This spot is my favorite one stop shop to get hair and beauty essentials. Not sure how their rates compare to other beauty supply store but love how they are centrally located in that uptown area. It's very cool they always have a security guard on duty... makes me feel much safer. I enjoy going in once in a while pick up synthetic/colored wigs that I can wear casually or on a fun night out with my gals. They always seem very helpful. Never really had an issue and love to check out other places in the area afterwards or before heading in here. read more

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I recently shopped here and bought a small bottle of 100% vitamin E oil. I wanted to exchange it for something less than 100% because the 100% oil did not easily pour from the bottle. I told this to the man standing at the counter. He opens the bottle and tells me that there is nothing wrong with it. I tell him again and he says there is nothing wrong with it. I then tell him that I never said something was wrong with it. He tells me to lower my voice as if he is talking to his child. I asked if he sold anything less than 100% oil and he shows me something mixed with whatever. I asked him questions about it and he didn't know the answer. But he did know the answer when I asked for an exchange. "We don't do exchanges" he said. I don't know who he thinks he is but there are other places that sell oil and shea butter. I will never return to this dump. My advice is to spend your money where you will be appreciated as a customer. read more

scam site! take your money and get nothing. their email comes back invalid. cant talk to anyone. scam!

Terrible terrible terrible to be a regular and get treated this way is ridiculous.african American lady said this is human hair boho and it look like braiding hair. Wasted $70 per pack and it wasn't even the 2 options I asked about I should have left then I could have got synthetic hair was gone be better than wasting $70. Outwest could never thought would have traded it in no problem especially to a regular. Terrible service read more

Beauty House - Terrible human hair boho AfricanAmerican lady said this curly up better wet and wavy.very rude wasn't what I asked for. - Cosmetics & Beauty Supply Near Me - Chicago, Illinois

Excellent business! Huge selection and friendly knowledgeable people with great hours of operation.

Bottom line, this place has everything but customer service. I was looking at an assortment of hair bows, just looking them over and browsing when I noticed this tall skinny Asian man shadowing me. Not to be paranoid, but I started walking to another aisle and sure enough, he came the other way to head me off. I was in need of what I went in there for, so I did buy it. But I will not be shopping here again. I did not appreciate being followed around the store like that. I will give a shout out to the woman who checked me out...she was very pleasant. The owners of this store need to take a lesson from her. Also, they need to understand that the majority of their customers are Black and not criminals, so there is no need to stalk shoppers. read more

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Respectful & helpful staff, including security. Large selection so when my favs are out of stock I still have a decent pick.

Please head all the bad reviews. I went in today looking to purchase a wig. Their selection wasn't the best so I didn't end up trying any on. Upon trying to leave the store, a man who was sitting watching videos on his phone stopped me and went through my bag. It was embarrassing, felt racially motivated, and a violation of my boundaries. Please don't come here if you can help it, there's so many other beauty supply stores in Chicago. read more

i came to get stuff because my son wants to dye his hair convenient prices in products lots lots of stuff x hair nails make up & more read more

I walked in today for the 1st time and was followed around by (2) men like I was going to steal something. They stood very close to me and I felt very uncomfortable. The women at the front desk were extremely nice but I will not return and I will follow a complaint with the BBB and Consumer Affairs. I feel that if you are a regular customer you are treated fairly and but as a new customer I am very disappointed. read more

Yikes! I've been in Chicago for 6 months and had yet to find beauty supply other than Sally's. My guess is that there are plenty in the neighborhoods I don't frequent, but I digress. This place is pretty large for a beauty supply. They have everything from Marley braid hair to Xpressions kanekalon to Remy weave. They have it all. The rub: the neighborhood (it's in the seedy part of Uptown) and droves of staff that follow you around the store. I literally thought I was bound to get shot coming in and leaving away from the store. I didn't feel safe until I got to Broadway and Montrose. There were impoverished goons hanging or walking in wild packs of 5-7 dudes. I literally ran to Montrose. I probably will be back, just next time I'll take an uber, go earlier in the day when the goons are asleep, and make my uber wait. read more

My daughter moved from Baltimore to Chicago. It was hard trying to find a beauty supply store that had a variety of the ethnic hair products that she uses. Thankfully, we found this place, while on a food hop to Sonic. When I say LARGE selection of Crochet Hair Products and Wigs. This store actually rivals what is back home, so much that I stop in every time I visit Chicago. The staff have been friendly on each of my visits. There is a side parking lot, which is shared with Payless & Dunkin Donuts. The metro is supposed to be one block up, but it's under construction. There is some problem with vagrancy in the neighborhood, but the store itself has security in front and we never felt bothered while we shopped. Prices are reasonable. read more

Pros: Things are on the cheaps here Great selection of weaves an extensions Huge selection of other beauty products such as hair accessories, jewerly, makeup Cons: EVERY wig is black, where's the love for us blondes!! There is more "security" then actual workers who can help you read more

Neighborhood is seedy but beauty house is a great place to find great hair extensions at a reasonable cost. I knew what brand of extensions I wanted and the salespeople were able to find me good "Remy" quality hair just not at Remy prices. Parking lot is small. Store is off the red line Wilson stop. Just FYI. Be mindful of the neighborhood. read more

Worst customer service I have ever experienced. If negative stars were an option that's what they deserve. Never ever ever buy human hair from them! I was recommended a brand of premium human hair by one of the employees. Less than a week later the hair was completely tangled and shredding by the minute. The hair was supposed to be wavy but in less than a week all the waves were gone! I went back to let them know what had happened and try to get a resolution and they refused to help me! They told me it was not their issue. So very disappointing especially because I'm a frequent customer. I'm not one to write reviews but I had to because I was so disgusted by their attitudes. Never going back again. Please beware. read more

Ok. So this is really, really obnoxious. Today I called Beauty House to see if they had a very expensive product I normally buy, (Indian Remi Hair). I asked for a price on it and the girl stated "I'm sorry, we don't do prices over the phone." Wow. While I know it's not her fault and she was very polite---this is a real turn off, and only leads me to assume they've raised their prices and lowered their customer service. If they had the lowest prices they would have NO PROBLEM disclosing them on the phone. Way to shoot yourself in the foot Beauty House. read more

Love Love Love the fact that I now have a staple Black Beauty Supply store on the Northside. Nope Sally's doesn't do it with their shelf and 1/2 of black hair care products and I am not even going to begin to comment on the lameness around the corner from this place but they had everything I needed and I wanted and at a very reasonable prices. I can even commend them for carrying some more natural hair care lines and the lines that are mostly available online. I just found one more reason to fall in love with the North side! A+ in my book read more

OMG!!!! They have everything but the service sucks ASS!!! The people are rude do not want to help they text on their phones I will never go here again! read more

This place has lots of hard to find hair products in one place. When I lived in the area, I went often (I'm obsessed with my hair). Now that I don't live in the neighborhood, I pop in when I can and can always count on Beauty House to have great Black hair products at reasonable prices. read more

Definitely THE BEST beauty supply in chicago and definitely better than ANY beauty supply in Los Angeles.. I look forward to everytime I'm in chicago and able to stop by here to get all my products needed to do what I do out there. As an actor, being able to find proper hair moisturizers and facial creams is crucial and this place makes it ALL THE MORE easy! read more

Soooo... I just called to see how much Indian Remy was and they don't give prices over the phone. Kind of odd if you ask me. Several months ago I went in to buy Saga Gold Remy. I spent $100 for two packs of 10" on Amazon I spent $100 for the same hair at 12" and 14". That being said, Beauty House is something like a SCAM. This is the reason I buy on Amazon. Serivce isn't all that great inside the store either, ladies cautions. read more

I used to go here to buy hair for braiding and I was a loyal customer. They have a variety of hair brands and types, and not to pricey on hair products. It was my go to spot when I was in Chicago and I recommended it to everybody I knew. read more

I don't actually know anything about how good this place is but it comforts me that if I really really really need a wig, I can get one nearby. read more

Upon walking in I was greeted, the owner was training a few new employees. He was kind enough to hand me a basket while doing his walk throughs. For an Asian owned business, I have to say this is by far the best place to get your beauty needs. The staff are knowledgable and friendly. They carry non scented garlic shampoo, hard to find in Chicago. They carry a decent array of budget make up lines as well. I will definitely be back. read more

My mom and I have been coming here for hair for over 10 years LITERALLY. there was a woman who worked there forever who was always there and knew what I wanted all the time. Unfortunately she left. When I call I know exactly where what im looking for is located so when the new girls answer the phone I guide them. Sometimes they'll tell me they dont have it but I know they just arent looking hard enough and when I guide them. It's there. Ms.Lee is an angel she knows exactly what I want or a better alternative. I travel all the way up north just to get what I need read more

Went in yesterday to purchase extensions for my lady. The place is like a subtle Home Depot of hair. But the staff was VERY helpful to my needs. Veronica especially!! She was great!!! I totally recommend this place for all hair needs!! read more

Ive been coming here now for several years and need to say that the customer service is usually consistent. From the door to the cashiers the staff is welcoming, helpful and knowledgeable. The store carry just about everything...sometimes the hair selection seems a bit reduntance/overwelmning. However the prices are usually fair. read more

Absolutely love this place. The workers are knowledgeable of the products and great customer service....will definitely go back!

Large selection. The employees could work on their customer service but I suspect they don't really care much because they know people will keep coming. One employee will try to get you to use his hair services while you're shopping but he's friendly and harmless. I did finally get a smile from the other employees when I showed up at the counter to pay. Overall it's the usual experience at a beauty supply, I'd return. Though I overheard another woman complaining that the wig salesperson was rushing them. read more

My sister and I recently had an atrocious experience at this store. While we stood in the front of the store receiving help from an employee, a security guard demanded we follow him because we somehow looked "suspicious". We were then forced to leave the store without explanation. The staff treated us in a completely unprofessional manner and will not be visiting this store again. If you enjoy being treated with undue suspicion and overt disrespect, you'll have a wonderful time at the Beauty House. In every prior experience I've had in this establishment, I have witnessed security aggressively shadowing patrons and creating an unnecessarily tense atmosphere. I strongly recommend people do their best to avoid this business until they learn the basics of proper consumer service. read more

i come here frequently...i go in to buy products for my sig other....at first yes i was followed around but once they got to know me it stopped....i find that this happens at all asian owned business i go to....i dont think its a racist thing i just think that they feel strongly about preventing theft and that is how they do it....it is not a comfortable feeling but all in all they are very professional and make me feel welcome to shop there read more

I love to shop here...they have a large inventory, and most often they charge less for the same merchandise you'll find at other stores; I always leave with more than I intended to shop for. The diversity of employees is especially great to see - they're very friendly, helpful, allow refunds/exchanges, and it's even more wonderful they don't follow you while you shop. read more

I've gone to this beauty supply store for years, and I love it!!!!! You are always greeted with a friendly "hello" as you enter and a friendly "goodbye" as you leave. The products are endless along with there wig selection, and the prices are just right. Yes, at times the service behind the counters can be slow, but it's not an all the time thing and I've had far poorer service in so called "classy" places. If you want easy on the pocket book prices, a large variety of products, and great store hours (open on Sundays) you cannot beat the Beauty House on Wilson Ave. Oh, yeah, if you are a black woman/man looking for products suited for you this is the place to go. read more