It's my first time at Massage & Spa at Bethany and I'm so glad to have discovered this place. The…read morestaff are friendly and the place is beautiful and clean. I had the best massage by Sharlene! She is amazing. She nailed it with what I was wanting out of this session which was to release tension in my neck and shoulders, but also wanting a relaxing massage. I find deep tissue too intense and not relaxing. So, her pressure was perfect and she focused on the areas I was concerned about. I didn't want it to end. I will definitely be back and book with Sharlene again. I highly recommend this place!

I emailed to purchase a gift card for my sister in law's birthday. The staff quickly replied, are…read moresuper helpful, and even included links to purchase the card online. They offered two methods of delivery- email or they will mail out a card for you if you want. They have great reviews here on Yelp! The pictures of the spa look great! I hope the Serenity Reset is exactly what my sister in law needs! Some lovely down time for rest, relaxation, and a reset!

I highly recommend both Kari and Sarah for massages! I'm grateful that I'm able to use my insurance…read moreto help pay for more frequent massages. Both Sarah and Kari are excellent, aren't overly talkative, and are great about full-body massages that also target extra sensitive spots. The hot towels and heated massage tables are super relaxing and almost put me to sleep. They have a sound machine in the rooms so you can't hear any loud cars driving by on the nearby busy street. I also appreciate that they don't ever ask about leaving a tip, but they have a little QR code so you are able to leave a tip if you're able to. I recommend getting there a few minutes early on your first visit so you can find the office inside the large office building.

Calm and welcoming space, and the best massage practitioners I've ever experienced. They truly care…read moreabout your needs and concerns and will give you wonderful, personalized care in your journey to bodily wellness.

I gave this place YEARS of loyalty -- and they canceled on me TWICE without telling me…read more I've been a long-time client at Mio Zen, I tip well, I show up on time, and I genuinely like my therapist. That's why this experience was so disappointing. I booked an appointment and showed up, only to be told in person that my appointment had been canceled. No call. No text. No email. Just... surprise. They apologized and rescheduled me for the next day. The next day, I took time off work -- again -- drove there -- again -- and once again found out my appointment had been canceled with zero notification. That's two hours of driving. Two chunks of my work schedule rearranged. Two stress spikes instead of stress relief. I completely understand if cancellations happen. Emergencies happen. Therapists get sick. That's life. But not notifying your client -- twice -- is unacceptable. A simple call or text would have solved everything. To make it worse, they offered me 10% off my next massage, which honestly felt almost insulting considering the time and inconvenience lost. I valued this place and had been a loyal client for years, but reliability and communication matter. Unfortunately, this experience has cost them my business. If you value your time and clear communication, I would reconsider booking here. Disappointed.

Fei Bi is an amazing Massage Therapist! She is very professional, knowledgeable, skilled and…read moreespecially more intuitive than therapistsive ad in the past. She always asks if there are any areas to avoid because of injury or medical conditions and areas that need more attention. Even though she asks she always seems to be able to pin point the troubled spots and knows exactly how to sooth them!

I wish I could give this business 0 stars…read more I had the WORST experience of my life here. Horrible customer service, being rushed out, etc. I scheduled a 90 minute massage for my birthday that wasn't even the full 90 minutes. Thank god because I was in complete pain. My lady (was 200+ lbs I'm 117 lbs) completely straddled me and her whole body on was on top of me, her knees were literally in my back. My body was left full of bruises and full body rash. I went in the next day to ask for a refund and they refused to give me credit back or cash. I asked for the managers name, they said to contact the police for any information regarding names. Her name was Joanne, and made me talk to her boss over FaceTime while he yelled at me to call the police because they're not going to do anything. Their licenses are also expired (pictures taken 03/23/2021). Please save yourself and go to hand and stone or anywhere else.

This spot is fantastic. They offer traditional massage, chair massages and reflexology foot…read moremassages. I have been wanting to check this place out but usually get 2x a month pedicures so another foot appointment was not something i had made time for. But I had a very long day on my feet and wanted to get a little pampering. I made an appointment over the phone for a weekday evening. The location is very clean and relaxing- no TVs. They offer tea and water and have a few snacks available. I was advised they opened 2 months ago. Benjamin gave me a fabulous foot massage and an included 5 minute chair massage for $48. It's basically a nicer/longer version of a massage that comes with a pedicure. I really enjoyed it and will come back. I think it would be a great place to bring a friend for a birthday treat.

Great deep tissue massage. Got all the tense areas and really firm but nice pressure. I got a…read moremassage from Sha She or Sha Shu (I don't remember exactly) because she worked her magic and I will be coming back to her!

My 4 year old could have done a better job! The request was for a prenatal massage.... not only was…read morethe 'massage' interrupted every time she needed to check who walked throughthe door (while i was on the table with a tiny sheet over me), no oil or lotion was used, no positioners were provided, and she only used her fingertips with pathetic pressure. The bright side is i know where I'll never go again!

I have been in some intense pain for the past 13 days stemming from a culmination due to sitting…read morelong hours in front of the computer due to the nature of my work including long 1hr commutes to and from work in the car and also from bad posture doing other things, such as looking down at my phone and playing games. I was in a desperate search to find someone who can provide a solution to my pain. The other day I went to my physician and was prescribed some muscle relaxants but I knew that was just a temporary remedy and not the solution to my problem. I needed a professional who understood the body, how to treat muscle pain and how to remove the knotted muscle causing the stress in my neck and back. This is where Kay at Gentle Cloud Spa came in. My doctor had referred me to a local massage clinic in Tigard but that location had no availabilities and their reviews were across the board so I decided to scour the surrounding areas for someone who I felt was capable enough in relieving the major pain I was experiencing. I decided to give Kay a try and boy did she worked wonders for me. I went with the 90 minute deep tissue massage and she helped relieve the main causes of pain in my back and neck. Kay was very thorough, she educated me during the process as to what may have been causing my issues and went to work. Throughout the process, I can feel her work on so many areas and knots that were scattered throughout my body- places where I felt no pain yet was directly contributing to the cause of the pain I was experiencing. Her hands and elbows, including her feet, are very strong. She incorporated stretching techniques that I've never experienced before as well as break-apart those painfully, knotted areas. She said when I first arrived, she knew I was in pain because I was hunched over and my posture was bad, but when she finished 90 minutes later, I felt more loose and the tension in my body went away. Kay really knows the body well. She has over 14 years of experience and was once a nursing student as well as work at a chiropractic office in the past which I believe puts her above the rest. I have worked with many masseuses throughout the years back in the Bay Area, some were good while others were only tied to their routines, but Kay knew what technique to incorporate (Tui Na) style and how to remedy my painful situation. Last Monday, I went to a massage therapist in Newberg and I felt that the masseuse was only following her standard routine and did not nothing to relieve my pain. I felt that visit was a waste of money and I won't be going back there, but visiting Kay this afternoon was worth my time and investment. I also met Rachel who was very kind and help set me up with a massage package which I believe is well worth it since the nature of my work and routines won't change and may cause some pain again in the future. Don't take your body for granted like I did- we are all so busy in our daily lives with doing so many things up until our bodies start hurting really badly and then we have no place to turn to for help. I believe that the body needs maintenance from time to time due to many circumstances in our life. Take care of your body, get a massage to relieve the stress and tension from daily life, follow the natural way of allowing it to heal with minimal use of medicines as it can take a toll on your internal organs. Kay is a firm believer in this and now I'm a firm believer in her and the techniques she uses. Thank you Kay for helping me today- I am forever grateful and I'm looking forward for more sessions in the future.

Amazing experience. Organized, professional, gives insight and recommendations but not pushy. Will…read moremost certainly go back! My facial was very well done and my skin looked flawless. Thank you for a wonderful experience.

I had my first session with Kirstin (RelaxPDX) today at Massage Naturally, and what a wonderful…read moreexperience it was. She specializes in Chapatti Thermal, also known as "Foot/Rope Massage" -- which is a very old form of massage originating from India. There are very few people in the US that do this particular work, and this was definitely one of the best massages I have ever had. It was invigorating and healing. Kirstin is was very helpful with lots of great information about Chapatti before, during, and after the session. The Massage Naturally studio is home to multiple therapists in a convenient location with ample parking. The studio itself is exceptionally well designed and offers a calm, soothing, relaxing place for healing therapy. Bonus: If you're feeling hungry/thirsty after your massage, there's even a few great pubs nearby! I highly recommend that you call to book ahead as the studio does not accommodate walk-ins. there are multiple Therapists there, so you will need to do a bit of research to find the right one.

I have seen Kim several times for massages, starting with pregnancy massages last year when I was…read morepregnant and then visiting again this month for a massage - the long delay due to the joys of having no time left over after taking care of a newborn. I normally don't have much trouble with my back, neck, etc. So I had never gone for a real massage before. I have to say, I am a convert. I felt wonderful after each massage, very restored and pampered. The atmosphere is great (and is created without reliance on scented things - I get the impression that someone there even does aromatherapy - but knowing I have lots of allergies and sensitivities, for my appointments nothing perfumed/scented was involved).

Very friendly service and excellent massage! I have gone probably five times. Never had to wait…read more Full release of tension and stiffness.