My mom is here, we were the first resident at the home, they just opened up and her doctor…read morerecommended the place. I live in Tennessee and actually drove down to Granbury to do walk-thru at several other facilities, some of those were nice, some not-as-much. I actually recommended another facility since I didn't know of Mercy Homes at the time. Through some errors in communication with the family, I ended up driving back to Granbury from Tennessee to specifically do another walk-thru at Mercy Homes. My mind was already made up with the other facility, but I wanted to entertain the idea so I came down. Boy I'm glad I did. There are some major major bonuses to this place during the walk-thru that I really liked and appreciated. A.) My mother is very in tune with nature and likes being outside, the other facility I was looking at didn't really have that option. And the version of it that they did required nurse intervention to allow the resident outside to the porch if desired. That's not the case here, there's a secure back-yard that my mom has full access to, and now they are putting up gates to allow resident access to the adjacent house (which is being opened up as the next home in this complex). She can go out there whenever she wants to, and will be able to securely go to the next house as she pleases. No place I went to offered any level of this openness. B.) The staff ratio is outstanding, of course we were the first resident, but each home will have just a few residents with 24/7 staff on-site in that home. My mother was rather 'complicated' when she got there, attempted runs and escapes, and the staff dealt with it fantastically while adjusting medications. They got her balanced out and she was back to being my mom again! I have a feeling that other facilities might have given up on her and just tried to get her to rest. I cannot stress how appreciative I am that the staff here took the time to figure out what my mom needed, they found it and she's now doing great! C.) My mom absolutely loves it here now. She still have pretty obvious dementia, but she's happy now and laughing about it, having as good a time as she can while dealing with this disease. She told me she's worried about being kicked out now since she's doing so well, I told her that's not going to be a problem and not to worry about it. Lol. She loves the staff, they've become friends and legitimately likes hanging out and living at the house. Family came in last week and we all went by to pick up mom, went out to dinner, Bob's on the Square for karaoke night, and a movie. At the end of the night, she's telling us she wants to go back home to Mercy. The staff has no issue now with all this. Absolutely astounded to see the turn-around in my mom, she still has her diagnosis, but she's now living life again and enjoying it. Seriously, you are doing yourself and your family member a disservice by not having this place on your shortlist. When people figure it out, these rooms are going to go fast. SUPER glad we got in at the beginning.

The workers are caring and the houses are very clean. They get 3 meals a day along with snacks.read more

10/10 recommend. With insurance prices sky high this is a great option for uninsured people…read more Great staff/doctors/very clean/organized/fast wait times.

Turk Express Care 2.0 this location is in Granbury. I also use the one here in Glen Rose, Dr. Turk…read moreand his wonderful wife Shelley Turk nurse practitioner is incredible. I started my journey with them about 12 years ago. They are kind, loving an incredible compassionate people. I love the fact that they take walk-ins and will allow you just to show up when you need in a moment of emergency. I also go to Shelley Turk for some Botox and some beauty. products facials. She also just got this incredible new machine called XO mind. It is a state of the art treatment dealing with your brain function, but also the machine also has features with other units that can tone your flabby bodies and also help with women's cognizance helping men stay powerful in the bedroom. This machine is incredible consultations are always free about Botox and fillers which I love that way you don't get ripped off from other people who else does free consultations in the willing to take the time to talk about fillers and Botox. nobody within 1,000,000 miles I think God that I found these people and I enjoy knowing that I am protected and safe and treated with the upmost advanced healthcare and keeping my youthful skin youthful. If you are interested, call today and make your appointment. I promise you won't regret it cash pay only that's why the prices are remarkably wonderful.

I've worked in ER for 10 years and I've encountered all types of nurses of all styles and…read moreexperience. This nursing staff is one of the happiest, most helpful staff I've seen in a long time.. The care they give is phenomenal. The building is always clean with no bad odors, which is sometimes hard to find in a nursing facility. I would absolutely recommend this facility.

Husband (60s) was here for rehab. Care here is hit or miss. Jake and Justin were amazing. The girl…read moreMA, (withholding her name), was not. My husband needed help getting to commode. She was busy and said that he could soil himself and she would change him. Every time he needed assistance when she was on duty, she never answered the call light. Sent employees looking for her and they could not locate her. I had to assist him myself. My husband has always handled business himself, but after 3 days here, they put him in diapers. Nursing is so-so. My husband had a bandage put on his arm so tight that when I came in the next day, it swollen to twice it's normal size. Speaking with administration over any issues, they gaslight you and make it sound as if it is you, not them. The business admin acts like he has a medical degree and doesn't even have all of his facts straight. He gets about 10 minutes of rehab a few times a week and only once a day. The food sucks (I tasted it). Even a lady down the hall was yelling for help. She called me into her room when I walked by and asked me to help get her out of that place.

Sherri and her team of wonderful caregivers are the best in the business! I cannot even imagine,…read morenot having these people in my life. Expert care, compassion, warm personalities, oh and did I mention EXPERT CARE for my mom before she passed and now for my dad, have been the standard from the very first phone call my brother and I made to Sherry. We feel extremely blessed to have found this company!

Hand in Home Care came to our rescue. We had hired a company which was recommended from the rehab…read morefacility which my dad was in after a fall. this company was a nightmare. We found listing for Hand in Home Care thru google. We called and Ms. Burrows spoke with us and came out and met with our family asks us what we needed not told us . The caregivers have all been wonderful and dad looks forward to seeing them. i would recommend her company to any one who needs care for a family member. They helped with care for dad stuff around the house even picked up some things we didnt have the time to go get.

Always greeted with a smile at the front desk! Shelly is absolutely a patient first, dedicated joy…read moreto work with! The Practitioners are all top notch! Cathey is incredibly kind! Thank you for all you do for your patients

I love my doctor, Crissy. She is fantastic. Without her, I doubt I'd be giving a full three stars…read more Last month I called to fill my prescription. I was told it'd be ready that day. I left work and drove 3 hours to pick up said prescription only to be told I was misinformed and that it wasn't going to be ready today. Luckily, they were able to "expedite" it and after waiting an hour and a half I received the prescription. This past Friday I called to refill my prescription. I left a message because the office was closed. Tuesday, I hadn't heard from anybody so I went in to try to get it and the lady finally put in the request for me and said they would call me when it is ready. Today. (Wednesday) I receive a voicemail saying I can't refill it unless I set an appointment. I show up at the office 5 minutes later at 10:45am to resolve the issue and I'm told that I "should have called earlier to set an appointment" and I could have gotten in today, but up until 5 minutes earlier I was not aware that I needed an appointment... Luckily I was able to set an appointment for tomorrow (Thursday), given the urgency. Yeah, that's great. But what would have been better is to have been able to receive my prescription today and not have to miss another day of work because of an operator error that was not mine and that I had no idea I needed to provision for. This place is not a bad practice, but of the four months I've dealt with them, two months have been negative experiences. Update (06/27/17): Melissa is rude as hell and I hate doing business at this establishment because she is so condescending and impolite. Today is the last straw with this woman. I called to tell them that my pharmacy said they can't contact my clinic to get my prescription and that I must do it. So I call the clinic, Melissa answers. I tell her what I need to accomplish and she says "well, you need to talk to the pharmacy about that." I tell her that the pharmacy said they can't do it and she says very rudely "well, they can" and just leaves a hostile silence in the air. How about assisting me in resolving the solution, Melissa? Instead of speaking to me like a fool? Finally, I get her to conclude with "I guess I'll get it sent over." Awesome! Now we're getting somewhere. Thank you! Not so fast. I sit here at the pharmacy for two more hours checking periodically to see if they have received anything. Nothing. I call the clinic. Melissa answers. I tell her that the clinic hadn't received anything yet. Very rudely, Melissa says "Well, we're in a clinic, so..." I ask her to clarify and she, rudely again, says "The doctor has to do it and he is probably too busy with patients to deal with it right now. He will probably do it at the end of the day." Thanks for being so informative, Melissa. Thanks for being such a great communicator and thank you for making me feel two feet tall and ruining my day every time I speak to you. I refrained from writing all of this for a long time because I knew that if I did then I would have to awkwardly face these people every time I go in to the clinic. But I've decided I'll just switch providers. I'll miss Dr.Brock, she is a wonderful person. But I am done with this unnecessary insolence.

Excellent service! The soft wave treatment worked magic…read morehealing on my body. Great team and I love that they are a Kingdom focused business.

Dr Sharla & her Staff are the best! I wouldn't go anywhere…read moreor trust anyone else with my back issues she is a Miracle Worker! sje so good at release pain & help you get better! she cares with her heart!

Everyone there was super amazing and inviting i have bad anxiety when it comes to dr appointments…read more I'd like to give an extra shout out to the Office manager Tammy she helped me greatly with getting my blood drawn as i am also terrified of needles. Care quality was amazing

Dr. Bindal has horrible bed side manner. Do not go to him. Worst experience of my life.read more

Excellent Doctor and Staff. They are caring and attentive to the needs and concerns of our 90 yr…read moreold Mom. I appreciate that my Mom has FINALLY found a good Doctor in Granbury where she has lived over 25 years. He is understanding and is aggressive in treating her concerns. Thank you all. I highly recommend Doctor Lee and his Staff.

Dr Lee is in honest, doctor. I've seen him for at least 20 years I think. I trust him totally and…read morewould recommend him.