Really No stars. I ordered to accent chars and paid for delivery and installation. Delivery: I was in the house, door opened and cleaning. the delivery dropped the two big boxes on my porch and I a senior had to figure out how to get them in the house. They did not knock. Installation: I paid Bed Bath and Behold about $100 per chair for installation. They contracted with a third party Angi, who I have been unsuccessful connecting with because of available times. I spoke to Bed Bath and Beyond to cancel, stayed on the phone on hold about 20 minutes. They said I needed to call Angi and transferred me, on hold another 15 minutes. Angi said they could not refund me (BECAUSE I DIDN'T PAY THEM) and told me to call, guess who, Bed Bath and Beyond. I spoke to Rory 34117091, he said I cannot get a refund eventhough Angi told me she refunded Bed Bath and Beyond. i will never purchase anything from this vendor. No wonder they are closing their stores. read more

Not good. I tried to buy a throw blanket and it came larger then expected but worse the cords were felt through the blanket and ruined the feel of the blanket. I simply wanted to return the items. Went through the 9 steps to return it and the cost to ship back was $34.95 for a 90.00 purchase. I went to print label and it would not allow me to print. I called customer service and explained that i needed a label sent to email when she went through the return policies that stated that because I didn't like it that didn't qualify for free returns. I didn't need all of that. I agreed to the return and because of the glitch in the app simply needed her to send a label to me. That is when she apologized, went through the script again and then proceeded to now tell m the label to print was $49.95. Can you believe. $15.00 buck more because their system didn't work and I had to call. RUN AWAY -- please don't support a business like this. read more

I went to the Chico store! Looking for a vacuum! OMG!!! A very happy beautiful person walked up to me and asked me if I needed help.I truly don't think I have words to say how great her knowledge was.... it was soooooo nice to have someone help that is smart!!! I am so tired of asking questions, and there answers are I don't know!!!!!!!! As you see I don't do YELP much- but she was great I will be spending a lot of money at this store!!! ( building a new house) her name was Milissa..... and she gets 5 stars read more

I rarely write anything negative. My girlfriend lost her home in Paradise in the CAMPFIRE. Came in to buy a clock. Instead of $49.99, cashier charged $139.99. Came back into store. Told manager. She said one of the cashiers would help and left. Cashier can't approve more than $25 credit. Where's manager? She's helping someone and can't come until she helps them. Same person who walked away. I say we were first can we just get help. Head store manager is in a conference. Oh so now what? Be patient for what? Can we just return the stupid thing - and hope never to come back? Yup. That's what we did. Complete bull. And not one person - except the one who couldn't help even though she wanted to - cared. I've never had worse customer service in your store. read more

Great big store WITH lots of household items. This stores location is good for easy access and its usually not that busy. read more

Bed Bath & Beyond - Wholesale Stores Near Me - Chico, California

Used To like this store, but it has really gone down hill this year. It isn't well organized and not very clean. And the employees are not helpful at all. I really don't have anything good to say about that store anymore. Anything you would need to buy there you can find somewhere else in Chico read more

I had a no so great experience at Bed Bath and Beyond with a return. I left a review on their corporate site and was contacted quickly by the regional manager. She understood my frustration and did a fantastic job of correcting the issue. Happy to keep my business at this Chico location... read more

The poor cashiers were working so hard to take care of the long line. I finally just left my basket and walked out. I should not have to stand in a line that long to give my money away. Very poorly run store. read more

The new manager was unhelpful and rude on two separate occasions. All the other employees, as well as the previous manager were pleasant and helpful. It's too bad because BB&B is a great store, there is no other like it. read more

I love this store but the manager is very ill-mannered. On 2 seperate occasion's she was very rude and I seriously don't think she got the memo that being trained properly in customer service goes along way. I understand that working with the public is draining but if its your choice to work here then its not your god given right to be disrespectful it's your job to be helpful and nice. read more

Horrible service. I bought my daughter a Christmas gift from here. It didn't work. Went in with receipt today to hopefully exchange it for the same item that actually worked. The asian girl said they still had the item POINTED to where they were. My daughter and I walked over and there were none. Got back in line and the same employee pointed some where else. All she seemed capable of saying is "Over there" and pointing. There was another asian behind the counter who also "pointed". I asked if someone could please show us as we have all ready walked over there twice. I was ignored. I then asked if they could show us if we were doing something wrong with the item. Again, ignored. Then they asked if I wanted cash back or on card. Since it was a gift I said cash so I could just give the cash to my daughter. First employee then said it has to go on the card. Before I could say anything, she handed me a receipt and said bye!!!!!!!!!!!!! What???? No personality, NO help and NO communication. Point, Over there and Bye. WOW. read more