It really feels like nobody there knows what is going on. We had all our cabinets from them…read moreinstalled in 2023. In 2025 the garbage can track stopped functioning properly, it wouldn't stay in the closed position. So I called them and told them the issue and I was told in August 2025 that they ordered a piece for me and I should have it in 2 weeks. I didn't get the piece until January. Every time I called I was told a different story. I was told it was ordered, I was told they couldn't find the information on the computer and they and they would call me back....they would never call me back. I always had to call them and always get the run around. I really didn't like that this Aiden kid would basically bs me every time I called. It wasn't until I spoke with Wendy that the ball got rolling. I will never do business with them, I don't care if it's convenient that they are in my town.

Below Average Service. Poor Installation. Sloppy, unprofessional Technician. Complete lack of…read morecommunication between their team members and the technician spoke to my wife in an unacceptable manner.

To whom this may concern: I have never made a yelp comment…read moreabout any company previously. Using Graceful Transitions was a recommendation That I wish I had not taken. The Workers were quite average- often on their phones. They were much faster workers in The morning- than they were in the afternoon- their pace slowed way down and seemed to stretch as their 6 hour day into 8. The owner Mike presented a final bill adding more than $500 (an additional 20%) to the original agreement- Mike began by saying "it was only an estimate" when I challenged him about his company having done anything beyond the agreed upon scope of work. He said he was comfortable with his additional charge- Buyer beware if you choose to do business with Graceful Transitions. I was prepared and packed before they arrived. My sense of this owner Mike and this Graceful Transitions company is that they are ok saying "It was only an estimate" , they will say it, then will be happy to add to your bill too. Good Luck.

I hired Graceful Transitions to clear out my aunt's home who recently passed away. The crew could…read morenot have been more efficient and friendly. They accurately estimated the cost of the job prior to the crew coming. The crew took great care to protect any of the items they took for auction. I could not be more pleased with the result. Highly recommend!

I recently purchased a home with an unfinished project in my only bathroom which did not have a…read moreshower door and nowhere to secure a curtain rod. Fortunately, the owner of Noble (Nathan who is a local with years of experience) was able to come out quickly for an estimate and get the glass ordered for this project. He installed a beautiful privacy panel with a protective coating to keep the water in the tub. He worked with me to accommodate my work schedule on the install, and came in with an assistant and got the job done very timely and professionally, as stated. The resulting glass panel is beautifully installed. Nathan and his team were very easy to work with and provided me with a professional result. I am very happy with the outcome. Thank you!

Needed quotes for a floor refinishing. The quote was competitive, if the guy had actually looked at…read morethe floor and saw that some of it was plywood and not all floorboards. Thankfully another company who we asked for a quote showed us this, and give a quote that actually got the job done as needed. A little more attention is required here.

Petersen's is hard to beat; knowledgeable sales person, professional installers, and the best…read moreprice. We will definitely use them again for our next flooring project.

I love my new tub and tile. I am likely to hire this company again for my Kitchen remodel after a…read morefew other higher priority jobs are done. Cemil and Henry took very good care of us and setting up the job was easy. A few notes about the kind of work asked for. We needed to replace tub, tile and fix plaster damage on the first floor that was directly under a hole in the old tub. Kitchen and Bath Shop solved these issues and the work was wonderful. The workers gave good expectations on when they would arrive on site. They were very respectful and friendly. They took very good care to protect my home from scuffs. There were maybe two small places where grout/plaster ended up in an unexpected place (near my bathroom doorknob and a small splat on my toilet bowl) however I probably just need a putty knife to sand down remove that. No remodel goes perfectly, there was a snafu with the supplier that ended up with us installing a different color accent tile than originally planned. There was also a delay in getting tile, but in the days of Covid, we were prepared for that. However, the company gave us a discount and did not charge for the plaster repair, which more than made up for the alteration. The more I look at the finished product, the more I am happier with the result. Work took seven days to complete, due to a delay in receiving tile. Cemil did mention that it could be up to two weeks to finish the job, so he set realistic expectations. The workers were very professional. And my family can shower like we live in a hotel.

AVOID: Caught my house on fire…read more Turns out they used unlicensed electrical contractors and didn't pull required permits or get inspections. Per MD State Fire Marshall inspector Patrick McGaha: heated flooring installed by KBS was leaking deadly amounts of voltage under my shower/sink/toilet, and secondly it caught the wiring on fire next to my children's bed due to non-code wiring. KBS owners Paul Panah, Cemil Yilmaz, Henry Yilmaz, and Mahir Zeynalov knowingly put my family in danger as they personally oversaw the construction. The insurance carrier on their contract says they never had a policy, and a valid policy was not provided despite 3 requests. Instead of offering to pay for this to be fixed, they hired a lawyer and cut off communications. Construction with KBS was a disaster. Since KBS hadn't filed permits, they had to hide company vehicles and workers coming and going from our house (this was our first remodel and didn't realize this was strange). KBS had 5 different project managers during the 2 months of construction work, each quit KBS. KBS had 3 unrelated construction crews since they kept quitting too. KBS then made changes to designs that made no sense, like installing a stand alone tub against a wall leaving a 1mm gap instead of a normal wall tub. Cemil Yilmaz tried for 3 weeks to forcefully convince us to accept this tub, making us very uncomfortable with him, despite everyone at KBS stating this was not correct. KBS also installed a heated floor in HALF of the bathroom, and then Cemil attempted to convince us to accept it. Other issues: tile stopped before walls, trim height varies up to 1 inch, wavy walls, faucets had internal damage from install, gouges in tubs, scratches on counters, and cracked cabinets. We made a complaint to KBS Corporate about our experience with Cemil and Henry Yilmaz, so Paul Panah and Mahir Zeynalov personally came out and took ownership over the project. Cemil Yilmaz then began pressuring for early payments, and ultimately overcharged us $2,000 which he did not want to refund. Work was finished but no required permits or inspections happened. Fixing the electrical issues requires the entire bathroom to be removed and redone (since it is under the floor) Multiple quotes at over $80k, and KBS offered me $4500. Expect a similar experience at any KBS since Paul Panah owns them. AVOID.

(5) ~ Excellent Products & Service! Highly recommend if you are looking for a "Modern Rustic" look…read morefor Barn Doors (see photo); Beams; Mantels; Paneling; & Shelves! All reclaimed lumber from torn down barns:)

They were able to turn my order around in the matter of a day. Their sales representative was super…read morehelpful and ensured I had everything I needed to get started. The office is dog friendly and the show room will inspire more ideas.

My husband and I recently bought our home and wanted to extend the front porch steps and add a…read morerailing as well as add railings to our deck. I have to say we are incredibly impressed with Yaniel's team. Francisco and his team were very professional, dependable, and got the job done exactly how we wanted it! Will work with them again!

Spectrum was prompt, professional and excellent in communicating dates and costs. Carpets and rugs…read morewere cleaned thoroughly and Josh gave me great tips on how to better clean up dog messes.

Fantastic local company for carpet cleaning. Everyone from customer service, to the techs coming…read moreout for an estimate, then final carpet cleaning were very courteous and professional. Daniel came out for our carpet cleaning, as well as some carpet stretching. He made the carpeting in the house look brand new. Highly recommend Spectrum!