My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Albert was absolutely fantastic! He showed up on time, did a great job and was so friendly. He…read morecleaned our sectional and it looks fabulous. Totally recommend him and his business.

Al is a real pro who knows what he is doing! I would 100% recommend his company for any carpet…read morecleaning needs.

Dave did a great and professional job, honest, professional and great person! He went beyond to…read moremake sure I was happy with his great job!

Very responsive to our time-sensitive request to come out and clean two couches right before the…read moreholidays. Dave took his time and did a very professional and thorough job at a fair price. He was also very knowledgeable and happy to explain how and why his approach to cleaning is different from so many competitors.

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Had my carpet cleaned by Tarik. He did an amazing job and didn't cut any corners. Carpets were…read moreextremely soiled and they now look new again. I dealt with companies in the past that charge extra for deep stains but I appreciate that this company didn't. You can tell they take pride in doing a thorough job.

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

Great service! Quick call back and great value on quote and…read moreservice. Very friendly! Would recommend to others.

Great owner who is doing everything right. Quote for carpet cleaning was fair and didn't change…read morewhen the work was performed. The carpet cleaning was great. Some stains that I didn't think could come out were cleaned to perfection. I highly recommend Wiltek Carpet Cleaning to everyone and I will be using again for all my carpet needs.

KSL went above and beyond my expectations for the clean. The cleaners were efficient, had a…read morepositive attitude, and clearly took pride in their work (one cleaner led me to the kitchen and essentially said "check THIS out" pointing to my stove, which was now spotless, when it previously had what I figured must've been permanent buildup from use over time). KSL communicated clearly when scheduling, before starting, during, and after finishing the clean. I asked via the project request chat what I should do to prepare for their arrival, to which they said there's nothing I need to do in advance. For the price, I thought it was a bargain. My recommendation is so strong that it's now 3 years past the service, and I not only can recollect the experience, but also am motivated to leave this review.

They did a fantastic job!! Came out and did an emergency…read morecleaning on the Holiday, where everyone else said no. He was a very concerning person.

Always great service & quality work! Have used this company several times now . I highly recommend !read more

Horrible cleaning company! I needed a deep clean for an empty house with no furniture. Seems like…read morean easy job. The man and woman duo were just standing around in one bedroom not doing any cleaning! There were blinds on the floor needing dusting--they decided to just leave it there until I asked. I did not see a single duster, mop or vacuum in action. Every inquiry was met with "that's not my job" when you are literally cleaning an empty house! Then shortly afterwards, they packed up and abandoned the job without a word. Very unprofessional and unskilled!