After our previous daycare unexpectedly closed with very little notice, we were incredibly grateful…read moreto find this daycare. From the very beginning, they made the transition so smooth and helped both my daughter and our family feel welcomed and supported. My daughter has been attending since July/August 2025, and the growth we've seen in her has been amazing. She has learned so much academically, socially, and emotionally, and she truly loves going to school each day. The director, Tia, is absolutely wonderful. She treats every child as if they were her own and genuinely cares about each family's experience. Her dedication, kindness, and leadership are evident in everything she does. A special thank you to Hannah, who was my daughter's first teacher here and helped make the transition to a new school so easy and comfortable. Now my daughter is in Gopi's class, and she continues to thrive. The amount she has learned and the confidence she has gained is incredible. We are so thankful for the love, care, patience, and education our daughter receives every day. Finding this daycare was truly a blessing, and I highly recommend it to any family looking for a nurturing, supportive, and high-quality environment for their child.

LSP has been amazing. My son and daughter both attended. Ms Gopi has taught my daughter so much…read moreover the last year! She will be over prepared for kindergarten in a few weeks. My daughter loves ms gopi so much she will ask for her on the weekends! She knows Spanish, can count to 100, sight words... and the director Tia is fantastic- she always plans events and parties, and the calendar is so organized. I really can't believe the stuff my 4yo would teach me from things she learned in school. They have a chef there who prepares breakfast, lunch, and snack. My daughter has learned to like new foods.

This rating does not reflect the front desk staff or the wonderful teachers who cared for my son…read more The one-star review is solely due to safety and transparency concerns, specifically the owner's unwillingness to make reasonable safety improvements despite multiple incidents. In December 2023, my son fell into a fence on the playground and sustained a severe injury to his forehead. This resulted in an expensive and traumatic emergency room visit, two layers of stitches (13 total), and a permanent scar. Responsibility was placed on teachers for failing to enforce "no-run zones." This is unreasonable; the playground is small, and children need to run. I do not fault the teachers in any way. Before making the difficult decision to remove our son, we attempted to work collaboratively with the owners to improve safety. We suggested modest, common-sense measures, including padding rough stone edges. Once the state investigated and determined the playground was technically compliant with regulations, it became clear the owners were unwilling to take any additional steps. We were explicitly told, "You have a choice where to send your son to school." Since that incident, I have learned of several other playground injuries, including at least one other child who, like my son, was left with a permanent scar. Hence, this prompted my review and so parents can make informed choices. I also want to note transparency issues that further eroded trust. When communicable illnesses occurred, communication was often limited to paper signs posted near classrooms; many parents missed them. The ProCare app, designed for timely communication, was not used. This was particularly frustrating during a lice outbreak. (Lice happens; I do not blame the school for that.) However, most parents learned about it through informal parent text chains rather than official communication. Thus, when deciding where to send your child to school, I would be sure to note the playground's size, stone edges, and lack of padding. I would also ask about the owners' resistance to implementing preventive measures after serious injuries occurred.

Primrose Westlake has been an incredible blessing for our family. After experiencing…read moredissatisfaction with another local Primrose, we reached out to Haley in a moment of panic regarding our daughter's care and education. She listened to our concerns and provided us with an official start date, which was a relief. From the moment we dropped off our little girl at Primrose Westlake, we felt we had returned to the nurturing environment that Primrose is known for. The teachers and directors genuinely care about the children; they're enthusiastic about their work and keep us updated on our daughter's progress. They truly go above and beyond to ensure that the kids are happy, learning in a fun atmosphere, enjoying nutritious meals, and feeling loved. When choosing a school, always trust your instincts. If something feels off, it probably is. Thanks to Primrose Westlake, she has blossomed into a whole new happy little girl.

Truly appreciate the love and positivity they give my girl everyday. Management has listened to any…read moreconcern I have brought up and truly have put my daughters best interest first. I'm confident every day she is cared for and looked after. Definitely recommend this facility!

Do not send your baby there. I thought it was perfect because it was adorable but you get what you…read morepay for. My daughter was there for three days and I had to remove her the third day because she was being neglected. She came home with a swollen hot rash all over her privates and it went up the back of her leg. They do not communicate with the parents. Here is exactly what hapoened in the three days that made me reconsider when I enrolled her her first day was 3/27/23 and they did not even have her in the system yet so I could not monitor her activity throughout the day. I had to call up to the school for them to give me access to her account. when I got access they posted a picture of her two or three hours later and she was in completely different clothes so I messaged them asking what happened to her pants at 9:59 am and I received no response. then at 11:54 am I messaged them again trying to see a picture of her and got no response. I then messaged them again saying "Hello?!" at 12:11 pm and I received no response then at 2:10 I messaged them again telling them I am on my way and once again no response. on 3/28/23 my mother, who is authorized in her file to pick her up, was supposed to check her out because she had a dentist appointment. so, at 6:27 am before I dropped her off I messaged them saying "Hello! today Mataalii's grandmother will be picking her up around one please send her with mataalii's grey bottle that had her milk in it so I can wash and refill it. Thank you! have a Good day!" once again no response. Then at 1:19 pm I messaged them again saying "please make sure the grey bottle is sent home with tali and also the bottle I left there yesterday please make sure it is sent home as well" once again no response and when my mother picked her up she REEKED of feces as if they rubbed poop in her clothes. on today 3/29/23 at 9:56 am I got an update saying she had poop leaking out of her diaper which means they are not changing her often enough and they are letting it sit on her because her diapers fit. then they said she was forming a diaper rash which does not happen because we put ointment on her all the time and I sent them there with some diaper ointment. then at 11:05 am, they sent another update saying the rash was spreading. At 10:29 am I sent a message to her teacher saying "can you please change her a little more often she never has blowouts with me so I would really appreciate it if you would change her diaper more often so that does not happen thank you." and at 11:33 am I sent a message saying there was diaper rash cream in her bag and to please put it on her. once again no response. when I picked her up today she had a huge rash going from her private area up the back of both her legs and when I was trying to clean it and apply the ointment they should have put on it in the first place. She was wincing and whinning as if it was hurting her. I will never be sending her back here and I would Never recommend them to anybody.

We love Children's Courtyard of Southlake! We've sent both our sons here and have been with them…read morefor childcare for 5 years. The teachers are amazing and they care so much about the kids. The office staff is also great and super kind. Excellent communication. We are moving out of state and so very sad to leave this school. Would give them 10 stars if possible!

Went for a tour & the staff was sooo warm & friendly! The reviews alone speak for themself! This is…read morethe first daycare I've ever seen with 4.9 stars so I had to see what the hype was about. I definitely recommend. This location has my trust!

Sophia and Caroline have been two of the best teachers we could have asked for! They have been…read morehelped my son with potty training significantly and truly know him better than most which has lended significantly to his development from my point of view! They care and that truly matters so much to our family! Highly recommend the EPS class here!

CCY has been our home for the past 2 1/2 years, and we couldn't be happier with our experience. We…read morelove the staff, directors, and curriculum, and one of the biggest signs of success is that our kids ask to go to school every day. CCY truly feels like a family-oriented school. The directors and staff take the time not only to get to know the children but also to build genuine connections with parents. That personal touch has made a huge difference for our family. I also appreciate the pricing and the transparency in how the school operates. It's clear that our tuition is being invested in quality care, education, and resources that benefit the children every day. We are grateful to be part of the CCY community and highly recommend it to other families.

We absolutely love A Mother's Love and the care that they give to my child. They are always clean…read moreand very communicative about everything going on. We recommend AML to everyone who asks about a daycare. They are the best price for such great service.

I absolutely adore AML. My boys have flourished here. Brandi and her teachers are so caring and…read moreprovide such a safe space for all learners. AML is so special and I hope others get to experience that specialness as well.

I would like to respond to Sue M's response to my review. I am not a "random or not so random"…read moreperson. My granddaughter attends this daycare and upon enrollment, we asked if management was able to hear the audio since we were made aware that we as parents could not. This is not "inside" info. Maybe that's a question you should think to ask your future daycare providers, as I'm certain there will be more than a couple. I am by no means invalidating your experience. I stand by my comment that you should be ashamed, not for posting the review, but for name dropping employees AND calling them racist. You do not know these people. It is one thing to leave a bad review since you obviously had a bad experience, but name dropping and calling people racist is a totally different scenario. Your review will follow these employees should they seek other opportunities. And for the record, my granddaughter is not 100% white and we have had zero problems. Just thought I'd throw that out there before you make assumptions as to the race of my granddaughter. I would like to address the previous review given by Sue M. Sue M's review infuriates me for several reasons. My granddaughter attends this daycare and we have had zero problems. It is diverse and the staff are amazing. If I were Emma or any one else you name dropped, I would personally file a law suit against you for defamation of character. Your child attended this facility for all of two months. You do not know them. At all. You should be ashamed. It is my understanding the management has access to the audio recordings for the classrooms. Have you asked them to review the footage? Have you even considered the possibility that your child is not being truthful? In this review you definitely sound like the "my child can do no wrong" parent. You should consider removing this review. Just my opinion. Hope you and your family can find a daycare to meet your standards. Good luck in the future.

NEVER SEND YOUR CHILD TO THEM. Jennifer ( the director of…read morethis location) and Hannah - Absolutely ridiculous, highly irresponsible and sheer negligence. So If they can not even find my child's records or application in the system, how can we rely on them to really care for our children for 8 hours a day?? I worked with Hannah about 2 months prior to starting my child at this daycare and provided her application form, payment details and my child's vaccination records, but she forgot to run the application as well as she forgot to put my child on waiting list. When I called a week prior before starting my child, Jennifer (the director) answered the call and she was not able to find my child's application. Since Hannah was not available, she had me waiting until Hannah comes in. Hannah returned my call and told me that she forgot to run the application and put my child on waiting list so now I have to wait for another two months before my child can start daycare there. With all of that she was not even apologetic and the director did not even have courtsey to call me back or apologize. I was so much relying on them and now I have to look for other daycares who can take my child in just one week. HIGHLY DISAPPOINTED.

This is an amazing daycare, I love it here. My son has been going here for over a year now. I…read morebelieve the teachers here value education and are patient with kids that do learn at a slower pace. I think the teachers here are very caring and very communicative of what's going on with your child! We receive pictures daily and know exactly what our kiddos eat and don't eat. I think Christi and Stephanie do an amazing job running the place and inform us of everything that's going on with school events. Overall I have no complaints and I trust the teachers here with my little ones definitely would recommend.

Excellent preschool! my infant has grown so much. The staff is wonderful and I love the daily…read moreupdates!!