Vibe: positive Walk-ins? Yes!…read moreLuxurious space Well skilled, friendly stylists who give you the skills you need to customize and maximize your hair routine. Already have my next appt scheduled!

I accidentally came an hour late for my haircut appointment and I was charged $23 as a late fee and…read moreyelled at by Tracy Wilson. She called me on the phone and immediately started yelling. I was in another appointment and she said she'd call me back. Six days later, I called her and she told me it was all my fault. The card number she used was a cancelled card, which I didn't get to tell her, but she said she was going to get her money back because what happened wasn't her problem. I would have offered to give her part of the money, but she hung up the phone.

I booked two appointments with Monique. The phone number is in the 413 area code. The address is on…read morethe corner of Elm Street and Holmes Road. When I got there for the appointment, I found out that Monique has not been the owner for several years and she claims that Yelp hasn't updated the site. Everyone's time was wasted. So much for relying on Yelp.

Monique was amazing! She did what I thought was impossible and spent a lot of extra time doing…read moreit. I definitely chose the right salon and will definitely be returning! I highly recommend divine hair design!

The best haircut I've ever had! Missy is amazing as always…read more Comfortable, clean environment and a great team.

After I moved to the Berkshires 4 years ago, I still had my hair cut in NY, where I used to live…read more Decided I needed to find someone local and I did. Missy is great! She knows just how to cut what I envision. And she's so easy to talk too.

So here's my story. I'm a wedding planner and so I never leave bad reviews, this is tough for me to…read morewrite. I hired Danielle Pierce to do my hair and makeup for my big day, Oct 7 2023. I signed a contract for hair and makeup and she took my card information on a contract via email, illegally hooked it up to a cash app account, and drained my account. I emailed my contract and card information over in a PDF attachment to her, and then she emailed back and asked if I have cash app. I said I didn't, and the next day my bank alerted a transaction that said Cash App Evan Bonzo for $500 and since that was her minimum and I had told her I'd pay it in full I thought that's what it was. It seemed like a weird way to do it, since I don't even have cash app, but she sent me a receipt two days later and said her accountant had taken care of it, so I thought -- that's it, paid. Then more money came out from the same thing a week later ($400), cash app under the same name. So, I said something to her about it and asked her if it was her. She said it was not, and she didn't recognize the name, she said she has been hacked too and I should talk to my bank. When I explained that I do not see the $500 she said she pulled and sent me a receipt for she responded that she actually never received my deposit after all. When I said I wanted her accountants information so that I could talk to the person that was supposed to have charged my card because I'm filing fraudulent charges and wanted more information, she did not respond to that question. She simply keeps letting me know that I can mail a check, since she now claims she never got my deposit. When I look her up her website has been taken down, and all of the most recent reviews are how people never got their deposits back. Not to mention, her business isn't listed on the Better Business Bureau website, even as an unaccredited business... so basically, it's all a sham. All in all, horrible experience and I wouldn't recommend her to anyone unless you want to lose your money and never get it back. I've filed a police report, and taken the proper steps with bank to stop the card -- but do not trust this woman!

**this is a review of Danielle's communication and professionalism, and not of her actual services-…read moreas i never ended up having her do my hair or makeup. I first contacted Danielle on December 5th regarding Hair & Makeup services for my June 8th wedding. Was looking to book 14 services for 10 people (which equaled over $1300 in services). Between Dec 5th and January 31st, we emailed regarding these services- many times I needed to email her a second time to follow up to an email she did not respond to, or to ask her to send the contract that she kept saying she would send, but did not. Despite this, and seeing one other bad review where the person reported she was a bad communicator, I decided to move forward with booking Danielle- I wasn't thrilled with many other options in the area. On January 31st I scanned in my contract, which had my CC info on it, and asked her if she needed me to send a hard copy as well. She said I did not, confirmed receipt of my contract and we were all good. Fast forward to March 7th, when I received an email from Danielle asking that "should she still have my date available, if I would like to book with her"..... ummmmm WHAT?! So, I replied (5 minutes after she sent the email) and stated that I had already booked and for her to confirm this was true. I figured "maybe its an oversight" and then also forwarded the email chain where I had sent my contract and she had confirmed receipt. Friday morning, I had still heard nothing, so I found her phone number and called and then texted her. I knew it was a cell phone because the voicemail gave me the same message that my voicemail gives. Friday afternoon, I still had not heard, so i sent yet another email- expressing my dissatisfaction and requesting a response by end of business day, at least just letting me know that she had received my emails and was looking into it. Here we are, 4 days later, and I have yet to hear a single word from Danielle. Where does this leave me? Less than 3 months out from a wedding where I need 14 services done, have contacted numerous hair/makeup girls in the area, for them to all tell me they are already booked. Is this surprising? NO. This is why I started looking in December. Despite this, even if Danielle was to contact me now, I would NOT move forward with her- I do not trust that she would show on my wedding day. I don't think there are really enough words to express the level of disrespect, unprofessionalism and lack of care for others that Danielle has shown during this process and most specifically, throughout the last 4 days. EVEN if there was a crisis happening in your life- as a business owner, you find 2 minutes within a 4 day span to respond to an email, phone call or text. If someone cannot keep up with their correspondence with clients, nor keep things organized, I don't believe working in the wedding business is for them. This day is so HUGELY important to so many, and to have to deal with this throughout the process is so disappointing. I would recommend looking elsewhere for your hair/makeup wedding day services. Best part of all of this? In Danielle's contract, she requires a 20% tip from each and every person. Now, this tip amount is pretty standard and usually what I would tip a hair/makeup girl in a normal situation where I was happy with the service (including showing up on time, doing a good job, being professional etc.).... so when I saw it included in my total price, I didn't bat an eye- even though I received many contracts from other hair/makeup artists where this tip was NOT included. Looking back, I realize she likely includes this because she wants to guarantee herself a tip despite less than professional business standards. **update: 2 hours after posting this review, I received two emails and one text from Danielle stating she was sick and had not even glanced at her phone in 4 days. Somehow.... I found it very hard to believe, especially considering I replied to the email she sent me on Thursday within 5 minutes. Also, it seemed odd that she was all better as soon as I posted the reviews. She offered to move forward with the services, but I chose to find another artist. She may be fantastic at hair & makeup, so I don't want to discount that, but there are MANY things that go into being a business owner, and if you are going to run one- you need to take responsibility for those things as well.

Lari did my wedding make-up beautifully with very little guidance from me. Not only was it…read morebeautiful, more importantly it withstood 100 degree weather, tears, sweat, and cake! It looked just as good at 8pm as it did at 11am. I can't say enough about her wonderful work and would recommended her to anyone!

That is simply not true, you did not clean your makeup brushes until I asked you to, and you did…read morenot use disposables. I also did not receive any of the other face products you mentioned. Your license is not posted and your makeup is extremely dirty. Once again I had to ask you to clean the brushes, and there were absolutely no disposable brushes used. Very unfortunate excuse for a "business" I did not give you permission to post a link to my personal photos- please remove at once. People can see how unhappy I was anyway

Sabrina was a pleasure to work with. She did my make up for my son's wedding and helped me feel…read moreconfident and beautiful. Highly recommend!!

Having Sabrina as the makeup artist for our wedding was one of the best vendor decisions I made…read more From our very first email exchange to the wedding day itself, she was wonderful to work with- responsive, fun and easy-going. On the day of the trial, Sabrina drove a good hour or so to get to me on a snowy New England day. When we discussed what I wanted for a look, she truly listened and she never made me feel bad about asking for tweaks and adjustments. (It was really important to me to have a bit of winged eyeliner because it's always been my look, and she nailed it in such a classy way.) The make-up looked beautiful and I felt like myself. Between her talent, her upbeat personality, and her prices being more reasonable than many other vendors in the area, I ended up booking her the next day. On the day of the wedding, she was communicative and punctual. My bridesmaids and my mother-in-law looked stunning. And as for me, I felt like a queen. She makes you look beautiful without caking on pounds of makeup. Our wedding was in August, outdoors and 80 degrees, and I never felt oily or gross. I especially appreciated how great she was with communicating via email. I have a busy job and it's hard for me to make time for phone calls, so having that flexibility made wedding planning so much less stressful. She'd always respond within a day or so. Overall, Sabrina is just such a chill and professional person that I couldn't help but feel happy and relaxed on my wedding day. Whether you are looking for a natural look or a dramatic look, I highly recommend Sabrina.

What is there to get my hair & make up done for my birthday. The make up artist as well as the…read moreowner Jessica Was so sweet and my make up came out so amazing I got exactly what I asked for. The hairdresser there in Mahogany also did my hair Exactly how I wanted it after showing her a picture. The atmosphere was really nice as well as the vibe.

From the owner: Here at Beauty Secrets we empower beauty in all walks of life.This is a place where you can come…read morefor enhancements and services for all desires. From makeup and brows to estheticians and salon work we strive to accommodate and excel in all the feminine secrets.

So thrilled I decided to use Liz Washer for our wedding! My makeup was beautiful and natural,…read morelasted the whole night, and made me feel like a princess. All of the women who had their makeup done LOVED their looks (and they are all family so they would be honest!). We had a last minute addition to our makeup lineup and Liz worked with me to accommodate. She made everyone feel welcome and comfortable and really took her time with each of us. I highly recommend Liz for your wedding makeup!

[This review comes from my wife:]…read more Liz did my and my bridal party's makeup at my wedding, and was awesome. Most importantly, she did great work. I am a very particular person (especially at my wedding), and I literally looked in the mirror when she was done and didn't want a single thing changed. In addition to being really good at her job, she is also super cool. She is very calm, which I really appreciated. She is organized and professional, and has an attitude towards weddings and makeups that I really appreciated. I would recommend her without reservation. My only complaint (and I don't really hold Liz responsible for this), is she recommended our hair person, who I didn't love love. I can't find any reviews for her, so will just put mine here. Her name is Jen Adamites (www.jenursa.com). Jen did my and my bridal party's hair at my wedding. I think she was pretty good -- at the end of the day, everyone looked beautiful, but I would not put her in the category of totally amazing hair magician. My hair took a ton of tries day-of, and at the end of the day, I would say I was 85% happy with it. This is partially my fault -- as I said above, I am one of the more particular people I know, and I also didn't have an 100% clear idea of what I wanted. Jen was good about working with me to get it right. But, it was definitely a frustrating and time-consuming back and forth, and I didn't ultimately feel like my hair was as perfect as I had hoped, or that she totally got what I wanted. She's a nice and easy-going person, and overall, it was certainly no disaster.

This place is amazing. It is very clean and overall has a very great atmosphere. As for how my hair…read moreturned out, it is amazing (see photos below). They also care about you more than making a quick buck. I was planning on getting a relaxer but Nicole told me that wasn't necessary based on my hair type. Overall a great experience.

I called to make an appointment. As a new client, I was asked a few questions about what I wanted,…read moreand what times were best. I scheduled something for two weeks out. As soon as I hung up the phone, I received an email confirming the appointment with a click to sync it to my calendar. I received 2 more text messages reminding me of the appointment, the week before and a few days before. I felt like they knew we already. I arrive ontime and Nicole was finishing up a hair consultation. My wait was less than 5 minutes. During my wait, I took in the atmosphere. Clean, Comfortable and with neo-soul playing. It felt like there should be a speak easy in the back room. I was not prepared. I didn't know what hair style I wanted. I explained my habits and desires. Nicole brainstormed with me until we found something that felt right. It was a true hair consultation. Now that she understood my goals, I told her to do whatever she thought was best. I had no idea what color or cut I was going to come out with. But, as I requested she gave me something, professional, colorful and low - maintence. The color was much more than I have ever achieved with SoftSheen-Carson. This was professional! My split ends was gone, dry hair-is now moist, layers and precision describes my blunt cut. But most of all the up keep is easy. I will be going back. This was worth every penny.