i had an RMA from Frye boots. I printed label and took my package to the store on Army Trail. It…read moregot lost. Contacted UPS, tried to file a claim, I was told it was not on my account. Could not file. I went down to UPS store, I had shipped it from. They stated they could not help me as I did not purchase my label from them. I explained I was having trouble filing claim. The web site would not accept my supporting documents. I asked if he could help me or at least scan in and email my invoice to me as he would not submit the claim, nor help with form. He stated he could, He did so with 1 invoice and charged me $5. I refused to pay! UPS issue, cost me a lot of time for lost package and he wanted $5 to scan one page so I could meet UPS requirements. Offered no assistance. NO THANKS, That kind of help I don't need. no sense in ever going back, the library would be more help!!

They stole 1300 dollars worth of material from me. Offered a check for 100$. Its not worth typing…read moreit all out, Im suing in small c.

I've had to print things at this location a few times, but my last experience was above and beyond…read moremy expectation. I needed to print some posters for my mom's memorial service and Tiffany went above and beyond to make sure that they were perfect. I will continue to come back to this location for all my printing and shipping.

Luma was extremely helpful, providing suggestions on ways to improve my custom booklet for an…read moreaffordable price. The end product is beautiful!

Ordered my equipment from Sears and was a little nervous when I found out Sears wouldn't be…read morehandling the delivery or a reputable carrier - turns out rightly so. The package I ordered was over 200lbs and I didn't want to bother friends or family with picking it up myself so I decided to have it delivered and sears assigned Demar to deliver. Due to the weight and size of the package, the delivery was almost the same as the part - which was fine with me since I wouldn't have to handle it. I was given a delivery date of two weeks. Two weeks goes by and no package or phone call. So, I call in and get a relatively rude customer service agent that explains it's due to arrive at their local facility that day and I should get get a call soon. Two days goes by and I get a call scheduling a delivery for the following week (a total of 3 weeks delivery time, one week late, and ZERO updates on any of that, but at least it was being delivered). The day of delivery arrives, I cleared my schedule for the 4 hour window they provided and I get a phone call bright and early from a representative. They explain to me the package is lost and they are looking for it but it wont be delivered today. I received a slight apology, no empathy, and very little assistance from the person who helped me - lead me to believe this happens a lot. I was told I would be contacted later in the day with an update. By the end of the day, still no phone call, so I call in myself. Once again, no apology, empathy, or concern and they tell me it still can't be found but will call me the following day after looking one last time for the massive package. The following day, no phone call AGAIN, so I call in myself AGAIN. When I call in, hopefully for the last time, the representative explains that it is officially lost and will put in a note to Sears - no apology whatsoever and a very, "no big deal" attitude (another red flag that his probably happens DAILY). The delay in declaring it lost made it more difficult for me to put in the order cancellation with Sears and more difficult to get the issue resolved. Overall, I will not be using Demar again, nor any company that uses them. I wouldn't have a problem with any of this if they just handled it better. I completely understand these things happen, but the fact that they could absolutely care less was just way beyond rude. I shouldn't have to lose my temper to get an apology or an immediate fix - the fact that I handled the situation with composure was not a sign that I wasn't angry. I would encourage anyone that is being assigned them as carrier to change that QUICKLY and if you cant, call them frequently to get updates on your package. They have a negative online presence for a reason, they have also been in business for 30 years and have 0 customer service awards or accolades, and the lack of surprise when they discovered my package was lost leads me to believe this happens a lot and/or it was stolen - regardless THEY DON'T CARE ABOUT YOU OR YOUR DELIVERY, YOU ARE JUST A NUMBER TO THEM.

This "shipping company" is a disaster. They've had my couch for weeks now, and finally scheduled…read moredelivery for today - Thursday, 1/2/2014. I arranged to spend the day at home so I could be available to receive my couch, which was already late, during their giant time window of 1-6 pm. They actually call me after 1 pm - during the actual delivery time window - to tell me the couch is NOT COMING! Great, why don't I just go back in time and plan something else for today? And let me clear my schedule for tomorrow, so I can get it then. Oh, what's that, Demar Logistics? It's not coming tomorrow either?? Oh, the first day available after it's suppose to arrive late on a Thursday is... the following Monday? You know how real shipping companies give you a tracking number, and you can see where your package is? My tracking number, which I've been checking every day since my package became late, provides only this information: December 18: Received December 19: Shipped It's now January 2nd. Demar Logistics, your website refer to your "core competencies," but aren't you supposed to be a shipping company? I would therefore argue that you have no core competency. Yelpers: Whatever you do, don't ship through Demar Logistics. And do your very best not to buy anything from a company - a lowbrow company like K-Mart, for instance - that would ship through Demar instead of through a reputable, name-brand shipping company.

Great Customer service! They were very helpful with designing my buiness card and printing needs.read more

Items that were being shipped "disappeared" on their way out of the store. Beware shipping from…read morethis location

If you are late on payment you are in trouble!!…read more I had a $185/mo locker for several months and was late on November due to a shortage in my work schedule. I was inundated with texts and emails and ultimately had a $505.00 total due with $185/mo locker!! Beware!! Fat cat that ownes this place is a blood sucker that will jack your payment so high that you wont pay and they will slap a lein on you and they will take your possessions!

Although the facilities are nice, beware of large yearly increases in rent. Also beware when you…read moregive the required 10 day written notice to move out, they will only prorate if you're out by the 5th (and they don't share that information with you either). There's no on site garbage either. And when I complained about the large price increase for no reason, the did come down a very little bit, until I told them I was moving my stuff out then my price was increased for the last month. I'd never go back there again for my storage needs.

I had problems downloading a return label from an appt. And Mu and Collin were patient and kind…read more It took almost ten minutes and Collin didn't rush me or make me feel like I was a pain. The young guys at this USP are outstanding and impressive gentlemen.

This place is a DUMP. We've been here 3 times:…read more 1 - dropped off a package that was postage paid all set to go. Never arrived. Could be the post office or could be that this place looks like a bomb went off inside. 2- dropped off a package that was postage paid all set to go just wasn't taped shut. She wouldn't put a 12" piece of tape unless I paid 40 cents. Ridic. 3 - shipped a 2 lb box Fedex. Definitely overcharged as I ran the numbers at Fedex.com and can't come up with that price unless my finger is on the scale. It reeks like stale cigarettes, the proprietor is disheveled and has dirty stained clothing. There are stacks of papers and boxes and packing material strewn all over the floor in front of and behind the counter. Clearly no one takes pride in running this business. Find another shipping place where they will appreciate your business and not have the look of "I hate life" on their face when you walk in the door.