I first came to Eloure during their pre-Grand opening, I was impressed with the products and the…read moreowners. I returned during the grand opening and was able to find product for my curly hair that actually met my expectations. Today, I was telling my friend how I had my hair rodded, was waiting for the curl to drop and 2 weeks later it wasn't lose. That changed when I got caught in a storm during JazzFest with only a bucket hat to keep dry. My hair was definitely soaked but I didn't feel like washing it and just pinned it back and slept in it. Didn't do a thing to it for the next two days and when I went out in day 3 the curls were loosened but it felt like they may be dreading! My girlfriend recommended I mix conditioner and water, spray it in my hair, let it sit a bit and then try combing it through. She recommended a continuous sprayer to get it evenly distributed, of course I didn't have one. So of course I went to Eloure. Honestly, since they're a small beauty supplier I wasn't sure they'd have it. As soon as I walked in they had them right in front and several. While there the staff was assisting a couple with the purchase of wigs. They were so excited to find exactly what they wanted and finding out they were as expensive as expected. Reasonable pricing is also a plus! Every time I've gone to Eloure the staff has been knowledgeable and professional. I love supporting small businesses and I continue to support good ones like Eloure!

It was my first visit to this business and I was greeted (by the co owner) of the business and he…read moregreeted me in a friendly manner. I noticed how neat the store was and wigs were neatly displayed and not cluttered ( as I have noticed in other beauty supply stores). Excellent customer service with a genuine concern in assisting me in finding a wig I would be pleased with. My first visit will not be my last. Much success and keep up the good work.

Not open for the public. This beauty supply store is specially for the professionals. Many unique…read moreitems in stock to keep your salons stocked with quality items but prices online are more appealing.

Good morning, I have been an avid shopper and loyal customer…read more of coco beauty for more than 10 years. I now live in the Saint Johns area and still drive into jacksonville just to shop there for my human braiding hair... the associates are mostly pleasent and helpful and the owners (although stoic presenting) have always been cordial. On average I've spent almost 300$ everytime. We ladies know quality human hair is expensive and depending on the lengths. For the styles I want to achieve it's anywhere from 50$-80$ per pack! I get 3 EVERYTIME and sometimes 4 if I want to mix in a color. On top of that there are the little odds and ends that get picked up just because. Yes, I know, impulse buying... anywho. Wed 25 Jun I went there with my husand and our two girls, and like always I looked around for the human hair aisle while they puttered about. I got 3 packs of human hair... 16"Zury 1B $49.99 18" Zury 1B $59.99 and 24" Kemi $79.99. The hubs got the girls a few things and the afew more things at the counter. Nothing in me has ever lead me to believe that the hair lengths were not what was on the packaging... I get home and prep it for bleaching as I have done many times in the past. I go through the entire process and I'm now ready this morning to get started. I go to my hair bin and get out the color I wanted to add. 18" Model Model Dream Weaver #30 which was previously purchased maybe $59.99 I don't recall. I set the hair out so that I can begin to unravel the elastic gold band and as the hair is laying on top of eachother I notice a discrepancy... I said this can't be right. I looked back at the bags and then my receipt and when I confirmed what they all said, I got out my measuring tape. Well I was surprised to say the least and felt very angry and betrayed to say the most. How could this happen? It's never happened before. The 16" was 14" the 18" was 16" and the 24 was 22! I even asked the Hubs to look at it in case I might be wrong. I was not. So I composed myself and called the store. An associate came on and listened for a bit and then put on the store owner. He was NOT helpful AT ALL. He blamed the manufacturer. obviously they can't check the length of every pack of hair... but woth this information he should probably reach out to them and find out what's going on. No he said he could not help and he could not give me more hair. He said the most he could do was 10%... I was appalled. I didn't have time to ride back up there right then as I'm sure many women don't or don't want to be bothered... but I asked him if this has never happened before, can't you take a loss a loyal customer? And get on the manufacture for false advertising? He had gotten rude with me and said something like why I'm asking him the same thing over and over and how come I'm the only person in the 10 years he's been there to ever complain about this... how should I know? I kept my cool although I'm sure he could hear it in my voice. He said he could not do anything... I said you own the store, you could charge it as a loss, like when people steal no? No he could not help me at all and he would not be calling. He gave me the numbers to call Zury and femi. I will be reporting this to the better business bureau as well. You'd rather lose a loyal customer that you can continue to have for years and years to come? This could've been a better review, singing the praises of Coco Beauty, for being so understanding... Instead I'm here saying buyer be WARNED! Check the length of hair you have gotten from this store! And shop somewhere else for your beauty supply needs BECAUSE THEY DO NOT CARE ABOUT THEIR CUSTOMERS. I'm sad that I have to find somewhere else, but it's about the principle of the thing.

Thank you to Ms. Chong, for providing kind and caring assistance to my wife in selecting an…read moreappropriate lovely wig, my wife's medical condition has resulted in hair loss, Ms. Chong took her time and great patience to show my wife how to wear and dress the wig to meet her style. My wife is so happy to wear this beautiful piece that has boosted her confidence. We will visit you again Ms. Chong, thank you.

Amazing customer service!! Helped me figure out exactly what bleach to get based on my hair type…read moreand she had a lot of experience on doing hair. Would definitely come back.

I was greeted as soon as I walked in which was a plus Coming in from out of state to look around…read moreand I saw free tress passion twists which can't be found everywhere. An Asian lady asked if I needed help and later this black lady asked if I needed help but I was ok although I did ask her a question. Didn't realize she'd follow me around the store in two other places. I take a star off for this because I already had things in my basket so I had no intention to steal. I look a lot younger than I am and that's not always a blessing because I'm sure she thought I was a young buck. Nice wig selection and accessories but I have to take a star away for the obvious policing.

The new beauty store : dollar tree Love this store my…read morefriends and I go often to find an anything you can think of from keychains to skin care! Love this place.

This is such a great store! I always make it a point to stop in here and can never walk out…read moreempty-handed. I was looking for a unique theme of gifts for a dear friend who loves butterflies. Lo and behold this place hit it right! I was able to find jewelry and hair accessories and a beautiful gift bag that was just perfect and she loved all of it.

I've been watching their instagram page, I lame here for a particular item they advertised on sale!…read more They were out of it! I also thought I heard it was a black owned business. The store is nice. Customer service was ok. If you're in the area check it out!

Jacksonville the another friendly hair store looks always come here to buy stuff items are low…read moreprices and the environment is clean place

Never received my order. No response to multiple emails or phone call. At this point I'm not even…read moresure this is a legitimate company. I had to file a dispute with my bank hoping to get my money back. With zero customer service or response, I consider this place a scam and will never attempt to do business with them again. This was the first time I ordered from them and certainly the last. I strongly advise against doing any business with them.

We started working with them for private-label soap over a year ago. It had been one disaster after…read moreanother and now they are not responding to our calls and took thousands of dollars in inventory and payments. We now have the police and attorneys involved after giving them months to reply and or fix the issues. They have also screwed over several other businesses lately that we checked in with. DO NOT DO BUSINESS HERE!

This store and owner are amazing. I've been using her products for years and they never disappoint…read more Her shampoo bars and brightening face bar are my go to's that I can't live without.

I couldn't go without writing a review, The staff was so kind and helpful while me and my friend…read morewandered the store. But good service aside, the products are amazing. I got a simple lavender body butter, and I can't ever let it go! The scent lasts FOREVER! my bathroom constantly smells like it now and so do I. I had trouble finding a scented product that didn't irritate my skin, but this product is just so good!! I hope they're around awhile because it's a formula i'll never give up!