We just absolutely love this store! Have to give a huge shoutout to Kevin. This was our 5th purchase with him & frankly we will never go anywhere else. He is always so helpful, knowledgeable & trustworthy. A true asset to this store! read more

incredibly fast and kind! he fixed up 2 pieces of my jewelry for free on the spot, we will definitely be coming back when it's time to buy something special, thank you guys!!! read more

Big Shout Out to Kevin, Wade , Monica & the entire Devon's team for a great experience today! My wife & I came in to say hello to our long time friend & Devons staff member, Kevin & ended up purchasing a 1 + ct. diamond for my wife's 3 stone diamond ring! Kevin hooked us up with an amazing deal on an absolutely gorgeous stone and Offered us a deal we just couldn't refuse. Couldn't be more pleased with the deal and more importantly, the fabulous customer service we received!! Well done Kevin & team! read more

Devon's is amazing! My fiancé bought me my dream engagement ring and it looked even better in person than I had imagined it. Unfortunately he got my ring size wrong and it was several sizes too big. I got it resized, but was still contemplating making it smaller. When I called Devon's to explain they sounded happy about me coming back in, not annoyed or impatient and couldn't wait to make my ring fit perfectly. All the employees at Devon's were kind, polite, and made sure I was happy every step of the way. I felt like such a Karen coming back and being picky, but they couldn't have been nicer. They resized my ring to fit my finger perfectly. I didn't know you could have sizes between half sizes, that's how specific and detailed they were sizing me. My ring fits perfectly now and I couldn't be happier with it or the service we got. I would highly recommend Devon's! read more

DeVon's Jewelers - Jewelry Near Me - Chico, California

First off, everyone at DeVon's worked so well together and stayed organized. I probably met almost every employee they had and they were all up to date with my business. With Harmony's help, I bought my fiancées engagement ring, her band, and my band through a 6 month period of time. I recommended DeVon's to a friend who recently proposed and he also had the same experience at a different store closer to him. These are great people to work with and they genuinely care about your happiness compared to some other stores I visited. They value your happiness over a sale which was very reassuring. read more

My fiancé and I have looked different places for our wedding bands and we made our way back to Devon's because of their amazing customer service. They didn't have exactly what I wanted but I expressed to them what I was looking for and Gilbert made it happen. Would definitely recommend read more

Absolutely love this jewelry store!!! We went there about 2-3 weeks ago just to get sized and look at some rings. Ended up finding the one. Kevin has been more than amazing to work with. He held the ring for us for a few weeks actually until we could pick up and he even went above and beyond with my fiancés ring, getting samples in so we could look at those and is helping design his ring and being realistic about what we will get and what is in our budget. When we went in to pay for my ring, Kevin wasn't in but the girls in the front did an amazing job finding his notes and making sure we were paying what was promised. No hassle at all. I 100% suggest them. Note: In response to some of the other reviews, I never noticed anyone "drunk" or under the influence of something and they were completely upfront with me about the lab created diamonds and the mined ones....and honestly you cannot tell the difference between the two. Except you don't have the "blood diamond" guilt with a lab created diamond. read more

Owner or manager or guy whoever runs the store is a douche but Pretty good looking jewelry/diamonds wish they had more earth grown selections decent pricing, was told I'd get a new ring box with one of my purchases but didn't receive. read more

Very good and friendly service. Knowable. Easy to work with. Really nice displays and quality jewelry.

(X-posting here) I don't ever post negative reviews, but I even know where to start. We had a great experience purchasing my wedding band and my engagement ring, however, the quality has been absolutely horrendous. I lost three diamonds in my wedding band within the first year of owning it, and a FOURTH one a year later, and my main diamond in my engagement ring has now come loose TWICE. After taking in my ring to have the diamonds replaced, I asked to have the wedding band completely replaced as it had to have been faulty. They refused to do this, and instead said they would replace the diamonds, which meant I'd be out of a ring for weeks at a time. I was without my wedding ring for a cumulative of several months my first year of being married, which should never happen. When I lost the fourth diamond I about lost my mind. They eventually told me my options were to either bring it in every single month to have the prongs checked and tightened (meaning I'd be without the ring for at least a week every month - unreal); I could trade in the band and have to spend 2x the amount of the band in order to do a trade in, or unsauter it and keep it and get a new band at full price. (I unsautered it and kept my band and bought a new one elsewhere). Not to mention they had horrible communication with me to where I had to call and check on my ring several times, all when they told me that they would keep me updated but never did. And lastly, my sister in law AND cousin have both had several issues with their rings as well (one had to get a brand new ring elsewhere due to her ring issues). Would never recommend this place as the quality of their jewelry is horrible, and their customer service over the years has gone down significantly. read more

Kevin at De Vons is the absolute best. He is very friendly and attentive to your needs and wants. He spends as much time as it takes to get you what you want. I went in looking for a replacement wedding ring and suggested a ceramic that I never even thought of and was fantastic. Thank you Kevin. read more

The staff is extremely nice and really helpful! I took in my ring to be sized, and due to the placement of the stones, they were not sure if they would be able to size it, but they would try. I got a call today and they said they were able to size it from a 9 to a 7! I would recommend DeVons to anyone read more

This place is fantastic. Very friendly and helpful staff. Wade always remembers our names every time we go. I won't buy jewelry anywhere else. They back their products and appreciate their customers. read more

Back when Hubby and I were engagement ring shopping, hubby wanted a place that was low pressure. Wade at DeVon's fit the bill. Hubby has a degree in geology so he is particular about diamond quality and I have a black belt in designer shopping so DeVons' was the right place for us. They carry high-end jewelry lines like Tacori that I like and they will bring in GIA certified diamonds that hubby demands. I wanted very specific changes to the setting I selected and DeVons had Tacori follow them exactly (e.g. swap gold head for platinum, make 4 prong setting into 6 prong, reduce height of setting, etc.). We did have some problems when we had the ring resized but in the end, DeVon's had Tacori make it right and that is what ultimately matters. read more

DeVon's Jewelers - 18k yellow gold e-ring with pear shaped diamond solitaire set in platinum - Jewelry Near Me - Chico, California

I think Kevin is the greatest guy there. He is definitely a people person. 10/10 would recommend

My girlfriend and I went to pick out a ring from a recommendation from my boss. We had an appointment set up with Wade the store manager and he wasn't there when we showed up. My girlfriend loved the ring, but was not impressed with the service. Wade did reach out and contacted us with apoligies and a gift card for the mix up. Can say he tried to make things right. read more

My fiancé got my engagement ring from Devons and I just LOVE my ring! It had to be specially made as I wear a size 4.5. Wade helped us and we had a great experience from picking out the setting and also choosing the exact diamond we wanted for the center stone. We they have a lot of loose diamonds to look at and were able to look at them with their jewelers loop. Very happy with my ring and the service was amazing. You won't be disappointed by going with Devons Jewelers!! read more

DeVon's Jewelers - Luminar style ring - Jewelry Near Me - Chico, California

Just purchased our wedding band and it was a perfect match to our custom made engagement ring. Price was great and Dante who helped us out was awesome! Thanks for the no pressure, professional experience Dante! read more

I would recommend anyone looking for high quality jewelry, great costumer service, and attention to detail go check out Devon's in the Chico mall. The sales associates are always smiling and friendly. They are willing to go above and beyond to make sure you are satisfied. I had so many beautiful pieces from there, that sadly have been stolen. BUT I will be returning to purchase some new sparkly items to fill my jewelry box again! Go in and ask for Dante! He is wonderful and pretty cute too. ;) read more

DeVon's Jewelers - Beautiful alexandrite ring I got for my birthday! I love it, and I love Devon's. Go check them out and ask for Dante ! - Jewelry Near Me - Chico, California

Wow! DeVon's knows how to treat their customers like VIP. Unbelievable customer service, professional staff, and beautiful selection. I can't wait to be back! read more

First time buying jewelry and Devon's was a great choice. I went in with no experience in jewelry, looking for a golf chain for my girlfriend. Kevin was the salesman helping me and gave me really good advice and recommendations. He knew what he was talking about and friendly too. My girlfriend broke the chain after a couple days and I brought it back and was able to get it fixed for free with the 30-day warranty. I will defiantly return for any future purchases. read more

Went in to get my Wife a Birthstone Necklace for Mother's Day and Dante helped me find the perfect one. As far as customer service goes he is AWESOME!! Gave me his recommendations which I took and he got me in & out fast which is what I asked for. Wade took care of me when I went in to pick up the necklace and he was also great to deal with. There great service made me a customer for life. I definitely RECOMMEND Dante & Wade @ DeVons. read more

If you want superb customer service Gibert Zamora at sales14@devonsjewelers.com and Wade the Store Manager of the Chico Devons location offer the best!! My promise ring by my then boyfriend (now fiancee) was purchased at Devon's back in 2010 with Wade as our jewelry consultant and we knew we would be back when it came time for my bridal set and his wedding band. November 2017 we went in for the bridal sale. Wade and Gilbert did not disappoint we had the most amazing experience and we spent almost 3 hours looking at rings before I decided on the first one I had picked out. There was no rush and just the most genuine experience. I am so thankful to have kept my relationship with Wade all these years and him letting me just try on rings while I was young and dreaming. I highly recommend them and Devon's to anyone looking for the true meaning of customer loyalty, respect and honesty!! Looking forward to our next purchase!! read more

DeVon's Jewelers - Jewelry Near Me - Chico, California

I was sold a designer ring and ring guard for my wedding, I was told by the manager, Mona that the ring guard could be sized two weeks before my wedding she called me to tell me she was wrong it could not be sized and that she would have to order me a new one. She then told me that she could not guarantee that it would be ready for my wedding! I got my money back and went to JB Robinson where I got a beautiful new ring and the manager wanted to be sure I got it on time so he drove to Sacramento himself to get it! Now that's customer service! If you want to be treated right don't go to Devons!!! read more

My favorite jewelry store! Wade is extremely knowledgeable and professional! He guided us to the perfect stone and setting years ago, and treats us wonderful every time we walk in. They have a fabulous selection - and love their sales! read more

My boyfriend and I bought our engagement and wedding rings here last week. The first time we came in to look was about 3 weeks ago, then again last week. Each time we were helped by Jeremy and another lady (sorry I didn't get her name)- they were WONDERFUL! They did not push us to over spend. They never acted annoyed when we wanted to re-trying on rings repeatedly. They were DOWN TO EARTH and FRIENDLY. They really made it easy and comfortable to make such a big decision. At this store we were torn between 5 rings! The other stores really only had 1 that caught our eye. So the selection was great here and the prices were very reasonable. They had them sent away to be resized and we didn't expect to have them back for almost a week, but they surprised us with just about 3 days! I definitely suggest going here for important purchases! read more

Super fast service! I had my gold chain repaired and it only took them about 3 days to get it back. The price to fix wasn't too bad either.

I'll just start by saying everyone is nice and professional and I was able to return my ring with no issues so I appreciate that. The reason for the low stars is because, I was looking for my wedding ring And I found a beautiful ring here . After purchasing an almost $5000 ring and I was so excited ! But then I noticed on the receipt that it said Lab grown diamond . At no time during the several visits to this store did anyone mention that all of their diamond are lab grown . Maybe I'm being snooty but I love the story about how the precious diamonds are made over millions of years in only the perfect of environments. A lab grown diamond to me took away the romanticism of why I was buying a diamond. I just feel like this is information that should be boasted on their part. They should be upfront and proud of what they are selling and not hide any information. Don't get me wrong there are a lot of great reasons to buy lab created, I was just wanting what I wanted. read more

I have made all my major jewelry purchases @ Devons, I would not have it any other way! Their products are beautiful and the highest quality around. The staff is amazing and caters to your every need. The store manager (Randy) is fantastic and goes above and beyond to help you find your perfect piece. I highly recommend checking them out if you are considering a jewelry purchase. And tell them I sent you ! read more

Amazing customer serves. Everyone I spoke with was willing to help and even took into account a tight budget to help me. They are very considerate but also care about the quality of the jewelry that you choose. read more

Every time I go into Devons the staff is always friendly and very knowledgable. They go above and beyond other jewelry stores that I've been too. They have high quality jewelry for any amount you wish to spend. I suggest shopping at Devons before anywhere else. They will always have my business. read more

My husband bought my engagement ring here. Unlimited free cleaning, even on rings I didn't buy at DeVons. Friendly. Quick cleaning service. Convenient location near the main entrance to the Chico Mall. read more

I love Devon's Jewelry in the Chico Mall! It has great quality jewelry that is beautifully displayed with staff that is courteous, knowledgeable and willing to help in any way that you need them to. Great atmosphere for making sure you are happy with the selection you are making yet you don't feel pressured at all. Also very good with repairs and cleaning of your jewelry. When purchasing Jewelry make sure you go to Devon's and you won't be disappointed! Ask for Dante. read more