Mr. Jim was very very helpful for today! He helped my friend…read moreget her very own new mattress! As I, was looking too, was very helpful! Super nice and very knowledgeable! Will definitely come back in the near future!

Excellent samples of mattresses available in store to help choose correct style & degree of…read morefirmness. Our sales person ("Hope") was Kind & conscientious in her approach to helping us choose a mattress. She was an excellent representative of Mattress Firm customer service. Her demeanor demonstrated sincere caring about us as customers. She asked questions to help us find the perfect mattress. She pointed out the options & cost of each mattress without being pushy. She helped us understand the promotions available during the President's Day sale. The location was set back off of Veterans so we had to look for it but there was ample, easy to navigate & safe parking. Hope called and set up delivery that was convenient and timely. There are many places selling mattresses in this area but the Mattress Firm business model seems to consistently put customers first!

Jim is amazing. He is very patient, explains things well, and wants to get you what you want, not…read morewhat he wants to sell. I had to buy a replacement for my son's bed, and wanted something top of the line. I called and talked with Jim on the phone first, thwn went to see the beds we talked about. Once I got there, he helped me find exactly what I was looking for. Their Stearns and Foster quality and value are outstanding. I really appreciate knowledgeable, patient salespeople like him. I will be purchasing two more mattresses in the next year, and they will both come from Jim at Mattress Firm. I highly recommend that you pay them a visit when you need a mattress.

Please don't buy a mattress from mattress firm. We bought an almost $4,000 mattress 3 years ago and…read moreit's sinking so bad. my husband and I can't sleep in the bed anymore. I put in a claim and they keep denying it. You can clearly see how bad it sinks. The customer service is awful. Stay away from mattress firm. Go somewhere else.

Melissa was incredible. I didn't feel pressured like I do in other mattress stores where the sales…read morereps are very pushy and act almost like car salesmen. Melissa was different. I came in, told her what I was looking for, she directed me to the available mattresses that fit my criteria, and let me lie on them to find which one felt right for my body. She was friendly, helpful, and CLEARLY knows her stuff. I never thought I could have such an easy, seamless, stress-free mattress shopping experience. I would 100% ABSOLUTELY recommend this company to ANYONE looking to buy a new mattress. Stay AWAY from MattressFirm and stick with BoxDrop. They're straight with you, they give you the facts, and they have incredible customer service savvy. Thanks so much Melissa!!

From the owner: Mattresses, Pillow Top, Plush, Gel, Memory, Hybrid, Bedding. $4,000, $3,000, $2,000 for a mattress,…read moreWhat? We provide the same technology, comfort and lasting value with warranty that everyone else does for a fraction of the price. Way Below Retail $40 down and take home your mattress today...

Doerr is the Best Place to shop! We just love our new sofas and chairs from Doerr! They had over…read more500 fabrics to choose from, but the sales consultants are so helpful and make the experience fun and easy!

Great service and a nice parking lot. The styles were just too traditional for me. The furniture is…read moreAmerican - made and they are a local company. I also read that they have payment plans that are equal to cash. I just couldn't find anything that fit my style.

I have only come here looking for specific pieces I had in mind for what I need in my house. They…read morehave a wide variety of things, but none that I specifically needed. Someone did ask if I needed assistance when I came in and said they did not have anything that I was looking for (China hutch and an armoire). I looked around in case something popped out and needed to be mine, but nothing did.

The website says "Items that are damaged or non-functional when delivered are eligible for repair…read moreor exchange when reported to the store at the time of delivery or pickup." The items delivered to me were not functional because a portion of the order was not delivered. The team told me to convert into a platform bed instead of them paying the cost to send needed items.  When I called to return the store manager said " I was over my 30 day return time frame". I was not. I contacted the regional manager Jason O'Neal who has been nonresponsive. The excuse of "covid" was also given as to why items could not be returned. No team members at this site are wearing masks, there is no signage about Covid protocol or following of any basic Covid protocol in this store, likely because the state of Louisiana has lifted almost all Covid restrictions. I requested the items be refunded so I could use my credit account for items I can actually use. As this will affect my credit, if not honored I will have to pursue legal action against the company. It sucks that I now have to dedicate real time to this when the problem came from the American Freight side.

I have never written a bad review so it disappoints me to do one now. Mattress Firm advertised a…read morefree adjustable bed frame with a qualifying mattress. After a lengthy discussion where the salesman tried to upsale me better mattresses and adjustable bed frames, I purchased my qualifying mattress with free frame. The salesman told me both were in stock and could be delivered the next day. I requested a delivery two days later than he offered. The day before, as promised, he called, (with what should have been a 2 hr delivery timeframe) only to tell me the frame had not arrived and that he would update me. Two days later I phoned to find out where my bed was only to be told they didn't even have said full size adjustable frame at all! They happily offered to provide me with a regular box springs and metal frame the next day at the same cost. Needless to say I was appalled at this bait and switch tactic and cancelled my order. I consider my self a savvy and informed shopper who does my due diligence before purchasing costly items. I expected more from this firm, who has good Yelp Reviews. I would avoid this store and especially any "promotional sales" from this company

Came in to try out a few beds. Walked in and they had one price, walked out and paid way less!!…read moreCool place! Very knowledgeable and will help you with any questions.

This out of the way furniture store has everything to furnish your house. While this is not the…read morelargest showroom with the largest selection in the area, it still has a lot to offer. When we walked in, the sales lady encouraged us to sit on everything, and lay on everything, so we could get the full effect of the furniture. My friend was looking for a bed, and after an afternoon of searching, we found a comfortable bed at the right price point here. They had delivery for around $50, and they were able to deliver it the same day. I would recommend this place to anyone searching for furniture.

I have been buying my mattresses, box springs and beds from here for years. Very friendly staff and…read morethe prices are great. Worth the trip. If you're looking for a mattress, make this one of your stops.