I go to this beauty store all the time because it's the closest, but genuinely when I say I love it…read moreI love it. People say that have bad experiences here and im not here to invalidate no one but it's been 100% authenticity, quality, care and vibes every time I've been. And I mean every single time. The workers are the sweetest and if you feel they might be rushing just remembe, they are humans too and we all have things to tend to, things we think about, and we all have our days. If everyone was understanding of this the world would be a much smoother, beautiful place!

I stopped in after work a few days ago to look for some earrings. The cashier was very helpful. She…read morehad someone that had a new experience and she was giving them really good advice on how to get good results. 10/10 would browse again :)

Purchases was great , earrings still laying and help me out with finding things for my ladies in…read morethe house , because I was lost , but because of there great customer service they were helpful. Thank you so much Coco

Friendly experience. Helpful staff. Lots of parking space. I was in and out in a few minutes.read more

Amazing customer service!! Helped me figure out exactly what bleach to get based on my hair type…read moreand she had a lot of experience on doing hair. Would definitely come back.

I was greeted as soon as I walked in which was a plus Coming in from out of state to look around…read moreand I saw free tress passion twists which can't be found everywhere. An Asian lady asked if I needed help and later this black lady asked if I needed help but I was ok although I did ask her a question. Didn't realize she'd follow me around the store in two other places. I take a star off for this because I already had things in my basket so I had no intention to steal. I look a lot younger than I am and that's not always a blessing because I'm sure she thought I was a young buck. Nice wig selection and accessories but I have to take a star away for the obvious policing.

I really enjoy coming to get my hair done at this salon. The stylists are very professional and do…read morea great job at doing hair. I always get a great silk press. My hair always looks great when I leave. I get so many compliments.

Overcharge for style. States on their website style pixie mold down no extension $60. They charged…read moreme $70. Website states $30 for a trim. They charged me $40. I would like a credit. SMH.....

I really just went in here to see if they had a certain item. Now, I'm not going to even say what…read moreit is, because I don't want the price to go up! lol But I bought about 20 of these, because I love this brand so much, they are $2.00 cheaper! Ugggg! By the time I will need more, they will be the price I paid for them......maybe I should get 20 more, just because, lol. I did buy something, and customer service was good.

Not a great selection of virgin wigs but they will probably have anything else you need for hair. I…read morehope they purchase more virgin Brazilian, Indian or kinky curly wigs.

I cannot say enough good things about this salon. The owner Lynn has been my stylist for about 7yrs…read moreand she is amazing. She is very personable and professional. The salon is very clean. She also makes her own products, oils, butters, gels and grease. I was very nervous making my transition to natural and she took her time with me. My hair has flourished and her prices are reasonable. I also love her flexibility for scheduling. Would recommend her to anyone.

Extremely unprofessional! Don't waste your time like I did. This isn't a serious business - it has…read moreterrible customer service and the way they interact with potential customers is giving...low budget. I was in town visiting from California and looking to get my hair braided. When I contacted Natural Glow, they mentioned I can call Amina to see if she would do my hair. I spoke to Amina for a consultation, answered all her questions, booked the appointment, purchased the hair she needed me to have for the 6pm appointment. Even though I already had braiding hair, she told me she only braids with one brand and I obliged by getting more hair. (This probably should've been the 1st red flag). I asked her if I could book on a website or if she needed anything further for the appointment. She told me that on the day of the appointment, she just needed me to keep her posted on whether or not plans change, which I confirmed I'd do and I did exactly that. On the morning of the appointment, I texted to confirm that I will see her that evening. Then, I texted her again to say I'm on my way. Last text, I sent to let her know I would be 5mins late since I'm not familiar with the area and took a wrong turn. Her response "Ma'am I'm leaving". No text to give me a landmark or help with directions. Just straight up, bye. Gave her a call to explain further and she gave me an attitude about running behind by 5mins. Seriously, 5mins?! She told me to expect getting my hair braided for 4hrs to 5hrs and she's upset about waiting 5mins?! Completely unreasonable behavior, there's absolutely no logic behind that. Mind you, when I got there, the ENTIRE salon was dark and locked up as if it was already closed looong before I arrived. There's no way she stayed until 6:05pm and shut the WHOLE place down and drove away by 6:06pm. Basically, she wasn't even there and tried to gaslight me, as if I was the problem. She then asked if I would like her to come back. I responded "Yes, please", only to then say she won't come back because I sounded upset. Like, just playing games and gaslighting...she was NEVER there to begin with! I checked this Yelp page to see their salon hours and it states that it closes at 4pm, which makes way more sense in hindsight. I was completely accommodating and made sure she was informed about everything- confirmed purchasing the hair, confirmed I would be there at the appointment and kept her posted about running behind. My husband had to push back a meeting to even take me to this place but no, it's not about the customer and their time. It's ONLY about Amina's time. She's in cosmetology school and I truly don't see her going far. She's a liar, she's unprofessional and exhibits petty/immature behavior. Giving this place 0 stars. I travel a lot for work and been to different hair salons throughout the country, hands down this is the worst one I've ever come across.

Rude owner. Made an appointment but she also had another client in at the same time with no one…read moreelse on the staff to help. I was sitting in the chair, given one topper to try, and then she left me for 10 minutes. Happened again but left me for 15 minutes. She brought me toppers that did not meet my request for what I want. Plus, she's just taking toppers out of a box that she's is planning to sell to me. Who knows who else has tried that topper on? The place did not strike me as sanitary and definitely not helpful. When I got up and left, she ran after me (leaving the other client finally) and said I owed a $50 consultation fee. I told her if I had received a consultation I would pay it, but I did not get one. I left.

I took my wife here after she started losing her hair from chemo. Brandi was very professional,…read morevery helpful and very patient. We showed her a picture of my wife before she started losing hair and Brandi had two wigs which were almost identical to my wifes hair and style. Since half of my wife's hair had already fallen out, she gave my wife a complimentary hair cut. Brandi also gave us all the information we needed for the wig maintenance and cautions we needed to be aware of. You won't find another wig store of this caliber in Jacksonville or Orange Park. Thank you Brandi.

Walked in and women were busy all over the place. Greeted warmly by a woman with a deep rich…read moreaccent. I don't want to say African since that's a continent and not county, but all women sounded "authentic." While most woman had one person working on their hair, there was a woman that had 3 at the same time. (No extra cost or a special service). Braiding can take awhile and when others are done they aid one another. Every tech was licensed and every head looked beautiful. I just had to schedule a day. Sundays are appointment only - but I was told to pop in and check either way. On slow days they will gladly take a walk in. But today was just to busy for me to even ask - gotta have a nice playlist and good book for the hours of sitting that are ahead. Spent a few $100 for hours of work and rock a great style for several months. Prices are about average for the area. Many of the clients were regulars and one was recommended by a friend. Word of mouth goes a long way.

All I can say is I'm so pleased with my Senegalese twist and this was my first time trying them…read more Aisha was great as well as the ladies who took their time but worked fast. I had to be at work by 3:30, went in at 9:30 and was out of there by 2:00 pm. You don't find too many shops that are quick, professional and friendly. I highly recommend anyone to go and can't wait to go back