Always courteous, kind, and professional. I love this location.read more

Excellent shipping location. Packages go straight from the counter to the plane. I've never had a…read morebad experience here.

Everyone should support this amazing small business! The owner always has a smile and is the best…read moreat what he does. He also clearly takes pride in his work.

I have used Pack & Mail on numerous occasions .. Andy the owner is personable and professional…read more They can do everything there that UPS or FEdEx stores can do .. plus they have a Notary on site .. easy to locate in the strip mall at Schick and Springfield. Reasonably priced as far as services offered and products available for purchase.definitely would recommend.

This company went above and beyond! Super thankful for their help, passion, and communication with…read morethis project. Needed a last minute live size cut out. Jay made it happen! Even though they were closed due to a company event, they were able to help me out with extreme compassion, professionalism, and efficiency. Very appreciative of Jay and the ones that worked on the cut out, Signbliss, Brian, and David. Life savers! The cut out was a hit at the party. Thank you guys so much!

We needed several box prototypes made for a last minute project. I was referred to Precise Digital…read morePrinting and I couldn't be happier with the outcome!! They were so very helpful in explaining to us what they could do and got the boxes made in 2 days. They turned out better than we could have imagined! Thank you again Jay, Kevin and Mike, you guys are awesome and I will definitely be back and will refer you to my business associates!! Mari Ann Weiss Natural Me Beauty

its been ontime so far little days dont bother us as long as its intact...the crew we're great and…read morehelpful.

We ship through this location. Excellent customer service! Thank you for everything you do!read more

My sister and her husband moved from. Colorado Springs to West Virginia. Their shipment was to be…read moredelivered 3 weeks ago which to this date they have not received it nor communication from them is horrible. They don't return calls on status or explanation. The company Safe Ship had been the booking company and they too do not communicate either. I would NOT recommend this company at all.​

Steer clear of this company. They are a complete scam…read more Long story short, they box you into a corner and make you pay much more than your estimate. They are absolutely non responsive to inquiries regarding your goods after load up, and never respond to claims filed after delivery. The detailed story... We worked with a 3rd party moving company (Allied Transportation) that subcontracted with Rapid Relocation. We were provided a quote by Allied and informed that, the day of, Rapid Relocation would video our goods and inform us of any changes. The first tip off was the estimated START time - we were provided a window of 4 to 6pm. I've had multiple cross country pack ups, during NORMAL BUSINESS HOURS. They showed up just before 6pm with only two guys (we were told there would be three). After a quick walk around (no video) we were told we had more goods than estimated, but we'd have to wait until they were completed. They didn't come with the necessary boxes (such as wardrobe and dish pack), so had to run back to the warehouse to get more. Because of the short staffing and delays, they were packing and loading until almost MIDNIGHT (which is unacceptable, my mom is 70yo). Typically there is a person inventorying boxes with colored numbered stickers to ensure your stuff stays together. I didn't realize this step was skipped until the truck was half loaded. The guy assured me he was "taking count". At the end, they increased my quote by nearly 30%. He pointed to some lines at the top of the truck and said that was how the cubic foot estimate was made. I have pictures of the truck that show there was definitely dead space. But at this point, they have your stuff hostage - what can you do? Refuse to pay and they drive off with everything? Or unload it and keep the initial deposit? It was midnight, I was exhausted, so paid and figured we'd set things straight upon delivery. While things were en route and stored, they go radio silent. We had no idea where our stuff was or when we would get it. Working through Allied got us no where. They told us we could call/text RR, which never resulted in any response. Allied also informed us we could dispute the overage by obtaining evidence at pick-up of the true cubic footage. Fast forward almost a month...our delivery is finally scheduled (so grateful to finally hear from them!!). They tell us they should be there by 5pm, but arrive closer to 7pm with only two guys. My husband was there to video tape the unloading so we could confirm they overcharged us at pack up. But payment is demanded up front, so we are again held hostage and MUST PAY. Once they open the door, we realize there are multiple shipments on the truck with no clear delineation. Because of how the boxes were labeled (or rather, not) it wasn't clear what was ours. We literally had to guess on some things, which it not acceptable. My mom's mattress and boxspring, which were wrapped at loading, were laying on the floor of a dirty truck without protection. To make matters worse, it was pouring rain. But instead of them taking boxes inside one would push my mom's items to the foot of the truck and let it get drenched while the other guy did the running. Boxes were literally disintegrating in the hallway as they were brought in, furniture was pulled apart based on how it was handled. We had to ask them to put down protection for the floors or remove their shoes (this is standard practice). We paid for a package that was to include reassembly of furniture such as the bed, but we had to haggle with the guys who did not seem to think this was their job. At the end of the day, we had numerous damaged goods and some missing items. If you go to RR website and file a claim, you are not given a claim number, their site just informs you that someone will respond in 24-48 hrs. Nothing happens. So I filed another claim, took screenshots of the claim, and send the PDF to their two email addresses. Again, no response. They also don't respond to phone/text. It's been more than a month, which is completely unacceptable. At this point, I have zero faith I'll ever hear from them. I truly believe both Allied and Rapid Relocation run a scam. You cannot reach RR directly, so I hold Allied partially responsible for this mess. Allied rejected the overage claim on behalf of RR, and say that they don't deal with claims. They wiped their hands clean of it all as soon as the move was completed. We've filed multiple complaints where we can, but it's infuriating to know companies can just take your money, damage your goods and continue to operate.

I recently purchased a hardtop for my car off of Ebay. Craters and Freighters was reasonable in…read moretheir pricing, expert on their crating and protecting my top, and they shipped the item quickly and efficiently. I would have no hesitation at all in recommending anyone to use them for their large item shipping needs. Just an awesome experience all around.

From the owner: * Fine Art Crating & Shipping * High-Value Furniture &…read moreAntiques * Computer Server Racks & Components * Medical Equipment * International Air Freight Forwarding, especially to Europe * Domestic Air Freight Forwarding

Small location, but everytime I stop by here they've always been courteous and promptly get things…read moredone. Plenty of parking outside and conveniently located next to public transportation as well. They have big tubs of hand sanitizer next to the registers (it's super watery so watch out.)

Needed to pick up my package, even though there was a issue the staff figured it out fast and…read moreresolved my problem. Everyone was friendly and deserves a extra pat on the back for dealing with the public which some people are just rude. No issues with this location I'm glad it's my areas FedEx center