Steve at Hilltop Barn Wood is awesome and helpful!! He helped me find a walnut slab that I needed…read morefor a project. While there I saw a bunch of cool barn wood as well..will have to go back for my next project! Thanks for all you help Steve!

I went to Hilltop in February to have them make me a custom 8 foot wood slab. Dealt entirely with…read moreJared throughout the process. They had issues related to a mill being stolen but I was willing to wait because they're a small, local company. So Jared says my slab is set to be cut first week of May and he contacted me May 3rd to verify measurements and he says they're getting ready to cut it. That's the last contact Jared had with me. I recommended to my family to go to hilltop for an unrelated wood project. While they were at hilltop in early July, they asked about the status of my wood slab and were told "yeah, we couldn't do that". That was the entire explanation. I never heard from Jared. Horrible customer service and honestly would never do business with them. I'd still be waiting if family members hadn't happened to ask while they were there. Do yourself a favor and go to Asheville Hardware instead, I walked in and had my pick of over 100 slabs, got one for cheaper than hilltop quoted me and had it in my garage that same day. So hilltop took 6 months and I got no slab. Asheville Hardware, I had a slab in my truck within an hour. The owner of hilltop left me a voicemail after I contacted them. Apparently he had no idea any of the issues with my order or the customer service I received which isn't a good sign for an extremely small business.

We've been here twice for special cut wood for a remodel project. On our second order we got a call…read moreto let us know that our charge would be less than anticipated. We celebrated by buying an extra piece 12 foot piece of oak! Helpful and knowledgeable staff with lots of wood to admire down a scenic road off the beaten track. Neat place!

So I did find what I was looking for at Bee Tree (and the selection was nice), but what really…read moreamazed me about this place is how far the folks went out of their way to help me. I only needed a couple boards for a small project and that required moving several huge stacks of lumber with the forklift. No problem. Feeling kinda bad that the $20 I paid for the board barely covered the time and fuel spent on that forklift, to add insult to injury, I found out I had locked my keys in my car. No problem. When I asked if I could borrow a coat hanger or piece of wire, both people working there mobilized in the quest to Bring My Keys Home. They went above and beyond in helping me out with several tools, and never made me feel like a nuisance, even though most folks would have grumbled. These folks are great.

Excellent variety of stone along with professional expert customer service. We met with Alex at…read morethe Johnson Coty location and he really guided us on what we'd need for our yard project. Chad delivered the stone and he was just as professional and helpful. We will be going back for me as we landscape our new property in Jonesborough TN.

Hipps Stone was recommended by my gardener when I decided to install some flagstone footpaths in my…read moremain garden. I bought two tons of 2 inch gray Tennessee flagstone and had it delivered. The folks in the office were easy to work with, and the stone was delivered two business days later. I was very happy with the quality of the stone, and it's coverage area was as good as I was told by the staff. I'll likely buy another two tons next winter as I extend my gardens.

Eli installed quartzite kitchen countertops for me and they are absolutely beautiful! Eli and…read moreKristina were very helpful and communicative throughout the process of selecting the stone, templating, fabrication, and scheduling the installation. I was really nervous about needing to create a seam over my dishwasher, but Eli made it look perfect! The attention to detail was impeccable and their prices were reasonable. I also didn't have to wait very long between selecting my slab and having it installed. I highly recommend Eli Stone and am looking forward to having them fabricate new bathroom countertops from the remnants of my kitchen slab! (I am including photos, but please note, the new countertops are just the first phase of my ongoing kitchen remodel.)

Great small business which is what I love to do business with. Very accommodating and helpful. Went…read moreout of their way to work with in a tight window of time. We will use them any time we need stone work

Working with Nathan Arrowood and his team was a pleasure. He's a perfectionist, does beautiful…read morework, shows great attention to detail, takes care of your home like it's his home, and communicates clearly at every step. He is a man of his word and we can't say enough about how pleased we are with the job he and his team did on our lower level flooring. Arrowood is above and beyond one of the best contractors of any kind we've ever worked with.

Absolutely pleased with the installation of our carpet from this business. They are friendly,…read moreprofessional, timely and leave your property very clean. I would strongly recommend this business for installation!

I've worked with Gerald on multiple occasions. He is a very straightforward guy, does what he says,…read morealways follows thru, etc. which is great. So if someone made him mad, I can't imagine the lengths that they went to to get him there. But quite honestly, that's beside the point. The trims and moldings that his operation turns out are world class. There's a true reason that his clients include some of the areas most notable construction outfits. He doesn't have to sell his work to individuals like myself, heck I just picked up an order that was $95 for a few pieces I needed to finish up a project. The first order was only a few hundred bucks. I'm more than happy that he and his family run their business the way they do (no order too small, selling to individuals like me). I love working with them simply because it is so easy, and he's super patient with me (I'm no pro) so sometimes it takes a few trips for me to get all the info he needs and he's never been nothing but professional to me. This is truly a five star operation, with 5 star product, period. If your looking to step up your projects you'd do good to do business with Smokey Mtn.

Everything leading up to picking up my order was great, Gerald was easy to work with, incredibly…read moreknowledgeable, and I thought the price was great. I ordered 130' of baseboard and shoe moulding, for $350. They called me to let me know the order was ready, and at 4pm I left work early to pick it up. I showed up at 4:30 to a locked door, no cars, and a sign on the front saying "open from 8am - 5pm". Obviously, I was a little put off by that, but what else to do but leave and go home. Hour wasted. I showed up this morning and told them what happened. I expected, at a minimum, some apologies, but really I think a few dollars off the order would've been appropriate. What I got was Gerald screaming at me, and telling me to get into my car while approaching me red faced angry. Here's the conversation (as I remember it - I understand that I'm biased) that triggered this response: Me: If it was up to me I would leave, but my wife says we need this order. I can't believe this mess. G: Well it's not my fault the sign is wrong Me: Well it's not MY fault! (btw, HOW is it not his fault - he's the owner!) At this point he grabbed a bundle of wood off the top of the car, said he wouldn't work with me, yelling and telling me to leave. Once I got in the car he slammed it shut and told me to get out. His words and body language made it clear he was as furious as you can get. I didn't stand there refusing to leave, I was ready to get out of there. His daughter shooed him away and made every attempt to remedy the situation - I did end up buying the wood (I did NOT want to, but I'm under a tight deadline, not much choice). Oh I forgot to mention that Gerald's wife was also a part of this - telling me "I'd better leave, he's upset" and when I said "An apology was all that was needed" she said "I'm not sorry!" - which I believe! So that was my experience. I hope yours is better - or that you shop somewhere else.

This was an extremely easy transaction from start to finish. My request was addressed in a timely…read moremanner. The initial meet was very quickly scheduled, and I got on the schedule quickly as well, which was helpful because I had a timeline in which this had to happen. Phillip did excellent work; very quick and clean. Would definitely have him back to do any other work.

Phillip was a prompt, friendly and effective communicator. Throughout our entire home construction…read moreproject Phillip and his team were dependable skilled craftsmen and cared about doing quality work. We enjoyed our collaboration and are thrilled with the finished product. We highly recommend Evermore Construction and would gladly provide a personal reference.

I buy lots of items here (paints, caulk, light bulbs, insecticides, scrapers, steel wood,…read moresandpaper, wood filler, and they can order bigger items). I've been pleased with products and service. Additionally, I once had a serious commercial door problem, and they gave me the contact for someone to replace the door ASAP and at a better cost than I could have found on my own. I am 100% pleased!

Best building experience I've ever had. Their construction arm JAS completed a walk out basement…read morefor me. Worked with me every step of the way to a great outcome. I couldn't be more pleased! I love going to the hardware too. So friendly and helpful. They still help with getting purchases loaded in your car!