My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Hughes stretched and cleaned our carpet 2 years ago-ripples never reappeared! They came out today…read moreand cleaned a bedroom, hallway and stairs and again, did a wonderful job! On time, polite, professional, and the carpet looks amazing! It only took them an hour plus to complete the job. Highly impressed with their service! Wouldn't use anyone else! REASONABLY PRICED! Will have them do my hardwoods at some point. HIGHLY RECOMMEND!

Highly recommend! From scheduling a service to the actual service rendered; everyone I have spoke…read moreto Eric, Leslie, and Joey were all extremely courteous and professional. I appreciate that the tech wore shoes covers inside my home, walk me through the process and what needed to be done, then started work immediately. We had some pretty extreme stains from our dog being sick, but Joey was able to use the enzyme cleaner to neutralize most of the odor and the stains. He also did a walk through with me after he was done and gave me some tips and pointers. We are very satisfied with the result and would definitely use Hughes again in the future and recommend them to anyone looking for a carpet cleaning service.

Tim and Kendle came out today and did an outstanding job. They quoted me over the phone/text for…read morethree oversized rooms, and the price was very reasonable. What I appreciated most was that there was no up-charging when they arrived -- everything they said was included was actually included. We have pets, and they were fully prepared for that. No sales pitch for "extra" enzyme treatments -- they simply applied what was needed and got to work. Both of them were friendly, respectful, and completely professional from start to finish. 10 out of 10 would recommend. Great experience all around.

I chose this company based on reviews even though they were far and away more expensive than every…read moreother company. When the gentleman showed up in an unmarked car with a small machine he plugged into the wall, that should have been a clue. it doesn't even look as good as when I do it myself with my home carpet cleaner. usually when we have the carpets and upholstery done the house smells really fresh and clean. Everything smells the same. I no have to do it over again a week before we have a house full of people and we are out a lot more money than we should have been. Steer clear. This is NOT professional carpet cleaning.

Very responsive, courteous and professional! Did everything we asked for and even cleaned an extra…read morechair with little up charge. Good results.

Requested a carpet cleaning for my move out. Al was the best! His responses are timely and he was…read moreable to work with our schedule. The carpets look brand new! Looks better than when we moved in. I had a very positive experience. If I ever need a carpet cleaning again I know who to call!

I called a few companies to line up some cleaning and Duane was by far the most comfortable to talk…read moreto. No hard sell, up front and straight shooter. We set up a time a few days later and got a call that morning to confirm. A couple hours later I got a call saying he was running a little ahead of schedule and could come over earlier if that was convenient. Are you kidding me?? Come on over! The young man arrived, was very polite, all masked up and we went over what was to be done. I've been in the carpet business my whole life, and these guys are good. The carpet looks great, smells fresh and we're all set for the Holidays! I'll definitely use them again and highly recommend this company.

Just Great! Booking was super easy on their website, just picked a day and time - no up front cost…read more I got email and text confirmation. The day of they texted when on way. Dean and his helper showed up on time with a smile! They even put protectors around some furniture to prevent hose from rubbing, and a flap over door to help keep heat in - our last guy didn't do that! These guys go the extra mile. Carpets and rug look great. Price was fair with no surprises. Already know we are using them again in 6 months!

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

They did a great job on our silk blend rug. They got out some minor pet stains; now it looks brand…read morenew. Pricing felt fair, and they even had it done a few days faster than quoted. Five Stars!

Amazing people. Very knowledgeable about our rug and honest about what they could do to clean it…read more(really dirty). Will definitely use them again and highly recommend

Brian was wonderful to work with. He was very communicative and was able to work the job within my…read moretime frame. He told me who would be coming out and when. Mario was the technician and he could not have been better. We had some pretty bad pet stains in our carpet and now our carpet looks brand new. I will definitely use Fiber Care when the need again arises ( and i am sure it will). Please do not hesitate to give them a call. You will regret it if you don"t.

Belive the reviews, my carpet and kitchen look amazing, I'm a grout freak and they did the best job…read moreever I've previously used another service 2x and 2x dissapointed I highly recommend Brian & his crew they're proffesional curtious and the work is simply amazing