Toby Moser and his team of professionals are awesome. They really know their business. They are…read moreknowledgable, accessible and honest to a fault. My wife and I have used lots of general insurance agents but none better than the Moser team. You can count on them to provide prompt and efficient service and most importantly, will represent you if an event occurs wherein you have to file a claim. Toby is Boulder born and raised. Everyone we know in Boulder praises Toby and rightfully so.

Perhaps it's not fair but I tend to think of insurance agents as shysters. I mean, I pay 'em a lot…read moreof money and generally that's that; I never have to use their services, which is a good thing, but I'd like to keep my money too. Seems like a sweet gig. Well, I actually like my agent. Who would have guessed? He's really nice in a sincere way, as are the ladies in his office. They've handled the instances where I've been rear ended well, and I haven't had much to deal with at all. I had a discount in my school days, and maybe for awhile afterward, for being a good student and a good driver. Hubby and I get a discount for doing both our homeowner's and auto insurance through the same agency.

Thank you for the great experience! Diana was sweet and helpful. we were given a great rate.read more

Disappointing staff at this insurance agency. Been with them for a year after moving to the area…read more Misquoted insurance for a new car I was getting and blew it off as no big deal and wouldn't do anything about it. In addition mistakenly dropped the car I was keeping so I was uninsured for a couple of weeks until I noticed when receiving a new insurance card. I left there agency for another recommended agent. Better about there.

I have had a State Farm policy through this office for almost 40 years and have always received…read moregreat service. However, since Andrew and his team have taken over this office, the customer service has become exceptional. I offer this review for three reasons: 1. In the few times that I have had to inquire about an insurance issue, the issue has been dealt with efficiently and correctly. A terrific lady by the name of Fernanda usually answers the phone and always gets me where I need to be. 2. Andrew has personally taken the time, twice, to fully review my family's situation and specifically tailor my policies to best fit my needs. 3. Andrew has actually recommended that certain policies that I would be willing to buy are not correct for my situation, saving me money.

thank you for taking the time to help me find the best coverage for my home and auto. Joe's team,…read moreShekhar, was great. I'm just waiting for the paperwork to cancel my old policies and all should be in order. Thank you again for making a stressful process better than expected. Tina

Joe and Quinn were amazing to work with for the last 3 years. They took care of my son's renter's…read moreinsurance and made the process very easy and affordable. I would highly recommend this team for anyone in the Boulder area. Thank you State Farm team!

Switching my policies to this local agent was quick and seamless! After having an agent two hours…read moreaway for years, it's great to work with someone local again. The staff is friendly, helpful, and responsive too!

I worked in a SF office for about 35 years so I pretty much know how things work on both the agent…read moreside and the regional office side. Now that I'm retired I am so glad to have found the Chrisman office on Main Street. Everyone there is friendly and extremely competent. I've never asked a question they can't handle, and they are very communicative. Biff recently submitted to the company a change request on my behalf and called me the next day to inform me the regional office had made a small mistake on it, that he's corrected it, and to ignore any incorrect document that was being mailed to me. (I know the error was not his as we completed the necessary form together.) Had he not called I would have freaked out a little. That's the kind of service I used to provide back in the day so naturally I think it's great. Thank you, to the entire team, for taking such good care of me.

Steve and Rhiannon made the process of switching carriers seamless. As new residents of Colorado,…read moreestablishing a local relationship was important to us. While most carriers are moving to online only interactions, it was nice to see State Farm offer the personal local feel with the top notch online medium. I went online for a quote, within a day Rhiannon reached out to gather more information. Of course, providing my current insurance coverage was better than what input online. After a day of back and forth communication via email, Rhiannon and State Farm were able to bundle everything together and we are saving close to 3,000. I requested the opportunity to meet Steve and Rhiannon at their office. They gladly made time, and again in the one hour face to face meeting more information was discovered that helped them build the best policy coverage (information in simply forgot about). I am glad my wife and I are back with a Mutual company that focuses on customer service and building personal relationships. We will do our best to refer friends and family to Steve and his team.

Kyle has been amazing. Helped me insure my whole family. Walked me through all the discounts…read moreavailable to us. Great job! Please give him a raise.

I've had Farmers Homeowners for the majority of 30 yrs…read more This agent Tim Cronk took over my old agents practice when he left. I left the one star rating bc I had to leave something. There has been a history of him being rude. We switched our auto insurance and 2 months later he called wanting to re-run the quote bc "didn't they raise your premium" No?? It's still the same. (I'm thinking it's been 2 months-am I missing something?) Well if they haven't they're going to...(voice of experience-bring em in low and then raise it on renewal?) After listening to the arrogance insisting it was going to be raised I said" It's been 2 months-really? Then he told me it had been 6. Nope. 2. He said he'd run the quote and get back to me. I'm glad I didn't hold my breath. I cancelled the homeowners on 12/5/22 so imagine my shock when they took it out again today. So I called him after I emailed Sarah. He told me that he couldn't find anything out until tomorrow (lie #1) it was in the system. Sarah made an error. (#2) he called back to request I actually sent the email to cancel and Sarah's acknowledgment of it. He already knew that this had happened. He is not honest. He should go sell used cars. Sarah called me after hours, owned it, apologized. She's arranging for expedited refund. It would have been great if the owner of the agency had enough sense to treat customers with truth and honesty. Sarah is a valuable asset. He just lost Farmers business. BTW I'm a nurse. I talk to people all day long. I'll recommend them to Hartford Insurance.

Tim is very helpful and knowledgeable about insurance. Service is his main priority. He sat down…read moreand made sure coverages where what we needed for our situation. Highly recommend Tim and his staff.

I was desperate and needed insurance right now. All my fault, but working with AAI was the best…read moredecision I could have made. Working with Christy was very comfortable and easy. She was able to get me and my daughter insurance that day. Christy was fantastic and so much fun. She was also working with someone else that was a fantastic also, but for some reason I can't remember her name. I just want to thank you all for all your help. You are the best. I will definitely come back for all my insurance needs.

Enzo was super helpful and patient in creating a proper coverage plan for my unique business. I…read morehighly suggest AAI Central for you business and personal insurance needs.