It is very clean and comfortable here. The therapists are highly skilled and excellent at what they…read moredo. I arrived in severe pain, and they immediately relieved the discomfort that had been bothering me for weeks. The prices are very reasonable, too; I come here once a week. If you are in the area, I highly recommend giving it a try--you certainly won't be disappointed.

Love this place , great services !!!! Come come come !!! Really good massagi . 10/10 experience!!read more

New management (I believe) and this place has gone majorly downhill…read more Made an appointment over the phone (used both mandarin and English). It was confirmed. I showed up and was told they didn't have time. I mentioned the appointment and she said no, there was no appointment. A separate time I was a walk in and was told they were busy and to come back in one hour. I came back in one hour and they said they couldn't see me at all. It seems that the business might have new management as the individuals are not the amazing folks that were there before. Don't waste your time and go somewhere where they can be reliable.

Jenny and Tom are both amazing and kind. I always come out feeling great. I'm…read moreSo glad I discovered their shop.

I got the 90min Swedish massage w/ shower table. Coco was amazing. Very friendly and professional…read morethru the whole experience. Came with a friend and we both are definitely coming back. 10/10 recommended *Bring cash to avoid card fees

Jenny is amazing with deep tissue I've had a lot of massages that was one of the best. Highly…read morerecommend. Take care of your body you only get one.

I have been visiting here off and on for many years. But will no longer support this establishment…read more Overall you do get good massages here, and if you like deep pressure they'll do it. I can't say they really do different types like advertised, it's pretty much the same style no matter what. When they work, they do work hard. They have the typical issues you have at most ethnic, Thai/Chinese massage places -- Frequent stops during your session to answer phones or talk with walk-in customers, usually it's not too bad so I ignore it and it rarely effected the actual time given, sometimes losing a few minutes or sometimes they compensate. Rooms and bathroom are clean and well kept. They'll bring in a space heater if it's too cold. Easy parking, few spots out front with ramp, also on street, and more spots behind the building. Pricing is average for either an hour or hour and a half sessions. I always tip well, usually 40%-50%, which by most standards is generous. In previous sessions I had never been pressured or asked for more tip money (common with these small run establishments). I usually worked with Lisa and she was always pleasant. Last time I worked with Emily, she did work hard and gave a deep massage but there were two issues which really made the place look bad and poorly run. First - after about 20 minutes into our session she asked if I'd wait while she went and worked with a returning customer. What... who does this !?! I reluctantly agreed, what else was I going to do. So she leaves for 40 minutes, ugggh! She did make up for the time loss, so I just ignored it. Second - Despite the long break and few other stops to do whatever I did receive a decent massage. On my way out I tipped the usual. She looked at the cash and rolled her eyes and said "is this all?" while motioning she wanted more. I actually didn't have much more money on me, but I gave her another ten and she continued to roll her eyes and sigh that it wasn't enough! So I'm done. I've had enough of this place. She really showed an ugly side to the business. Obviously the house doesn't pay or compensate them enough from the base rate, otherwise they wouldn't be so hung up on asking for tips way beyond acceptable. I understand that's where the bulk of their money comes from, but how much is enough?

For massage reviews, I feel that the first thing I need to mention was how long the massage was. I…read morecame in on time, waited for approximately ten minutes, and it started at 1:14pm. The massage ended at 2:10pm (which isn't too bad!). However, 56 minutes for a 1hr massage seems pretty on time until you take into consideration how many times the therapist left the room. After one of her excursions, I can hear a discussion between her and another customer who walked in where he asked if he could get a massage. She told him it wouldn't be much longer, proceeded to go back into the room and quickly rushed through the rest unlike before. I'm not going to lie, I was a little peeved at the end by the constant disruptions and she then asked me to sign and pointed at the place where a tip can be placed and asked for me to write it in and give a tip. All in all, I felt like I didn't get the time that I paid for. I'll update this review accordingly if I change my mind since I just left office and if others comment that this is a typical massage experience everywhere. Pros: -Friendly service -Provided water -Asked throughout massage whether it was comfortable Cons: -Left the room many times to do other business, talk to other customers, talk to other employees, etc. I stopped counting after 8 times -Price charged was different than what was told without letting me know. -Last ~20mins felt rushed -At the end of the massage, put me on the spot by asking for a tip

Visited July 2024 (which seems to line up to the time when they were under "new management"). It's…read moretaken me a minute to write this review only because I am finally able to revisit my experience in my mind. I decided to try this massage place out because I read the great reviews. I feel like I owe it to my fellow massage lovers out there to share my experience. Long story short, my visit to Ya Ya Massage Spa was like a bad dream. My first impression of this place was the smell. I cant really describe with words, but it was disgusting. Next, was the room where my massage took place. It was eerie. It had a red glow from a light that had been sloppily painted red? Creepy. (See picture). I got undressed and soon realized there was nowhere to put my clothes because the hook on the door had someone else's shirt and some sort of negligee! Wtf! (See picture). I remember thinking to myself "what kind of place have I come to!" I thought about leaving then, and I should have. I'm too nice. After undressing, I realized there was nothing on the table to cover myself with and I wasn't given any instruction on what to use, so I found a towel in a basket and used that. The massage itself was mediocre and probably would have been considered fine if it weren't for the fact that the woman was playing an Asian pop song on her phone on REPEAT! I said something, but she just changed it to another pop song which then was on repeat. She also did a terrible job draping me--I felt completely exposed through the whole massage. The massage cost me $70 (I used a coupon on their website) and I still tipped because once again, I am too nice.

YESSSSS! Honestly, I'm a little annoyed and sick of the tit for tat rat race to get a good massage…read morein Portland... So when I slept on my neck wrong and just happened to be in this area for lunch, I searched and found Ya Ya! I called and asked if I could be in in two minutes cause I was right down the road and just needed a 30 minute neck and shoulder massage. The woman very politely said yes she was available, and literally within five minutes of the call! She was very strong intuitive and absolutely helped my body in a matter of 30 minutes! I can't tell you how many massages in Portland. I've been disappointed with not hard enough., rarely and only one session , but this was absolutely amazing & I really look forward to going back! Thank you Ya Ya! I will make sure to bring my husband next time. He will love your strength! Appreciate you!

The Express Spa is a hidden gem located within Washington Square. They offer a variety of services…read moreto help you relax at fair pricing. It may feel tense in the moment of service, but you will feel better after you leave. The staff are very considerate in asking the level of strength of the massage and adapt their approach in real time to make sure the customer is never in pain.

Disappointed in the fact that they changed their name of the business. Then when you call them to…read moremake a appointment they don't even answer saying the name of their business' I felt like I was calling the wrong number! They then proceeded to lie to me about who was going to give me a massage! It wasn't as clean inside as I wanted it to be and they also lied about private rooms. A curtain between the massage tables is NOT A PRIVATE ROOM! If I could give zero stars I would.

Wow, first off I was treated as if I was the only person in the world. Very nice massage therapist…read moreand professional. They do a really good job. You'll leave very happy and as of your floating on clouds. Make sure you take time to stop by!

Ellen and Coco were amazing! The ladies were friendly, clearly experienced, and really knew what…read morethey were doing. One of the best massages we've had, and we left feeling so much better. We'll definitely be back!

What a great massage! My cousin who had hurt her back needed a massage. We found Jasmine were so…read morevery pleased with the massage and friendly staff. Will most definitely visit again. Thank you.