I went to Balayage Boutique expecting the expertise their name implies. Instead, I paid $400 for a…read morerushed job that left me with severe bleed lines and harsh horizontal banding the exact opposite of a blended balayage. The owner, Danielle, refused to take accountability for these clear application errors, instead blaming my hair history and even the complimentary wine they served me. To make matters worse, she expected me to wait an entire week for a "fix" that was just a toner and root shadow to hide their mistakes. I left in tears and now have to pay for a full color correction elsewhere. This salon takes high end prices but delivers amateur results and toxic customer service. Avoid this place at all costs

Consistent excellence in services and customer service. Always there for clients. Customer of 13…read moreyears.

Highly recommend Susan! Had a great haircut and highlight. Susan was able to give me a wonderful…read morecolor and a new fabulous haircut. She knew exactly what I needed and what would look good on me. Normally, my husband doesn't even notice I got my hair cut, but today he did and was wowed! The salon is neat, clean and centrally located in Naples. Susan is super personable and fun to spend a few hours with. Thank you!!

I'm very happy with the highlights, haircut and hairstyle that I received from Susan at the salon…read moretoday. The highlights look natural. When I walked in my hair was dry and damaged. I looked like I had a single process rather than highlights. Susan was able to correct my color and gave me a great hairstyle. Susan took her time and communicated with me so I would be comfortable with the length and style. If you are in Naples and in need of highlights and a haircut please do not hesitate to visit Susan Wahl at the head hunters salon in Naples.

I have visited the Naples Village location twice now and think they are incredibly impressive…read moreprofessionals and client focused. Maggie colored and blew dry my hair - she is clearly a master at what she does, ensuring that your blow dry lasts for quite some time. I had requested a Mani Pedi and Melinda made sure that I was well taken care of. Both of them and the entire staff were delightful and accommodating.

Edgar has been cutting and coloring my hair for 15 years and has always done an excellent job ! He…read moreis receptive to any kind of change I might like , as well ! Am always greeted with a glass of chilled ice tea --and the mini neck massage after shampoo is an another extra I love ! BEST SALON !

If you want to be treated as if you're the problem for asking for simplistic things like a straight…read morepart.. come here! If you want to have it look like a 14 year old with no training did your hair... come here! And most importantly if you want to waste an hour of your day... this is 100% your place. This salon caused me to be VERY LATE and nearly miss my event. Absolutely the worst salon I've ever been to. I asked for sleek coquette braids for a party. See the pics. Messy part, not sleek and super over textured. Ended up having to do my own hair on the way to my event. Throughout the process the stylist, Aaliyah didn't follow what I asked for. I said sleek regular braids, she suggested boho French, I said no... sleek, I need to be outside 5+ hours. It was really odd to me I showed her a photo and she brushed me off. Assumed she just finally understood.. but boy was I wrong. Also during this chatting period she let me know she doesn't like working at a salon and would rather do private hair and makeup bookings because "she can charge $300 for this basic hair" which I found to be super weird... I AM AT A SALON YOUR WORKING AT? Also what does your employer think about you telling me this? Anyway.. Finally see the end product and I'm horrified but I have no time to have her fix it so I figure I'll pay and leave and just never come back, hoping maybe I could fix it myself. However, the more I looked at my hair the worse it actually looked. I used their mirrors in reception and saw how drastically crooked my part was. The braids looked so shriveled and horrible in the daylight. When I was checking out I told the receptionist I wouldn't tip 20% because the part is crooked and the braids are not what I asked for. NOTE: I asked for nothing!! Simply said: I wanted to be transparent since I'm yelp elite and would leave a review that this was really bad service and styling for over $100. Told her I'm used to NYC and Miami pricing but for quality service, not this. Also told her I don't have time for the girl to fix my whole head, and I'm confused because the most BASIC aspect of the hairstyle is a straight line, which she could not do. She kept calling me "honey" "sweetie" and "girl" like I was a 6 year old... then acted like she'd do something. First she refunded me and said she'd call the manager... however she then came back and said never mind, gonna recharge you, and it'll be full price minus $20 because "that's just the pricing." Tried to make it about me not wanting to pay versus the genuinely trash quality they provided me. It's the first law of cosmetology school to learn STRAIGHT LINES, and parts, so weird that they thought it looked ok. For reference my NORMAL hairstylist gets a 20-50% tip from me on services, and sometimes 100% tip when she braids my hair. I was 100% targeted because I said I was unhappy and not going to tip the girl 20%. So to confirm, they wanted to charge me $95 plus tip for braids that were not what I asked for, and a part that looks like a teenager did my hair. When I explained that I'm disappointed that the part was super crooked and the style isn't what I asked for (couldn't see much while she did my hair and told her I didn't see well without glasses) they tried to act like I was the problem because I didn't have another hour to let her fix it. I even showed the stylist a photo of what I wanted.. it wasn't even close. I had them take the styling out of my hair and the girl was beyond rude, nasty and mean while doing so, also said she did what I wanted which I explained again I asked for sleek and not shriveled, and when I said I wanted a straight part she said "looks fine to me"! She pulled my hair and made this sooo uncomfortable. They had me leave the salon with texture spray, product and never even brushed out my hair. No offer to return my hair the way I came in, or even brush it. Left me looking a HOT mess on a weekend where hundreds are outside at the farmers market. I would avoid this place and garbage staff. The worst service I've ever had at a salon in Naples. These weirdos genuinely had a boner for being nasty and sending me out the door looking like a mess. Weirdest experience ever. Go to blue water salon for great service, excellent braids and party hair, and to be treated as an actual human.

I've been going to Gigi for over 5 years now, and she is truly the best! She's not only incredibly…read moretalented but also one of the kindest and most genuine people you'll ever meet. Gigi always puts the health of your hair first. she'll never do anything that could damage it and is completely honest about what will or won't work for you. Every time I leave her chair, my hair looks amazing, feels so healthy, and I feel so confident. I can't recommend her enough!

Best Salon anywhere. I have short hair and I like a precision haircut that is very stylish. I also…read moreget blonde highlights. If you want the best results for your hair type and to compliment your face, don't go anywhere else. Barona and her team are amazing!!

I waited 30+ minutes after my arranged time for my stylist to become available. No one communicated…read morewith me about the delay. In fact, the person at the front desk never smiled or even welcomed me in any way. Apparently, each provider needs to purchase her own tools. My hairdresser uses a ridiculously loud hair dryer that she thinks is fine, although it kept overheating. Would also caution any employee from espousing her own politics or health advice. This is not a well supervised staff. The owner is obviously absent.

My wife and I recently visited MBS Beauty Studio located among the vibrant 5th avenue in Naples on…read morethe second floor. Surrounded by buildings and plenty of parking behind this building and adjacent structures, this may have been the warmest welcome we have received among the many spas we have visited. The communication beforehand and convenient confirmations were super helpful, as was this spa actually having a couples massage room which can very difficult to find. Both my and my wife's therapist were exceptional, melting all our stresses away during our 90 minute treatment. Heated beds from below, nice AC from above, warm stones and and lavender scented towels were just some of the amenities which elevate the experience. After you are done with a relaxing treatment, you are right down town near a plethora of excellent restaurants to enjoy lunch or dinner before continuing your day.

Beware these people won't run a shady operation and they should not disgrace beautiful upscale…read morefifth Avenue with their location. They are vile they are vicious and they are very unorganized. Just a fair warning go for yourself and see. They double up on appointments. They say that you never made the appointment when you clearly have confirmation via email and via text they get loud and angry and then they deny it when you report them to Groupon. I would definitely think twice before making any reservations with this so called place of business.

Everything went well through the whole experience. I felt like the people who work there really…read morecare about their clients.

Carol Lyn is an amazing stylist. I have been trying to grow out to my natural color. She gave me a…read moregreat cut and high and low lights to transition me and the head massage was fabulous

Hands-down, this is the best salon experience I've ever had. Gigi works miracles!!!! I came in with…read moregreen hair from black dye over top of red hair coloring. After the bleach test strand all that was left was a red stain. Gigi was phenomenal and brought me to a beautiful brown/blonde just like I asked for. Another perk is that everybody that was working at the salon that day was hands-on and helping when she needed it. Throughout the whole experience, I truly felt like I was in good hands and she has gained a client for life.

Staff were absolutely graceful and welcoming. I had to reschedule my appointment since I drove 1:45…read morefrom Sarasota and they were very accommodating. A beautiful young lady named Jasmine helped my hair revitalize with care and experience. Very professional yet very sociable. I enjoyed my experience there. Thank you!