Not sure how we got so lucky! My husband and I just bought a vacation rental in Searcy, Arkansas!…read moreWe are picky about our mattresses and always shop around. We made it into Conway and we're very pleased with the outcome. James our sales guy was so pleasant to deal with, he even dealt with the fact of us having to try all the beds. Customer service is always number one in our book and James went above and beyond. We will be back for future purchases! Thank you Denver Mattress.

Wow we just bought a vacation rental in Searcy Arkansas. Some way by the grace of God we made it in…read moreto Conway. We walk through the door and James our sales guy and I think possibly the manger. Is there more than happy to show us the way. Now I kind of feel bad for him because between the wife and I we tried every matress in the store. The price was fair and most of all the customer service was excellent. And that's what matters to us. Thanks James we will be back for kids beds soon. We highly recommend this store and will definitely only by from them in the future as long as James is our sales man we will be there. If he transfers stores we will follow thanks again James!

We just purchased two nightstands and couldn't be happier! They were exactly what I'd been…read moresearching for and so hard to find elsewhere. The quality is excellent and the experience from start to finish was wonderful. Kyle was incredibly helpful! I also love that they offer discounts for teachers and first responders -- such a thoughtful bonus. I'll definitely be back!

Excellent customer service. We were in and out with a mattress in less than 20 minutes. We financed…read moreby income and it was so easy and fast. We will definitely make the 45 minute drive to Conway to come here.

Very helpful as we were furnishing our new home. Prices were reasonable and delivery was quick,…read morefriendly, and efficient.

We have used Cajun Brothers for years. My 100 yr. old Mom (on a walker) needed a chair, I called…read morethem, they sent pix to my phone, she picked out 3 she "liked", they sat them outside, we pulled up, and she picked one out and they delivered it to her Assisted living facility! I can't say enough about the sales team, service and delivery personnell..the prices are also very fair! Lynda Hood

Incredible service. James "The Greatest Sleep Consultant On Earth" Paul, totally hooked us up!…read more Super easy to make a deal and he has a fantastic sense of humor. Even broke into a Steve Irwin accent. This is the only place I'll buy a mattress !

It was really great having Justin assist us in purchasing 2 mattress sets. He is very knowledgeable…read moreabout all the mattress in the store. Helped obtain great financing. He is very professional. He also helped get a great value. It was great working with him. I would give him 5 out of 5.

Purchased a $4000 Stressless chair. Picked it up and brought it home to find two rips in leather…read more They then tried to use warranty to fix it when they are the ones that cut it and never should have asked for payment and pick-up. Honesty would have had them call and tell me it was ripped and order a new one. Instead, they went the sneaky route. I took it back, same day as pick-up, and asked for a refund since they cut the chair and they told me no refunds on special order. The special order one was the one they cut the leather. DONT SHOP HERE! They will be a snake salesman and sneak a product and then try and make you use warranty for a brand new item. DONT SHOP HERE!!!!!! Don't listen to me and find out for yourself.

Buyer beware! If you place an order for furniture here and decide to cancel the order right after…read morehaving placed it, you are only able to get 50% refunded! This is something that is in fine print that they do not tell you. How ridiculous! That is not customer service. They also did not give us a discount on a piece of furniture that we were promised because they had the "wrong price" on the floor price for that item. We will not be recommending or buying anymore furniture here.

I don't normally post a low rating, but very frustrated with the lack of service after the sale! I…read morefirst ordered a bedroom set that took months after the estimated date I was given upon purchase. Decided to give them another chance and ordered a dining room in August. I was told I would receive it in mid October and I wasn't thrilled about having to wait that long. Now I call to find out when in October I will receive my table and I'm told it will be in November. The sales person even stressed that she told me it was November and that is what she wrote on the invoice. So why would I be expecting it in October? You better read the fine print when you make a purchase and you better not be in a hurry to get your items. Very disappointed.

If you are looking for superior customer service including respectful back & forth from the sales…read morestaff and promised delivery date? I strongly suggest you shop at another store NOT FURNITURE ROW!! they required payment in full at the time of the order, promised delivery in 7-10 days. 22 days passed before I received any communication from Assistant Manager, Jesus telling me my purchase had arrived. I attempted to explain why I was annoyed with the sales transaction, he interrupted and spoke over me. I asked to speak to his supervisor, Jesus told me he was the assistant manager and there was no other staff to take my complaint at this Conway store. THen he added "I will be happy to offer you a refund". Customer service after the sale is non-existent at Furniture Row, Conway AR No communication for 22 days! Not acceptable. Save your money - shop at Hanks's.