Farrah is the best. Always on point with her eyebrow waxing, with a funny story or two to keep you…read moreentertained. Always make sure to check reservations well ahead of time! Someone this great will get booked up faster than you expect!

She is still the best. The only place I will go. I went for the service of back, shoulders, chest,…read moremanzillian. Farah will always make sure you are comfortable and really cares for you.

Fast, clean and friendly.. what more do you want? If you're unhappy with something just let them…read moreknow!

Being that I am an aesthetician I really wanna give this place a three stars . I think the service…read moreat the front desk can be a little bit better. I can't remember the name of my waxer, but she did do a fairly good job. I did have a few hairs that were left over. I think the price is a bit high and then you are still recommended to tip! So just keep in mind that if you prefer a cheaper wax, try to find a local aesthetician and a suite and if you are more comfortable with going with a more commercial grade business then you should definitely try them out.

I feel bad doing this because the girl was nice but I went to get a wax for the first time I…read morefollowed the instructions of how long the hair has to be I understand sometimes short hair may stay for a brazilian but she left so much long hair i cant even pluck it out because it is still just a lot to do that very dissapointed on this but I do gotta say she was at least kind

First let me say Grace is AMAZING we have been going to her for about 3 years now. She is so sweetread more

Serene Wax Boutique is hands down, THE BEST wax boutique ever! I remember feeling nervous the first…read moretime around and I researched until I couldn't anymore, I booked many appointments and ended up canceling, until I found Serene (and honestly I had no clue why I stuck with it lol) it was fate, I guess...but I've been going since January and I still remember Spencer walking me through the entire process and making me super comfortable. I've been going ever since and I absolutely love it! It's quick and painless. Fast forward to after the COVID-19 pandemic has slowed down, Serene has taken many measures like requiring face masks, checking temperatures, and even having us wait in our cars, so that we are in contact with as little people as possible. I am so happy with my results and I will continue going to Serene for life. P.S. Check out their waxing packages, I recommend them because it'll save you money in the long run!

I received a modified Brazilian, tummy strip & underarm wax with Stephanie. My experience was…read moreexcellent. She was friendly, fast, efficient & most of all I felt very little pain! The place is clean & has a great vibe. They've closed down their Westheimer location & I had a coupon for there, but they gladly honored it here. I will definitely be back & will be booking with Stephanie!

Can we talk about Adreanna for a second?! She deserves all the props!…read more I came in with a last minute request, really, I was asking for a favor right before closing & she was so gracious to fit me in. I truly appreciated her professionalism, kindness, and of course the girl talk while you're spread eagle. The environment was super clean, everyone was friendly, and the wax? TEA! I definitely recommend booking with Adreanna. Thanks so much, Adreanna and NYC Richmond!!

If you haven't tried sugaring before, I highly recommend it. Much less painful than waxing, super…read moreamazing if you have sensitive skin. Every aesthetician I've seen has been very kind and great at what they do. My sugarista today was Blanca and she was absolutely fantastic. Highly recommend.

Excellent service! Clean convenient and on time. Smoothness that last. I'm a regular since opening…read moreday! Definitely a great experience.

I have been going to the wax den since they opened and they have been nothing but amazing and…read moreinexpensive! They're super accommodating, kind, friendly, and knowledgeable. Support black owned small businesses! & never step into a European Wax Center again :) Soo grateful for them!!!

Found this gem the week of my wedding when I was panicking to find somewhere for a Brazilian Wax…read more The nail tech got a little ambitious, so I called to cancel & she agreed to wait. It was a little hard to find but her daughter guided me there on the phone while I was lost. Initially it was a little off putting as I thought they might not be as sanitary because the wax was dark colored. I later found out she doesn't use wax but sugar. This process reduces irritation to the skin & is less painful. In my 35 years of life, I have only been waxed once when I was 19 for a pool party. I vowed never to do it again because of all the pain & skin irritation I experienced afterwards. There was minimal pain & absolutely no skin issues after this procedures. I was in & out in less than 20mins. Highly recommend, especially for avid waxers. ENTER FREELY, they've been Approved:)

Just wanted to update that I got the absolute WORST ingrowns of all time after coming here- on legs…read moreand Brazilian area. This had never been an issue before. 2 years later I'm still dealing with the dark scarring from them. When I reflect upon my experience here, I initially dismissed how unsanitary the room was but I feel it's worth mentioning now. I had seen all the good reviews before going, and dismissed it while I was there, and I was in and out so quickly and I was mostly hairless after, so at FIRST I was like ok well she did a good job and it was fast. However the ingrowns nightmare came for me soon after despite me doing what I always do to prevent it, and years later I'm still embarrassed by the scars it left.

Waxing The City was amazing! I went doing half off promotion. The customer service was…read moreamazing...Upon arrival and throughout my appointment. Sydney, my new waxer was gentle, informative & kind. The wax was soft & pulled in small sections. Leaving my skin painless & no irritation after. Be sure to check them out & tell Sydney Keanna sent you. Second appointment already booked! Enjoy!

Definitely found my new wax place! The studio was clean, welcoming, and super professional…read more Shelby was amazing! so personable, attentive, and incredibly thorough. She really paid attention to detail and made the whole experience comfortable. Best part? It didn't hurt at all. Highly recommend!

Anna was super friendly and did a great job waxing. It wasn't very painful and the suite was super…read moreclean. I would highly recommend Melted Touch!

Super easy and fast! 10/10 I booked my next session for my next appointment! Looking forward to…read morebeing a regular!

Liz did my Brazilian wax today! She was very sweet and gentle. It didn't hurt at all! Pearl was…read morevery sweet as well definitely will come back!