James and the whole team were outstanding!!!! We landed at…read moretheir doorstep without an appointment when our car broke down unexpectedly in Hamilton at the beginning of a long road trip. They were patient and professional from the get go - helping me understand what was wrong with the car and taking us to rent a car (at a great deal!) while we determined what was to happen with the car. It's been a long time since I experienced such great customer service, especially in the automotive world. As an owner in a panic, and as a woman who doesn't know anything about cars, James and his team treated me with respect and kindness throughout the entire process. THANK YOU!

I almost wish I lived a little closer so that I could have these guys as my regular mechanic! Last…read moremonth, we bought a car from here at a very good price, which Rob then so kindly equipped with a great new set of winters. The car and tires got us all the way to BC from Ontario without a single issue despite snow, black ice and wind being thrown at us. The staff really went above and beyond with their patience when we were dealing with an insurance issue as well. I am so thankful. :)

Been going to Sam's for at least 10 years now. Not just tires, they do great mechanical work as…read morewell and well trusted at reasonable prices. Sam, Lino and Team always great customer service...highly recommended!

I bought a new car this year and was having a hard time finding rims that would fit in order to put…read moresnow tires it. They went out of their way to call multiple suppliers until the found the correct fit. Other places I had been to wanted to sell me whatever they had is stock and "adapt" it. Service was great! Friendly place, prices were good, and they went out of their way to ensure that I was a happy customer.

I have been getting my cars serviced here for years and have only praise for the company. they fix…read moreit right the first time. The staff are very friendly and very knowledgeable about their products

The worst dealer, I bought my 328i x 2011 and during the sail I was told wrong information about…read morethe car and then found out about it after the deal was done. They did not solve the problems, they lied about the car and I am tacking them to court ( feel free to contact me to give you the story )

I have been going here for 28 years and I can't imagine going anywhere else. Family owned, honest,…read moregreat work and pricing.

I've been coming here for a few years and the service has been nothing short of amazing. The family…read morerun business is very fair, kind, honest, efficient and knowledgeable! The first time I brought my car in was because my engine was failing and the previous shop just wanted to change the oil pump even though I knew it was complete engine failure, but they refused to drop the oil pan even though I had asked them many times to check there first as was suggested by many on the car forums. That's when my brother suggested I try Mountainside Auto as he had been going there for years and was very pleased, so I got my car towed immediately there. Luckily I brought it to these guys, they dropped the oil pan immediately and diagnosed engine failure. Not only has my car been running flawlessly with the new engine, but they also secured as much as they could from my lubrico warranty to help pay for the bill! If you are having doubts about your current mechanic, I highly suggest you bring it to Mountainside Auto. You will not be disappointed!!! I will never go to another mechanic! Thanks Mountainside Auto!

I wish I had known about this place sooner. Decent, HONEST guys. Would recommend them to anyone…read more Also - prices are amazing.

Fantastic customer service. Knowledgeable, fast and honest…read more Went in for a slow leak on my Jeep. In and out. Omar was amazing. Thank you. Highly recommended.

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

Taking my car to a new mechanic can be a very stressful experience but not with Hamilton Alignment…read more I recently had to have some repairs done on my car. Hamilton Alignment was very honest and fixed an ongoing problem that other mechanics couldn't. They were very helpful, knowledgeable and convenient. They explain problems thoroughly and give you honest solutions. I highly recommend them!

These guys are amazing! My car broke down during a snowstorm. It was freezing and CAA couldn't get…read moreout to me for hours. I did a Google search for Hamilton Mechanic and found Hamilton Alignment and Brakes. Their shop wasn't very far from my location. I called Hamilton Alignment and Brakes and they were very helpful. They got my car towed in and repaired in just hours. They were quick to pick me up so I didn't wait in the cold. I am very grateful for their amazing service. The repair was fast and didn't cost that much.

I've been going to Future Trends for the past few years after seeing so many great reviews and…read morerecommendations on a Facebook Group called Burlington Together and I'm so glad I listened. Where other mechanics might otherwise upsell you or commit you to extra work, I've actually had several instances where they've come back and given me the facts to help make a decision on how to proceed after a diagnostic and often they've even been honest about work that can be deferred or omitted completely. Don't really see that much, in my experience. No sticker shock either, the service fees also felt proportional and reasonable or well within their estimates, if not lower than estimated. Finally, I've dealt with the same receptionist there since we switched over and I've always felt she was professional and knowledgeable. Maybe not overly bubbly or sweet or anything, but why would that be a deal-breaker to the point that you would stop going to a unicorn mechanic? This is referring to a previous review complaining about the receptionist, but praising Dan the the shop. My guess is you'll end up back there within the year. I don't tend to pay much attention to reviews from people who only go on these pages to complain, and out of your 30 reviews they 28 of them have been 1s or 2s out of 5. That's not feedback that's entitlement.

This post is about the receptionist, Jenn. She has to be the nastiest receptionist I have ever…read moredealt with. She acts like she is doing you a favor by allowing you to speak to her. I have been taking my cars to Dan over the years, maybe since he began his business. This woman will talk down to you over the phone or not even look at you when you are in the shop. She thinks she is getting one over on you by using language that only most mechanics will understand, but what she is really doing is losing good customers for Dan. I will never go back to Future Trends because of Jenn; it's too bad because Dan is a good person.