Ten years ago, I hired Wendy from Dream House to re-decorate my townhouse in Rockville. I paid…read moreover $160,000 to Dream House for design advice, furniture, and accessories. At that time, I was very pleased with their work - so much so, I referred 3 family members and another friend - all of which also paid thousands of dollars to Dream House for various purchases. Two years ago, I reached out to Wendy again - this time for help when I purchased a second home in Florida. I spent $6,500K with Dream House on curtain rods, finials, rings, etc. and it ended up being an absolute fiasco. When the installer (whom I hired privately in Florida) arrived, he said the drapes could not be hung with these curtain rods because the drapes were too heavy. When I reached out to Wendy and Cassie, I learned they were both on vacation together in Spain. Wendy's response from Spain: "...how were we to know they were super heavy? We ordered rods for regular draperies." This response is from a woman who has 44 years of design experience? -- i.e. Wouldn't you inquire about the drapery fabric before ordering the rods and/or let a client know the limitations of the rods when selecting drape fabric? The drape installer left after I received this text from Wendy in Spain, "...I understand how you feel, but I worked very, very hard on this for you...spent hours on this. I've used all these rods before..I have never had an issue. At this point I'm on vacation and would rather not have to take care of this right now." Though Wendy admitted later that she should have never taken on my design project (true!), they only refunded me $1,100 for curtain rod hardware that I returned to them - indicating to me that the curtain rod company would not allow anything else to be returned since is it was custom ordered, and I also had to pay a 20% restocking fee. Disgusted, I asked Cassie to mail the $1,100 check to my Maryland address; instead she mailed it to my Florida home. When I requested that Cassie re-send the check to me at my Maryland home as requested, she told me she could only do this if I paid a $40 check stop payment fee. The moral of my story: Buyer beware! If you run into any issues, be assured from my experience that neither Wendy nor Cassie will take ANY ownership of the problem. Beyond a frustrating and disappointing experience from a once very loyal customer. My only solace is that I have repeated my horrible experience to many friends and family who will also never shop at Dream House again.

Dream House is one of a hundred quaint stores in Downtown Frederick. So what makes Dream House…read moredifferent. Well, I'll tell you, the store looks brand new. Mostly it is filled with oversized furniture which is a modern but comfortable take on higher end pieces. Me and my friend went to the back and sat on these amazing chairs that were electronically reclining. Cause I don't want to have to push with my back on the hair to make it recline. What am? An animal?! The woman who was very pleasant told us that the chairs could come in one of like 50 different fabrics and leathers. I sat on another couch before I left which was very comfortable. If I had a larger house, I would definitely stop by this store. I do like a lot of the patterns on the furniture. The customer service was great! I like the customizability! I do remember the prices were a little on the higher side, but probably level with other stores like it in the area. Also... I'm gonna be honest, I don't have the best gauge on furniture prices. I don't go furniture shopping that often, and when I do it's for vintage furniture. I wouldn't hesitate to stop back into the store to see the new things they have in stock.

We are so glad we stopped in Gladhill furniture. It's a beautiful three or more story showroom. And…read morethe best part is the sales people know what they're talking about. It was the first store we stopped in that could tell us what they had in stock and listen to what we needed and pointed us in the right direction. We went to three other stores prior. And the sales people didn't even know if they had specs, they didn't know what they had in stock. It was embarrassing. They don't rush you, have they listen and they watch. We were delighted. We found the furniture we needed at a fantastic price and I can't wait till it's custom fabricated, and delivered!!

We were provided excellent service by Thomas during our visit. We discussed our unique space in…read moreterms of a rug for living room, kitchen, and dining room. He went to great efforts to think through various options in the showroom. A day or two later, he sent some other suggestions, too. The two men who were showing the rugs for the 70% discount rug sale were also very patient, informative, and pleasant. Many of their rugs were gorgeous. Wished there were more 6x9s.

Prior to moving to a new house, I contacted PVI to remove my office furniture that I had purchased…read more20 years ago. When I spoke with them they still remembered me and offered to remove the stuff at a discount! The removal happened as planned 2 days later and I couldn't be happier. PVI has the best customer service and is fantastic to work. They really earned my 5 star rating. Thanks PVI!

Very poor customer service! I called them about some nice office furniture that our office was…read moretrying to get rid of. The person I spoke to said he would be interested in seeing some pictures of the desks and cubicals. I drove all the way down to the office (over 20 miles) paid for parking, took the pictures and emailed them to the guy. I followed up with another email, then a phone call. He didn't have the decency to return my call or emails. A complete waste of my time. Wouldn't consider using them at all.

Interior Edit DC was a massive lifesaver! I moved internationally with my husband, toddler and two…read moredogs while 34 weeks pregnant. Instead of arriving into a house filled with boxes, I walked into a beautifully decorated fully functioning home. I cannot explain how much of a relief this was for our family! Our two year old daughter immediately ran through the house finding spaces that were specifically curated just for her. What I was worried would be a challenging transition to a new country, became seamless as she felt that her new home was thoughtfully made just right for her! We have since continued to work with Robin and Jackie and I find that their organizational systems make so much sense. As a result, keeping our house tidy takes a fraction of the time. I cannot thank them enough for their work and I wholeheartedly recommend them to everyone who wants to love where they live!

best little kitchen store ever! great brands and quality…read morethroughout the store and the owner is so kind and always so helpful!!

This was a great little kitchen store -- they don't have the cavernous space of the larger chains,…read morebut it is impeccably curated. It has the perfect array of what you need (and the things you didn't even know you needed, but now covet) with just the right selection to choose from. And not overrun with dishes and large appliances. 10 out of 10, would recommend. Seriously, every town should have one of these and maybe we'd collectively buy less crap from Amazon.

I am now the proud owner of 3 pieces of Statton furniture and could not be happier. This is one of…read morethe very, very few examples of quality, craft-built furniture MADE IN AMERICA. This furniture will last several lifetimes, very unlike the "made in China" cheap stuff we replaced. Please keep wonderful businesses like this alive! Save your bucks and buy 1-2 pieces of heirloom-quality furniture that you will be proud to pass on to your grandkids instead of a bunch of garbage you will be hauling out to the curb a few years from now.

We have the New Market Corner Cabinet. It is a beautiful piece of furniture. It is the one piece…read morethat EVERYONE loves and comments about. Believe me it is a piece that won't warp, crack or fall apart if you move. It can be expensive but we'll worth it.

We ordered some furniture from them a few months ago unfinished because I wanted to give it a go on…read moremy own. We were there on a holiday weekend so they were having a sale which was really generous for furniture! I believe it was 30% off then after talking with the owner (maybe?) He said they also offer a military/police/first responder discount. We got American all wood furniture for a REALLY great price. The only downfall was that our bed had to be ordered. We were told a couple of weeks for delivery then we could come get that and the dresser we ordered. It was definitely longer than what they originally said. There wasn't any communication about time and we had to call multiple times. Definitely inconvenient and unprofessional but we did receive what we ordered in great condition. I am actually on my way there again to look for some furniture again! Beware of the time to actually get your furniture but you can't beat the quality or price!

Great prices on quality furniture. My wife and I picked up a bookcase and a Pie safe, both were…read moregreat values compared to everywhere else we shopped.

Too many 'extremes'! Big difference in prices, (ex: men's shirts - one - $2.50, another was…read more12.50), linen section was very messed up, had to untangle sheets before you could see price, size, etc. Also, too many things should have been in trash instead of thrift store!!

This place is much cooler than you'd expect. You can find an old sturdy dresser in their shop and…read moreask for it to be painted bright turquoise or fuchsia. We also found cute necklaces and antique books for gifts. It's fun to explore the shop and get decorating ideas from the awesome and interesting Miss Bailey. Other points: The selection changes each time we visit. It's outside of Martinsburg with no parking or other issues. Non-pushy, but helpful staff. More of an artsy warehouse feel than a grandma's attic feel of some thrift shops. Very decent prices as of now (before it's discovered by tourists). Relaxed feel. Good layout (not overstuffed).