I had Kim and she was so on top of exactly what I wanted, she recommended I try out everything too…read morewhich helped me find out the exact type of bed I wanted. I came while there was a sale and saved a lot too. On top of that, I was even able to put my bed on hold while I get a place figured out and you get 120 days of holding. Thank you Kim!

I had the best time today buying my purple mattress . Robin was a joy, she was so helpful and…read morepleasant I didn't mind spending money, lol. I wish everyone that worked with the public had her attitude and work ethic. Robin it was a pleasure and when I'm in the area I'll be stopping by and saying Hey to Rhonda, lol!!! Thanks for a great experience !!

Sam was super helpful. My boyfriend and I went in knowing we were not able to purchase a bed that…read moresame day. Sam made sure we were ready to go when the time came for us to purchase. He walked us through the financing process and gave us great explanations of the benefits of the beds we were looking at. He listened to our requests regarding price, quality, and overall comfort and suggested a fantastic bed. I will be sure to update this review once we receive the bed and have a chance to experience it in home.

Best experience I've had when selecting a mattress! My boyfriend and I just moved to Virginia and…read morewe had to start from scratch with our apartment. The gentleman who were there we very inviting and helped us pick the best mattress for us. They weren't trying to sell us anything, they were helpful in what we wanted and just showed us everything in our price range. I definitely recommend this store to anyone looking for the best mattress.

Just bought a mattress 2 weeks ago from the Original Mattress Factory on Portsmouth Blvd in…read moreChesapeake. It was a great experience from start to finish. Patrick, the associate, was very helpful and answered all my questions completely. This is definitely not a "pushy" sale business where you feel pressured to purchase before you exit the store. I took all the information Patrick gave me and went home and slept on it (on my old and lumpy mattress!) and went back the next day and purchased my new mattress. He was very accommodating in scheduling the delivery and set-up. And I can't say enough about the two guys who delivered the mattress. They were pleasant, polite, and very knowledgeable. Thanks to everyone at Original Mattress Factory who made this the best experience ever. I'm sleeping happily ever after! Martha Suffolk, VA

Second adjustable bed bought from OMF. Purchased a new Serenity adjustable base and latex…read moremattress. Super comfy!! My previous adjustable base had been purchased from OMF in 1999. It still worked fine but was getting a tad creaky when adjusting. This new base is super quiet. I love it!!! My salesperson was helpful, knowledgeable and the more important point is he wasn't pushy at all. The 2 delivery gentleman were great as well. They set everything up, and hauled my old base and mattress out. When I asked how they disposed of them, the company donates these items to Habitat for Humanity!! Quality products at a reasonable price and helpful personnel. Highly recommend!!!!

I just got beautiful quartz countertops with a full height backsplash and a 2" mitered edge on the…read moreisland from Absolute Kitchen and Bath. They helped me select material and went over many design options. Their design services really helped my vision become a reality. The work is beautiful and everyone on their team was professional and great to work with! I highly recommend them!

Very professional organization! I would highly recommend them as they do great work! I have used…read morethem several times and would use them again in a heartbeat. Thank you Jennifer!!

These people have ZERO customer service and they should have zero customers !!! I ordered furniture…read morefrom them, I received one of the two pieces and as soon as someone sat on it, it broke!! They sent out a repair man that could not fix my brand new couch? The chair that goes with it is MIA?? So this is there idea of customer service, they are going to give me back the 200 $ I paid for delivery....and gave me a new delivery date, first they said that they could not deliver until Jan 6th because of the manufacturing department but now they can deliver 2 days earlier cause I'm mad??? I told them if my furniture is not delivered to my house by the end of the day on the 4th of January they can come get every dam piece and stick it!!! They are not the only furniture store in town, so stop acting like I need you......also they need to have better complaint department because the way they do business it's going to be hard to get through to complain with everyone else complaining???? Do yourself a favor and avoid the headache go anywhere else!!!!!!

This store is relatively small compared to other furniture stores. However, I did see a few pieces…read moreof interest. I haven't visited a furniture store in years, and I noticed some things have changed. I remember, maybe 10 years ago, the salespeople would be hawking the doors as customers came inside. But nowadays, they pretend they don't see you, but they do. We entered about 6pm last night, and we were not greeted upon entering. We began browsing on our own... after 10 minutes of browsing, we had to flag down a salesperson for assistance. Not sure, if the hour was getting late or if the salespeople met their quota, but the "pretend you don't see me" vibe was super weird. Nevertheless, we continued to browse alone until the store closed at 7pm. I did see a living room set I liked. I inquired about it... only to find out two pieces of the set are now discontinued... what!? Of all the items in the store, I would pick something that is no longer available. I must say after receiving that news, I was ready to leave. Overall, the store is worth browsing. The pricing is good. But anything beyond browsing... you will have to find out on your own. This store is located near several eateries. Therefore, if you get tired after browsing, you can grab something eat at a fast food restaurant, such as Wendy's or take a seat at a restaurant, Red Robin or AJ Gators. Plenty of parking in this shopping center. Have fun and enjoy life :)

I am very impressed with how quickly and accurately this place ships things. Everything packaged so…read morenicely and FAST . They have great selection on a lot of stuff , but I come for the Nora Fleming .. if you are looking for a special gift like a hostess gift or housewarming, bridal ... look into Nora Fleming . It matches everything and is very functional. Even if you don't cook , these pieces are fun and can be used in many different ways . This store also has free shipping .

When I was new to CoVA about 4 years ago, my go to unique shop was A. Dodson's on Colley Avenue and…read moreon Laskin's Road. I loved to purchase Uno de 50 jewelry especially when they're on sale! Both stores have since closed except for the Suffolk location. So even when it's a further trek for me to visit, it's still a treat to just walk around and see the unique items they carry. Service is wonderful, everyone greets you and asks if they can be of assistance. A must visit boutique!

Terrible customer service. I was greeted as soon as I stepped foot across into the store, and asked…read morewhat I am shopping for. I shared that I had a pick up order and the representative states okay. I proceed to the back of the store to get my order. I get to the cashier who then tells me "next time you need to see the rep at the front to get your order". I then tell her that I talked to the rep at the front and told her why I was in the store. The cashier then responds "oh she is hard of hearing" but next time you can check out at the front. What are we doing here? You should've just radioed her if you didn't want to help me. I just came to get my paid products not to start a debate. Please make sure your staff is on the same page and don't undermine or become passive aggressive with your customers. I only want 2 mins of your 6hr shift.

While I'm not a Bath & Body Works (BBW) addict, I've been buying their body lotion for almost 20…read moreyears. Yeah, I'm old--whatever. This particular location is closest to me, and I've only been a couple of times. If you've been to a BBW, then this one is no different. Pros: I love the cheery, vibrant décor when I walk in the store. The staff at this location is friendly and helpful--tell them what you're looking for and they will point you in the right direction. I pretty much go there for body lotion because it keeps my skin hydrated in the winter. I also love their liquid hand soap, but I'm too cheap to buy them. Cons: I have a sensitive nose and when I get close to BBW, the scents can be overwhelming. Most of their scents are way too "perfumey" for me, but I enjoy their fruity ones. Of course, the items are expensive, but they do have sales, and they will send you coupons via email. Tip: Remember that what you smell at the store (they like you to spray on a piece of cardstock) it could smell very differently on your body. For example: I bought two different lotions the other day. They both smelled wonderful at the store, but when I got home and used them on me, one was way too strong and perfumey for my nose; it gave me a headache. So, I suggest you buy a small trial bottle before buying a regular size... just in case. (They have a display of trial bottles next to the registers.)

Kevin was a pleasure working with and he knows what he's doing and so does his crew. They are…read moreprofessional and helpful and very pleasant. I would highly recommend them to anyone! it was a very good experience.

We recently remodeled our primary bathroom. B&T did an excellent job providing and installing our…read morecountertops. They were timely and professional. Thank you for a job well done!

We decided on Kitchen Emporium for the complete remodel of our kitchen. We met with Stephanie…read moreseveral to pick our design, which she designed perfectly for us. She took us to stone places to select the stone for our countertop. She guided us through the selection and colors of the cabinets. She was always available for any questions we may have had. She scheduled all the people doing all the other work, plumbing, sheetrock, electrical and installation of the cabinets, floor and backsplash. They were all there on the scheduled times and days and completed on time. All the work was done to perfection. We couldn't be happier with our kitchen. If you need a kitchen work done, you would be remiss in not using them John and Christine Horn Hampton VA

Rob and the nice folks at Kitchen Emporium made my total kitchen remodel as easy as one could hope…read more They are very good at keeping the customer informed about every step of the process, and they are also flexible. I had changed my mind a few times about countertops and they were very accommodating. They make you feel as though the ultimate goal is that you are happy with your choices and that you get exactly what you want. I would recommend using Kitchen Emporium any day. Next, I'll go to them for a bathroom remodel.