UPDATE: Nothing bad to say just, cannot get over how above and beyond this shop will go for you…read more Took my truck in for an oil change yesterday and they took amazing car of me. The mechanic, Shane, was incredibly thorough and the fact that I know I can trust that the things they tell me I need are actually needed instead of just trying to make a buck off me is the best part. They will also give me a heads up of things I need in the future so I can financially plan for it. Even the car cleaner is wonderful. He went above and beyond and cleaned the inside of my passenger window because soil oil spray has gotten into the window well and I hadn't had a chance to clean it yet. I've been taking my 2019 Suburban and my previous 2009 Silverado to Stop N Go for probably more than 10 years. Shane, Matt and Todd always make sure they take the best care of me. I recently moved 2+ hours away but still take my Suburban to them for my regular maintenance because I trust their knowledge, skill and honesty the most that I couldn't imagine putting my truck in someone elses care. Thanks for always taking care of me and making sure I'm safe, as well as always making me feel like family rather than just a customer. It's comforting to not have to worry and be able to trust in a world full of worry and distrust!

I had a warning light for transmission service so when I Googled the warning it said transmission…read moreservice was required and a likely cause was a pressure sensor . I called Stop N Go to set up an appointment and was told the fee would be $140 and we would go from there . When they called back to tell us the status of their findings they also included other error codes that popped up when they plugged in the diagnostic tool . Long story short it would be over $1,000 including tax to address their findings and they offered no guarantee that this was the answer to the problem . I asked for a breakdown of their cost and I found the cost of the OEM sensor was inflated from $150 to $350 and of course another $180 labour to change it . Their cost to change the transmission fluid was $330 over the phone but $270 when I asked for the costs in print . The cost is $149 to flush and change the transmission fluid at Speedy . The $140 diagnostic fee went form $140 to $189 to tell me exactly what I learned on the internet before I brought it in . They also claimed it took them two hours of shop time to diagnose this as well . They had the car for a total of two hours from the time we dropped it off and I do not believe it was worked on for two hours . They did make a show to pull it down from the hoist when we came to pick it up . We gave the job to Speedy and they did the complete job with a new OEM pressure sensor the same day for $470 . So at the end of the day I saved over $600 with Speedy .Im also out $213.53 ($189 plus tax) to realize "Stop N Go" are a "No Go" . Beware , these guys tried to take advantage of us and I am sure they will do it to you too . The only good thing about this is I can warn you here .

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

James and the whole team were outstanding!!!! We landed at…read moretheir doorstep without an appointment when our car broke down unexpectedly in Hamilton at the beginning of a long road trip. They were patient and professional from the get go - helping me understand what was wrong with the car and taking us to rent a car (at a great deal!) while we determined what was to happen with the car. It's been a long time since I experienced such great customer service, especially in the automotive world. As an owner in a panic, and as a woman who doesn't know anything about cars, James and his team treated me with respect and kindness throughout the entire process. THANK YOU!

I almost wish I lived a little closer so that I could have these guys as my regular mechanic! Last…read moremonth, we bought a car from here at a very good price, which Rob then so kindly equipped with a great new set of winters. The car and tires got us all the way to BC from Ontario without a single issue despite snow, black ice and wind being thrown at us. The staff really went above and beyond with their patience when we were dealing with an insurance issue as well. I am so thankful. :)

They have answers to my questions. Doesn't matter the (car) subject…read more Don't let them upsell you with something you may not need.

These scammers upsold my wife for over $50 to "flush" the oil and clean the sludge out of the oil…read morepan. They also said the since she was over kilometers on THEIR suggested oil Change miles, that she had to pay another up-charge. I asked them if they dropped the pan and they said "not necessary". I said "so if I drop the pan it will Be clean?" The guy said "cleaner than it was." Laughable. The old owners were honest. The new people are scammers. I'll Never go there again. They should be ashamed. Oil change and filter are all you should need. Never get wipers, air filters, or anything else from any quick-lube, especially not from the inexperienced and opportunistic "salesmen" at Mr Lube.

Worst experience ever with service advisor whose name is Kevin Mangal…read more Kevin was rude and ignorant. Kevin's attitude always make me unpleasant. Initially brought my EV9 for a charging issue with 2 weeks waiting period. Only took care of recalls and the problem still there and ask for another appointment for that matter. I wouldn't recommend Lockwood Kia for service at all. Won't go there ever again.

Had issues with the brakes,on our Sorento, coming back from Toronto…read more The wonderful team at Lockwood Kia welcomed us and had us back on the road in two hours (even washed our car). Wish I could give them more than 5 stars.

Wanted authorization ($375) just to diagnose problem with AC. Repair on top of this price…read more Ridiculous!!

They went above and beyond for me making sure my car was perfect. Seriously went out of there way…read moreand provided me with amazing service. I never write reviews but they deserved this one. Thank you Eric, Korey and the whole team. It is greatly appreciated!

Matt and Pat, great guys and great service, we've used them ever since these two young guys opened…read moreon Chestnut, about 15 years ago; we've never been disappointed, never had any problems, they do a thorough job and they are quick.. Our car has 340,000 kilometers on it now (we bought it when it had 43,000 km on the odometer), and it runs smooth as silk, we get the oil changed and a checkup every 5,000 km......well worth it and it saves money....

We thought our repair bill on our "old" van would be enormous! Andrew, at Burlington Midas, was…read morevery honest on what was wrong and didn't do any unnecessary repairs. He called us with a quote upfront. We were elated!! Not a huge repair and done super fast. Highly recommend Andrew and his team! We will be taking our van there more often.

great place to fix your car. great warranties on tires,…read morebrakes, suspension and many more.