wanted and made it a special day for us, including a bowl of lemon pound cake bites as we waited. We got an extra shot of hairspray before we walked out the door!

First time at The Waxing Studio and it was amazing! Lyndyn was so thorough and quick- made a…read morebrazilain wax as painless as possible! She was so sweet and made me feel completely comfortable, like I've known her for years! Found my new waxing studio! Thank you Lyndyn!

I had a great Experience. Everyone was super professional and knowledgeable…read more It was my fist time doing a laser treatment, and even though I got all my questions answered from the team during my consultation, I was still a bit nervous and skeptical. But, after I met Maria who performed my treatment, she put me at ease and gave me reassurance. she is the best I can't wait to go back and continue with my skin care. Thank you so much guys

I have been seeing May for about three months now and I just think the world of her. I think she's…read morehighly skilled but also has a great personality, which is important to me. She exudes such warmth and kindness that I love. I chose this place because some of the other lash places in Stoneham are very expensive. This place takes you right at your appointment time and is very reasonable. I highly recommend.

Millie is Amazing!!!! I have been doing my lashes with…read moreMillie for years since moving from Miami. Millie is amazing at her craft and true lash artist, I drive an hour to each of my appointments and won't trust anyone else with my eyes and lashes.

JUST BOOK ! Amazing experience the new location is so beautiful I could live there. All the right…read morevibes

Life changing!!!…read more Gianna is so good at what she does. She is professional and caring. She makes sure to go over exactly what she will do for you. When tinting your eyebrows she always asks how dark and how questions like will you dye your hair soon ? That helps to protect the work she does that day. I have recommended her to many of my friends and we are equally impressed by her work!