1. Strands Salon

    1. Strands Salon

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    Sugar Land, TX

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    Strands Salon

    4.4 (66 reviews)
    ModerateHair Salons
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - Strands Salon

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    Recommended Reviews - Strands Salon

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    My haircut and style

    Helen does a great cut and style! I'm over 40, this was a great atmosphere for me! Would recommend!

    Great highlights!
    Trish M.

    So, lets talk about Helen! She is so sweet, and wonderful at what she does. I came in, and I've never been here before, I was between highlights. Today I had family photos, and needed a quick brighten and she rocked it! She looked at his work and made it seamless. My blowout was beautiful and she let me study (PhD student) in quiet while she made me beautiful. I will be back to see her, not only for excellent work but her sweet company.

    Helen helped me curled my hair as well.
    Jenny L.

    Helen made a world of difference for my hair. She is the first lady that cut my hair right! I usually have my own go-to haitslystlists in Vegas/home. I don't visit often enough to get haircuts there, and I'm glad I've found her at Strands which is close to to my mom's business. She listened to my needs, and was very helpful when I asked for more layers on the ends of my hair. She is very kind, and approachable. We also had nice conversations, it felt as if I've known her for a very long time. I'm starting to like shorter length hair even more. It's weightless, voluminous, and looks very healthy after Helen cut my hair with scissors instead of razor cut layers like other hairstylists. I'm loving the natural cut layers that falls on my shoulders. I had V-shaped layers for a long time. I was too lazy to get haircuts, and it still kept a nice style even after it grows all the way down to my lower back. The bad part is that my hair started to shed easily without brushing. I had to be very careful with my hair, and I wouldn't let anyone touch it besides my hairstylists. After Helen cut my hair, I felt relieved. I'm excited with my new haircut. It's a lot shorter, I get to be lazy again, and have even more time to let my hair grow out to my desire length. I wouldn't need a haircut until next year. That's a plus! Thank you Helen, you are my new favorite!

    Junebug B.

    I was looking for a hair salon that I can go to for a haircut and Keratin blowout in Yelp. Strands replied first and after reading several reviews, I set an appointment with them. I'm quite pleased with the work that Ms Helen did. I will be coming back for my highlights next. Thanks, Ms Helen!

    First picture is after I paid $225 for a cut and color that she only spent 2 hours on including the blowout (but she didn't fix my hair after she dried it). The second is after Yolanda "fixed" it because as she said "her boss told her she had to." The last is what I showed her I wanted. As for the cut I asked her to trim the dead ends off and she cut 4-5 inches off. I know my hair is still long but I went from way past my bra line to I can't even put it in a bun because the shortest layers just stick out everywhere. It makes me sick to think how long it will take to grow back out to the length I like. I didn't post a review for a long time because I feel bad to mess with someone's livelihood but if she cared she wouldn't have let me walk out like that. Twice. And maybe this will keep it from happening to someone else. Owner was nice about asking her to fix it but never followed up or offered me any discount or anything. Reply to comment: Not ONE person has told me my hair looks great I am not sure what the owner is talking about. They all say oh honey I'm so sorry. You can obviously see the huge yellow/brassy stripes in my hair. I could have probably gotten better results with an at home highlight kit and saved about $200. Besides the length. And I did not say I have anxiety I said that my hair was the one thing about myself that I always felt really great about and now it makes me want to cry every time I look at it or when I run my fingers through it and the length stops way before I expect it to!

    I can't do my hair how I normally do because this is what is underneath
    Sarah S.

    EDIT: I never demanded free service and I have all the screenshots to prove it, so you can try and make it seem like I threatened you for free service all you want, the proof is right there. I asked to be reimbursed because you were being unprofessional and rude and stated "my hair looked fine" when it wasn't, so of course how I reacted wasn't going to remain the way I originally approached you. I was never a difficult customer, but the owner to this business is more worried about her Yelp reputation and stylists than she is her clients, which she continuously keeps proving to me. I will be providing screenshots of my conversation with the owner below. All I wanted was for the terrible highlight job to be corrected, but I was greeted with the attitude and response that "my hair looked great, why am I complaining?" Is this seriously how a business owner responds to a complaint? I NEVER said all I was going to pay for were highlights. I NEVER EVEN WANTED HIGHLIGHTS, but Helen was EXTREMELY PERSISTENT that I get highlights rather than what I wanted and because this is her profession, I trusted her. The price didn't matter, that's exactly what I told her and you. My boyfriend would have paid for whatever I wanted. Anyone coming to this location, please beware. If they mess up your hair, they are going to make it seem like it's your fault and tell you "it doesn't even look bad" when CLEARLY you can see what is wrong with my hair in pictures. AS STATED BEFORE, my hair looks okay when it is all down, but once you lift it, you can see the monstrosity underneath which can also be seen in the pictures I've posted. Maybe you need glasses, Julia, so you can see the HORRIBLE work done to my hair. I tipped Helen because I'm not an asshole and despite it being a bad job, Helen did a lot of work, so sorry for being a nice person. How childish was it to compare hair service to an ice cream shop? Trying to use the fact that I have reviewed other businesses with one star against me is just plain adolescent and petty. Are we in high school again? I didn't think so. Since you have enough time on your hands to stalk my activity on Yelp, did you have a chance to see the businesses I gave 5 stars? Their service and products were stellar and above my expectations which, unfortunately, I can't say for your business. It's okay, not everyone has the mental capability to comprehend when they are in the wrong. Arguing with such people leads to no where. Let me tell you how this should have been handled. Instead of hiding behind the phone, YOU should have been present when I returned to YOUR business to receive my correction. YOU should have checked my hair. YOU should have questioned Helen why she let me walk out of YOUR business with my hair looking the way it did. YOU should have apologized for Helen's mistake or hell, at least Helen should have. I understand no one is perfect, matter not how many years they've had to hone their skills, everyone makes mistakes and I try to be an understanding consumer, but y'all are wild. I should have just gone to Visible Changes like I normally do, at least they get the job done right the first time with stylists that have less than 20+ years of experience. Lesson definitely learned. I decided to choose this business solely based on their yelp reviews. Everyone was extremely nice and had excellent customer service, but I am giving two stars based on the work that was done to my hair. I am a customer that will try something out for a day before I make a decision because yesterday I was pretty upset, but I didn't act upon my emotions, instead I slept on it. I woke up this morning and I was doing my hair for work. I work in the heat, so I usually do a half updo and the "highlights" that were done yesterday do not look good. I asked for a solid color, but my stylist, Helen, INSISTED that I get highlights. I trusted her.... My hair only looks good when it is all down, but when you separate it, you can see the blotches and harsh lines. I showed her a few spots where the harsh lines could be seen and she "corrected" it, adding more time to my appointment, but I am not a fan of the correction, either. I am not satisfied at all, actually... For the price I paid, I would have expected much better and to top it off, I am going on vacation in 3 days and what am I supposed to do? Keep my hair down every single day while I am in Florida? I am so disappointed. I decided to give this business a chance to correct their mistake as the owner reached out to me and I am attempting to be a civil as I possibly can. The added pictures are what this location calls a "correction." My heart is so broken as my vacation nears and my hair still looks horrible.....

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    4 months ago

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    3 years ago

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    10 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    Photo of Cuong N.
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    4 years ago

    I have taken my daughter here twice (at 4 years old and 5) and they've done a great job each time. Perfectly blended layers of cuts.

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    8 years ago

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    Photo of Monica W.
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    4 years ago

    Got balyage and a haircut from Joann, she's awesome. Took her time and did a great job. I'll be back!

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    4 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    Overpriced for the location and services. $75 for a haircut- could've gone to a much swankier place

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    6 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    10 years ago

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    3 years ago

    Helen was awesome! Enjoyed the conversations,very informative about what is best for my hair.

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    11 years ago

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    7 years ago

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    6 years ago

    Helen was great! She was very kind and did my hair just as I wanted it. I definitely plan to be a regular!

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    6 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    5 years ago

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    10 years ago

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    5 years ago

    I'm new to the area, so I've been looking for a new stylist. Definitely found a match with Yolanda. She got my style perfectly!

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    Page 1 of 2

    Ask the Community - Strands Salon

    How much to bleach coily, shoulder length hair?

    Hello Joleen all of our pricing is on our website here https://www.strandssugarland.com/#ServicesAnchor

    How much do you charge for wash and dry?

    Women wash and blow-dry starts at $40

    How much you charge for hair perms?

    $75 and up

    How much yall usually charge for perms?

    $90 and up

    Do you do hair extensions?

    Sorry. We don't offer hair extensions.

    View All 7 Questions

    Review Highlights - Strands Salon

    Helen was so patient and on point with my requests for my hair and the front desk was very friendly!

    Mentioned in 26 reviews

    Read more highlights

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    Ash Marie was my sister's stylist, and after seeing her dedication and demeanor, I immediately got…read morean appointment for the very next day for my hair baby lights. she was PHENOMINAL!!! If you want to go to an artist who you can trust 100% and not get anxious (like me), you should go to Ash Marie. After years of avoidance, I finally went to Sugar Land Hair Bar after seeing how incredible she was with my sis. It was a calming environment, and Ash M was so very kind and the most accommodating stylist that I have EVER seen. I love her positive attitude and genuine care. She explained everything before starting so you get a chance to share your opinion. The result was AMAZINGGGGG, now I don't want to go to any other hair expert. I will definitely be driving 3hrs to get her hair magic again as I live in Austin.

    I had my first appointment at Sugar Land Hair Bar for a haircut today with Ash Marie. I was greeted…read moreby another stylist when I walked in and she let me know where I could sit and wait for Ash. Once Ash was ready she introduced herself and showed me her station where I could put my purse. I then followed her to the hair wash station. Once done with my hair wash I went back to her station where we discussed what I was wanting for this haircut. She was very friendly and listened to what I was wanting and looked at my inspo pictures. She was very communicative and was letting me know what she was doing to my hair as she was cutting it. We chatted throughout the duration of my haircut. Once done she took pictures of my hair. I paid for my haircut and that was it. I was done in about a an hour. Ash did a phenomenal job with my hair! I'm super happy and highly recommend Ash!

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    excellent service! donated my hair and i love my hair cut! Amy was very nice and grateful that i…read morewas donating my hair. this place was very close to my shop. Olah Automotive! i will come here to get my hair cut from now on!

    I couldn't even get an appointment successfully booked. Unfortunately, the communication and…read moreoverall experience were so frustrating that I ultimately decided I wasn't comfortable booking a treatment with a business that couldn't clearly confirm the specific dates and times I was requesting. UPDATE: 8/09/2026 -- In response to the owner's comment: Your response makes it clear that you did not fully understand my original review, which unfortunately reflects the same communication issue I experienced while trying to book an appointment. I went back and forth attempting to schedule for weeks and tried to book on three separate occasions. When I finally called and someone answered, there was a significant communication barrier, and the call ultimately ended with the person hanging up on me. You're correct that I've never received a service at your salon--but that is precisely the point of my review. I repeatedly tried to become a customer and was unable to successfully book an appointment. My review is about the customer service and booking experience I personally received. If your salon is so heavily booked that you are unable to accommodate new clients, I completely understand. However, potential clients should simply be told that upfront rather than spending weeks attempting to schedule an appointment that is never confirmed. Professionalism begins before a customer ever walks through the door, and unfortunately, my experience trying to become a client was enough for me to decide to take my business elsewhere.

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    Balayage ombré and haircut by Angela

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    Madison Reed Hair Color Bar- Sugar Land

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    This is behalf of my mom. Overall, walk out not getting what she wanted. She thought she was paying…read morefor permanent hair dye and at the end is when it was revealed that they only carry semi-permanent dyes only. Overall better communication was needed. This was her example of the color she wanted. She did not want as much highlights on the example but still wanted bright color to come out. That is her hair fresh out of the appointment & lightly damp still. Not worth the price paid.

    I visited Madison Reed for an all-over color and blowout, and while the blowout itself was fine,…read morethe color service was extremely disappointing. The colorist left noticeable staining all along my hairline, my ears, around my neck. It was not subtle, it looked sloppy and unfinished. This is something that should have been cleaned before I ever left the chair. Instead, I walked out of the salon looking like the service was rushed and incomplete. I've since had to spend hours trying to remove the dye from my skin, and ultimately had to rewash and restyle my hair the very same day because there was no way I could comfortably go out in public like that. For the price point, this is simply unacceptable. When you pay for a professional color service, you expect to leave looking polished, not like you have to fix the work yourself at home. I'm sharing this because I think it's important for management to be aware of the quality control here. I would appreciate someone reaching out to address this situation.

    Photos
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    Madison Reed Hair Color Bar- Sugar Land
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    I have very thick 4A hair and only wanted a wash and blowout because I was too lazy to do it myself…read more. My stylist Chandni did such a great job. She got my hair and roots SO straight with just a blow dryer.

    I don't typically leave negative reviews unless I genuinely feel the experience warrants one…read more This review is a serious warning to anyone with African-American hair, African kinky hair, coily hair, or highly textured curly hair: please think twice before booking services here. Based on my experience, this salon clearly does not have the knowledge, technique, or experience necessary to properly work with these hair textures. I booked two appointments for my daughters at Blo Blow Dry Bar in Sugar Land, Texas for basic wash-and-blowout services. Before booking, I clearly noted in the appointment comments that my daughters have African kinky/coily hair textures. Prior to the appointment, the salon called and asked whether I could come earlier because they were unsure if the stylists would be able to complete the service within the scheduled timeframe due to my daughters' hair texture. Although I explained that I work until 5 PM, I still rearranged my schedule and came earlier so they could assess my daughters' hair beforehand. When we arrived, I again specifically asked whether the stylists had experience working with African textured hair. One stylist even asked to touch my daughter's hair to feel the texture before beginning. After examining their hair, I was told they may need to charge additional fees for extended styling time, including flat ironing and curling. I clarified multiple times that I was NOT requesting styling, curls, or flat ironing because my daughters were getting braids a couple of days later. I only requested a simple wash-and-blow-dry service. The stylist then reassured me that, since we only needed wash-and-blow-dry services, extended timing likely would not be necessary. I arrived at approximately 5:05 PM. My first daughter was taken back around 5:15 PM, and my second daughter approximately 10-15 minutes later. Both services were completed within less than 45 minutes before the discussion about additional charges came up. At no point was I clearly informed that additional charges would definitely apply. I was only told they would "let me know" if extra time became necessary. After the appointments were completed, I was unexpectedly charged an additional $15 per child for "extended blow drying." The final results absolutely did not reflect the price charged. For approximately $70 per child for a basic wash-and-blow-dry service that lasted barely 45 minutes, I expected significantly better results and far more experience handling textured hair. What made the experience even more disappointing was how uncomfortable and demeaning the overall interaction felt. We regularly visit other salons, including Cherry Blow Dry Bar, and have never experienced this level of discomfort or lack of professionalism regarding our hair texture. At one point, after seeing the final results, I genuinely asked the stylist whether she was proud of the work completed because the outcome did not reflect the pricing, the added fees, or the level of service we were promised. See attached photos of what approximately $70 per child looked like after a basic wash-and-blow-dry appointment. The photos speak for themselves. I also have time-stamped iPhone photos confirming both my visit and the condition of my daughters' hair immediately after the service, before anyone attempts to dispute that we were there. My issue is not simply the additional charge. It is the lack of transparency, the disappointing results, and the feeling that my concerns were not taken seriously despite communicating everything clearly upfront before the appointment. If a salon is not experienced with textured African hair, it is completely acceptable to say so honestly before accepting appointments, charging families additional fees, and delivering subpar results. Customers deserve transparency, professionalism, honesty, and respectful treatment.

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