Steve at Hilltop Barn Wood is awesome and helpful!! He helped me find a walnut slab that I needed…read morefor a project. While there I saw a bunch of cool barn wood as well..will have to go back for my next project! Thanks for all you help Steve!

I went to Hilltop in February to have them make me a custom 8 foot wood slab. Dealt entirely with…read moreJared throughout the process. They had issues related to a mill being stolen but I was willing to wait because they're a small, local company. So Jared says my slab is set to be cut first week of May and he contacted me May 3rd to verify measurements and he says they're getting ready to cut it. That's the last contact Jared had with me. I recommended to my family to go to hilltop for an unrelated wood project. While they were at hilltop in early July, they asked about the status of my wood slab and were told "yeah, we couldn't do that". That was the entire explanation. I never heard from Jared. Horrible customer service and honestly would never do business with them. I'd still be waiting if family members hadn't happened to ask while they were there. Do yourself a favor and go to Asheville Hardware instead, I walked in and had my pick of over 100 slabs, got one for cheaper than hilltop quoted me and had it in my garage that same day. So hilltop took 6 months and I got no slab. Asheville Hardware, I had a slab in my truck within an hour. The owner of hilltop left me a voicemail after I contacted them. Apparently he had no idea any of the issues with my order or the customer service I received which isn't a good sign for an extremely small business.

I've worked with Gerald on multiple occasions. He is a very straightforward guy, does what he says,…read morealways follows thru, etc. which is great. So if someone made him mad, I can't imagine the lengths that they went to to get him there. But quite honestly, that's beside the point. The trims and moldings that his operation turns out are world class. There's a true reason that his clients include some of the areas most notable construction outfits. He doesn't have to sell his work to individuals like myself, heck I just picked up an order that was $95 for a few pieces I needed to finish up a project. The first order was only a few hundred bucks. I'm more than happy that he and his family run their business the way they do (no order too small, selling to individuals like me). I love working with them simply because it is so easy, and he's super patient with me (I'm no pro) so sometimes it takes a few trips for me to get all the info he needs and he's never been nothing but professional to me. This is truly a five star operation, with 5 star product, period. If your looking to step up your projects you'd do good to do business with Smokey Mtn.

Everything leading up to picking up my order was great, Gerald was easy to work with, incredibly…read moreknowledgeable, and I thought the price was great. I ordered 130' of baseboard and shoe moulding, for $350. They called me to let me know the order was ready, and at 4pm I left work early to pick it up. I showed up at 4:30 to a locked door, no cars, and a sign on the front saying "open from 8am - 5pm". Obviously, I was a little put off by that, but what else to do but leave and go home. Hour wasted. I showed up this morning and told them what happened. I expected, at a minimum, some apologies, but really I think a few dollars off the order would've been appropriate. What I got was Gerald screaming at me, and telling me to get into my car while approaching me red faced angry. Here's the conversation (as I remember it - I understand that I'm biased) that triggered this response: Me: If it was up to me I would leave, but my wife says we need this order. I can't believe this mess. G: Well it's not my fault the sign is wrong Me: Well it's not MY fault! (btw, HOW is it not his fault - he's the owner!) At this point he grabbed a bundle of wood off the top of the car, said he wouldn't work with me, yelling and telling me to leave. Once I got in the car he slammed it shut and told me to get out. His words and body language made it clear he was as furious as you can get. I didn't stand there refusing to leave, I was ready to get out of there. His daughter shooed him away and made every attempt to remedy the situation - I did end up buying the wood (I did NOT want to, but I'm under a tight deadline, not much choice). Oh I forgot to mention that Gerald's wife was also a part of this - telling me "I'd better leave, he's upset" and when I said "An apology was all that was needed" she said "I'm not sorry!" - which I believe! So that was my experience. I hope yours is better - or that you shop somewhere else.

I buy lots of items here (paints, caulk, light bulbs, insecticides, scrapers, steel wood,…read moresandpaper, wood filler, and they can order bigger items). I've been pleased with products and service. Additionally, I once had a serious commercial door problem, and they gave me the contact for someone to replace the door ASAP and at a better cost than I could have found on my own. I am 100% pleased!

Best building experience I've ever had. Their construction arm JAS completed a walk out basement…read morefor me. Worked with me every step of the way to a great outcome. I couldn't be more pleased! I love going to the hardware too. So friendly and helpful. They still help with getting purchases loaded in your car!

We worked with Karen at Gennett to select the flooring for our new house. She was very…read moreknowledgeable and helpful. She educated us on different products, woods and made suggestions for our house. She was very polite and let us talk thru what we really wanted. She helped us choose the perfect floor and we are very happy with the results. Thank you for a great experience!

I needed help with office hard wood floors and was looking for a specific stain. I decided to…read morecheck out Gennett and the lady knew EXACTLY what I was looking for! I explained the situation and she took me back and showed me the example sample of what I was looking for. Incredible place! So knowledgeable!

Notice that this shop was bursting at the seams with bulk, surplus, seconds and rejected material…read more A massive amount of the building supplies are getting slowly ruined and degraded by the lack of organization and obsessive rain. Noticed he had a massive amount of windows that haven't seen the surface of the pile in years. So I wanted to make a bulk deal with the owner, Rodney, for a bulk window price. He wouldn't budge, which is fine, but there are better surplus stores down in Asheville that will work with you on bulk pricing. 1 star because the store was packed to the gills without care, obviously the integrity of his building supplies didn't matter, and horrible customer service, owner saw my group wearing mask, didn't put one on even though it's state mandated, and lectured me about how young folks don't want to do hard labor when I asked about the cost of an item. Know your audience when lecturing young people about how lazy young people are. I own my own building company and do the labor myself- don't appreciate being told how lazy I am. Thanks boomer.

There's always a surplus of material that takes some time to sort through, but it usually pays off…read more I renovated my house, purchasing a good 60% of the materials from Coates. I'd pop in once or twice a month to see what he had in stock and would purchase what I could put to use at the time. I definitely recommend stopping in and taking a look, but call first to make sure they're open. Some things I found were: Anderson Windows, 1¼" black walnut plywood, 50' rolls of black aluminum trim, treated lumber, tongue and groove, shiplap, cabinets, cedar posts, etc.. the list goes on.

Jonathan helped me out in a pinch by sawing my planks that were too long for shelves. He did it…read morefree of charge!

I brought in three table tops off of occasional tables that I absolutely love and didn't want to…read morepart with that had been reconstructed by another woodworker and then ruined with a horrific and sloppy refinishing job. This was a unique and challenging project and I was really nervous about the outcome given the experience I had just had. I trusted this company to return my tables to a showroom condition and they completely came through! They were reasonably priced, decent for scheduling (you will wait quite a bit to get in which is a sign of any good contractor) and local. Each table came out amazing and will basically be in our home for a really long time thanks to AFR!

Jason was super helpful and took the time to understand my needs as well as offer other options for…read moremy project.

When my folks moved to Weaverville I knew they were moving to wood country, walnut, hickory and…read moremany types of oaks. My problem was I couldn't find much for sale in this area until we found Cormark International. I was felling so-so about going here; their website showed a few wood species and mostly flooring but we went anyway. We walk into the store and Drew welcomed us in. The store entry is small and I saw some wood samples but not a whole lot. I asked Drew if they sold wood slabs and he says "come with me". He opens the door to the back and it was like the first time Willy Wonka opens the door to the chocolate factory. I thought ' Holy Crap, this is the largest wood selection I have ever seen!' And that was just a portion of what they had. The selection, quality and abundance of wood was amazing. I have quite a few species of wood in my shop but they had quite a few I hadn't heard of. I don't know how many times Drew gets to show off the warehouse but I think he enjoyed showing us what was available and I could tell he was proud of the company. It is an amazing operation. They can process logs and have wood ready to sell on the shelves right there at their facility. I have seen wood store across the country but nothing of this scale and to find out that they sell to the stores that I have had to pay a fortune to in past made me think that my next large purchase will be from Cormark. I still have to pay retail prices and shipping but the quality they have should be worth it.

We had a wonderful experience with Lumber Gill Firewood. Highest quality firewood at a fair price…read moredelivered. Satisfied.

Lumber Jill is the REAL DEAL! Jill's wood is the best, most efficient burning BTU wood I've ever…read morerun across. There is no guess work with Jill. Her process is friendly, professional, and yes, fun. She is a double veteran...Army and Forest Service, very knowledgeable about wood, and a hoot to be around. Great person, great wood, what's not to like? Buy your wood from Jill and don't make the mistake that I did when I first moved to Asheville. I thought I could get a better deal on Craigslist. The promised "full cord" of "very seasoned" wood from these swindlers turn out to not even amount to a 1/2 of a 1/2 of a cord of green wood still drying out in my yard. I'll burn it someday. Skip that aggravation with those liars and go with the REAL DEAL...Lumber Jill!