Everything was done perfectly and professionally our 2020 jeep gladiator has a valvoline oil change…read moresince we got it at the one on 17th st Javier was awesome and explained everything perfectly

Amazing customer service always smiles when being greeted in. BUT why isn't there any Air…read moreconditioning in the lobby. Thankfully I didn't bring my baby and need to sit in an air conditioned environment while my vehicle was off. Side note/ corporate if your AC wasn't working I'm sure this issue would be resolved while sitting at your desks but these hard working men don't have a functioning AC for when they come into the lobby for even a break?

They charged $120 for a diagnosis, then $600.00 to replace the valve gasket. The engine lights came…read moreon the next day while I was driving to work. I called them and told hey wanted another $120 for diagnosis, but we declined since the previous work was covered by warranty. They refused to fix the issue and ended our business.

Anna at Krystal Automotive is super honest, transparent, and upfront. Her and her team provide top…read morenotch customer service.

Solid crew of serious lube technicians not afraid of multiple filter challenges on a big diesel…read moreF350. It took a long time to get the work done but it was a hard job completed without errors.

Great service !!!!! Called over the phone and the squeezed us in . Didn't even have to get out of…read morethe car . Changed my air filters for my Diesel truck . Ask for Jarvis

It was easy to make an appointment; John was able to answer all of our questions. They performed…read morereliable work at a fair price. They also did a complete inspection on our vehicle

Craig is absolutely horrible! Malibu for a noise in the front and check engine light they didn't…read morefix anything on my car and give me a bill for $1215! Our sales guide Don was great, but their service and customer service in the service department absolutely horrible

They were amazing! I was traveling through town & my check engine light turned on (I had gotten an…read moreoil change at a different vendor in South FL the morning before). They triple checked everything for me & fixed it. Treated me like a local instead of a traveler & gave me peace of mind to continue my trip back home. So thankful for Kora & Baily!!

I had an oil change performed at the Take 5 location at 6225 SW State Road 200 in Ocala before a…read morelong-distance drive. I specifically asked the attendant to make sure the oil filter assembly was secure, and I was told it would be double-checked. About 300 miles later, I stopped and found oil sprayed all over the underside of my car, with the vehicle smoking from oil burning on hot components. I brought the car to another Take 5 location in Quincy, where a technician inspected it and identified the problem: the oil filter housing cover drain plug had not been reinstalled during the Ocala service. Because of this, I had to stop my trip, get a hotel for the night, pay for a replacement part, and wait for the repair before I could safely continue driving. What makes this especially frustrating is that I specifically asked them to double-check the oil filter area before I left. I have photos, receipts, and documentation from the second Take 5 location confirming what was missing, and I am pursuing reimbursement through Take 5 corporate. Leaving a required oil-system component off after an oil change is an extremely serious mistake. I'm very fortunate I stopped when I did and noticed the leak before potentially causing major engine damage.

I had arrived in a very nervous state thinking my oil would be empty since I was WAY overdue for an…read moreoil change. There was no light set or a notice on the windshield to warn me from the last change and I just forgot until I thought to get the last record (New car to me). I even ran out the door without my purse and had to go back home to get it. The man who worked on my car was so calm, accepting and patient. He checked the car out and even topped some oil in it while I went home. My filters were discusting. He just kept working and explaining and re-explaining, and found all the discounts he could. He was so patient and kind. Offered me water. I am new to this area and I made a trusted friend and will certainly take my car back here. He assured me I could come in anytime and get fluids topped off, tires changed and checked any time and before a trip. Talk about service with a smile and kindness!!

From the owner: Take 5 is your go-to for fast and simple oil changes in Ocala - we get you back on the road fast so…read moreyou can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!

This is the BEST place for Auto Maintenance and Repair. They are kind, empathetic, COMPETENT and…read moreAffordable, and do all they can to ensure you have a safe vehicle for you and your family. I Highly recommend this Auto and Fleet Service Center.

I have been there 3 times ..with unrelated issues .... that says something right there…read more always receive great service and a fair price.the owners Frank and Ryan are easy to work with and completely explain the work you need and just as important the work you do not need Their prices are far below that of dealerships. I cant recommend them more highly Paul

Quick & Attentive. Answered our many questions we had, especially on tires that we need changing…read moresince we're taking a long trip. The guys there, were helpful Arthur, Luis, & Cody. Definitely recommend this place.

Fast, thorough, careful and polite. What more could you ask for in an oil change place to take your…read morecar? They have two service bays here, but I did not have to wait and was out of there in 10 minutes. You can wait in your car or wait in the small waiting room.

Took my bmw in for ac condenser, general tune-up and oil change. Absolutely great service with…read moreefficient turnaround time. Communicated the entire time. Price was more than reasonable. Thanks

Best shop in the Biz, the only place I trust with any VW/Audi. Luis is extremely knowledgeable and…read moreoffers top notch service!!!

Was in a 10 hour trip. Air started dropping on tire. My hotel was right across the street. Came in…read morewhen they opened at 7am the next morning. I was greeted by Melinda the manager who was pleasant. Junior the tech checked my tire found a leaking valve stem and replaced it. I was in and out in about 30 minutes. They didn't bash me over the head and tell me I needed a new tire. The bill was $10.17 and I would have easily paid $100 for the quick and speedy service to get back on the road. Thank you!

I went to have my brakes checked, and after waiting for about an hour, I asked the woman at the…read morefront how much longer it would take. I only asked because no one had told me how long the service would take, and I needed to pick up my children from school. I wanted to have an idea of what time I would get there so I could call the school if I was going to be late. She didn't say anything disrespectful to me, but her facial expression and the way she started speaking made me feel like she was bothered by me asking questions. I had also asked her what time it was because my phone had died. I wasn't trying to rush anyone or cause a problem; I was simply trying to plan accordingly. The interaction made me feel uncomfortable, especially since I was only asking for information that I had not been given.